Had two rooms for 3 nights and regret staying here. One of the rooms had a horrible smell and the sinks in the rooms barely drained. The noise level was insanely loud. Its as the Hotel had no regard for people sleeping after midnight. We requested side by side rooms and were asked to wait a few hours so they could accommodate. Once we went back 8 hours later we were pretty much laughed at for waiting from someone else behind the counter. 4 kids and one being 2 months old really didn't help the situation. Walked into the pool area to show my kids what the pool looked like to find a kid peeing in the spa! What's wrong with people!!! We will chose somewhere else next time. The only positive thing was the breakfast.
- Official Description (provided by the hotel):
- The Embassy Suites Richmond - The Commerce Center is located in the West End and only 3 miles from the University of Richmond. The hotel is in close proximity to shopping in Carytown, the Lewis Ginter Botanical Gardens and the Richmond International Raceway. Enjoy the space and comforts of our two-room suites that offer a separate bedroom and living room as well as two 37-inch flat-screen HDTVs and complimentary high-speed internet access. The hotel is very close to many corporate offices, which makes it ideal for business travelers. Hold business meetings or group gatherings in the hotel's 10,000 sq. ft. Executive Meeting Center, a conference facility with ergonomic chairs, wall-to-wall whiteboards, high-tech A/V equipment, and adjustable lighting. Take a break from business in the heated indoor salt water pool or relax in the whirlpool spa. Stay in shape in the fitness center and then wind down in the sauna. Enjoy a delicious meal at the hotel's signature restaurant, Atrium Grill and begin each day with a complimentary cooked-to-order breakfast. ... more less
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- Also Known As:
- Embassy Suites Richmond - The Commerce Hotel Richmond
- Richmond Embassy Suites