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All 86 Richmond hotels

Courtyard by Marriott Richmond Northwest: Traveler Reviews

3.0 of 5
3950 Westerre Pkwy, Richmond, VA 23233
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Ranked #38 of 86 hotels in Richmond
Most recent review
4 of 5 stars Reviewed June 15, 2012
Chuck S Dillwyn, Virginia
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51 reviews from our community

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Date Rating
Dillwyn, Virginia
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
5 helpful votes 5 helpful votes
“Great Staff”
4 of 5 stars Reviewed June 15, 2012 via mobile

The staff was great to work with. Clean rooms. Relaxing atmosphere.

  • Stayed June 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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NYC
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Impressive!!”
5 of 5 stars Reviewed May 28, 2012

I paid a visit to Richmond, and stayed at this Hotel. Its very modern and clean. A nice indoor pool and small gym . What I like most about this hotel is theyre cafe/restaurant. Theyre TV's at the tables by the window and a Starbucks there as well. I would definetly stay there again.

Room Tip: Pay the extra for breakfast when booking your room.
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  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfax, VA
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
“Excellent Stay - New rooms renovated”
4 of 5 stars Reviewed April 11, 2012

I stayed at Courtyard on Business trip. The rooms have been renovated. There is a Bistro bar in the lobby.

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New Philadelphia, Ohio
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Well worth what I paid on Priceline.”
4 of 5 stars Reviewed March 31, 2012

First off I make several trips to Richmond a year, and always book on Priceline. I booked two rooms for March 22nd for two nights. Check in was a breeze in the newly remodeled lobby. The rooms were both very clean. It was warm while we were there and the A/C worked fine. The bathrooms were clean. The bed was very comfortable. My only gripe is the so called bar area off the lobby. You could order food, and drinks there. I sat there both nights and watched some NCAA B-Ball. The prices for the food seemed pretty high, but not like the price of a bottle of beer. I could have (should have) bought a six pack for the cost of one of their luke warm beers. Overall for $55.00 a night it was hard to beat.

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Baltimore
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
“Needs a lesson in cleaning...”
2 of 5 stars Reviewed January 19, 2012

First, this hotel is undergoing major renovation, so hopefully there are improvements when it is completed in Feb 2012. The front entrance is no longer in use, and the check in triples as the business center and the marketplace-- very crammed. All of that I can get over, since the property states clearly on their website that they are in renovations. What I cannot forgive, however, is the lack of cleanliness. My socks were disgusting on the bottom after walking around in my room for the evening. I am hoping that the room I was in has not been renovated, because it was really gross. Even more disturbing/gross, though, was the fact that when I entered the bathroom, there was an ALREADY USED, STILL WET washcloth hanging off the door handle. Had I not already changing into loungewear, I would have gone down to the front desk! I also did not feel safe in this hotel-- the hallways are dingy and as a single female traveler, I was not comfortable in a room with a walk-up patio outside and a connecting door inside. I heard noise outside the door all night and did not sleep well. Creepy. Not a good experience, and I will choose a different property in the area if I need to return for business.

  • Stayed January 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Courtyard by Marriott Richmond Northwest

Also Known As:
Courtyard By Marriott Richmond Northwest Hotel Richmond
Courtyard By Marriott Richmond Northwest Hotel
Courtyard Richmond Northwest
Courtyard Richmond
Richmond Courtyard
Richmond Marriott
Address: 3950 Westerre Pkwy, Richmond, VA 23233
Phone Number:
Region: United States > Virginia > Richmond
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #38 of 86 hotels in Richmond
Price Range: $
Hotel Class:3 star (3*)
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