I really enjoyed my stay at this hotel. The front desk staff was amazing and they knew what they were doing. The room was very large and clean. The only down side is the jungle of plants on the main level. It reminded me of Rambo. It's a minor complaint but I feel if they changed it, it'd make the main level more appealing.

I've stayed here twice on business trips. The hotel has the usual Embassy Suites perks - cooked to order breakfast, manager's reception (free drinks) at night, and large suite style rooms. It's located just off Broad Street, which has every restaurant, store and fast food joint you can imagine. 7 miles from the mall, which has more stores and places to eat. Staff was very friendly and helpful when I needed to tack on an extra day to my stay. A lot of people I work with stay at the Westin nearby, but when I return I'll stay at the Embassy again.

One drawback - the bathrooms are small.

This was a 2 night stop for us and last time we stayed here we did not like it very much. It has been about 6 years since our first visit and this time it as very good. The room was clean, quiet and comfortable. Great Managers Reception, one of the best we have ever attended, Breakfast was also very good. Staff friendly, helpful. Good location. Would highly recommend this stop.

I have made yearly visits to the Embassy Suites Richmond for a Women's Conference for the past four years, and since the first Conference, I ALWAYS look forward my time there!! The hotel is absolutely beautiful and relaxing, the staff is always very professional, kind, welcoming, and willing to go the extra mile for the guests, the amenities are awesome (spacious suite, very comfortable beds, etc.), and our Conference included the cooked-to-order breakfast (available to all guests), dinner, lunch, and snacks, which were delicious!! They also have a Manager's Reception which was a very nice touch and there are also restaurants within walking distance. If I were to visit the Richmond area other than to attend the Women's Conference, I would definitely stay here...I highly recommend this hotel!