We absolutely loved this hotel. The two room suites made you feel more at home than just a regular hotel room. The breakfast was outstanding. We enjoyed the manager's reception as well. The friendliness of the staff in the Lobby and the staff all around the hotel was remarkable. Everyone welcomed you with a smile and a greeting. The rooms were clean and very comfortable. As some of the other reviews noted, the bathrooms are small and some of the furnishings are showing wear and tear. That being said, those two minor issues wouldn't hinder us from staying at this hotel again and again when in Richmond.