I stayed at the Crowne Plaza Richmond Downtown for VUU’s 2012 Homecoming. The free parking and breakfast buffet were wonderful inclusions; although I did not partake of the buffet. It appeared the hotel was not adequately prepared to accommodate the massive crowd which was VUU and another large convention.
One problem was that at any given time elevators were out of commission and the wait time was as long as thirty minutes which was horrific. My room was on the fourteenth floor and the expectation for any guest to take the stairs to the higher floors was unfathomable.
The lodging accommodations were mediocre at best. The bathroom was not cleaned well as many long hairs were found in the sink and all over the floor. In addition, the tub drain was clogged. The water was extremely slow draining which held me hostage as I couldn’t clean the tub then take a shower in a timely manner in preparation for the many scheduled activities. But the most awful part was the mildew in the crevices of the tub tiles. The front desk was notified about the problems and the drain problem was eradicated, but mildew problem was not.
On Saturday, housekeeping did not service the room (the do not disturb sign was not on the door nor did anyone knock while the room was occupied) nor were the dirty towels (which were on the bathroom floor) retrieved, but clean towels were left.
Lastly, there was a problem with the door closing; it had to be push hard for complete closure.
- Official Description (provided by the hotel):
- Visit the Crowne Plaza Richmond Downtown and discover all that downtown Richmond has to offer. You are in the heart of the financial district, shopping, dining, and entertainment. You are within easy walking distance of Shockoe Slip, Shockoe Bottom and many of Virginia s Fortune 500 Companies.The Crowne Plaza overlooks the newly restored Canal Walk and the Tredegar Civil War Museum. We are centrally located to many of Richmond's attractions with convenient access to Interstates 95 and 64, only 9.8 miles from Richmond International Airport. You will have room to work, relax and make the most of your day. Complimentary high-speed Internet, business center, and 7 layers of comfort bedding mean every night is a great night and every day starts right. Considering these options, the Crowne Plaza Richmond Downtown is the superior choice when deciding on a facility that has style and class, yet is ideal in location for anyone. Now open The Great Room proudly serving Starbucks Coffee, fresh pastries, gourmet sandwiches and soups, The Great Room features soft seating, large screen TV, wired and wireless free high-speed Internet connections--a great place to start or end your day! Attractions: The Carpenter Center for Performing Arts, Landmark Theatre, the Governor s Mansion, Kings Dominion, Busch Gardens, Richmond Ballet, Richmond Convention Center, Virginia Science Museum, Shockoe Slip. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Richmond Downtown Hotel Richmond
- Richmond Crowne Plaza