Stayed last night at the Embassy Suites in Richmond (Commerce Center). The front desk person was very nice. There were kids running through the lobby so she told us she would give us a higher floor to get away from the noise. Nice idea but it didn't work. Kids were running up and down the hallways and yelling at each other from across the atrium. This went on for hours. Our bathroom was gross. There was something green on the ceiling in the shower and there was hair in the drain. In the morning the maid tried to come in the room at 9:00 (we didn't have a "do not disturb" sign). I told her we were still there, she tried again about 30 minutes later..geez. The worst part of the stay are this high pitch singing in the pipes that started around 7:00 am. It didn't stop, it was horrible. This was by far the one of the worst experiences we have ever had at a hotel.