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“*Charming little hotel with exceptional staff*” 5 of 5 stars
Review of Papillo Hotels & Resorts Borgo Antico

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Papillo Hotels & Resorts Borgo Antico
4.0 of 5 Hotel   |   Via La Petra Sarda, 07020 San Pantaleo, Sardinia, Italy   |  
Hotel amenities
Ranked #5 of 5 Hotels in San Pantaleo
London
1 review
5 helpful votes 5 helpful votes
“*Charming little hotel with exceptional staff*”
5 of 5 stars Reviewed September 22, 2009

The hotel was lovely & quaint & the town of San Pantaleo was charming but what truly made our stay here was the friendliness, attentiveness & warmth from Barbara & her staff, who would often go out of their way to accommodate us. Barbara in particular was extremely helpful & knowledgeable & always made us laugh! Honestly I cannot praise them enough! The rooms themselves were nicely decorated & reasonably sized. Luckily for us our room was away from the crazed & incessant barking dogs, which disturbed the sleep of some of the guests on the opposite side of the hotel! Breakfast is served daily from 8 to 10 AM & consists of cereal, bread, freshly baked croissants, fruit etc. San Pantaleo itself is a charming little town with some nice restaurants & shops selling local crafts...there is a local supermarket which is perfect if like us you are trying to explore Sardinia on a budget! Often we would buy freshly made up rolls filled with salami & cheese for lunch which only cost us about £1.50. The hotel provides a 10% discount at Nico’s local restaurant, which is reasonably priced considering the friendly staff & delicious food (the crab spaghetti, pizza & tiramisu come highly recommended)! For an inexpensive meal (if you are trying to recoup some money after the ridiculously expensive Porto Cervo!) try Ichnos! The Balbacana restaurant at Hotel Arathena is fancy but expensive...whatever you do do not order pomme frites! The local market selling crafts, jewellery, clothes, food, wine, cheese etc. is held every Thursday in the piazza & is definitely worth nosing around! Stay away from the wine bar in the piazza... the service was terrible & we ended up waiting 20 minutes before the waiter even acknowledged us! It is extremely overpriced...we were told that they had no menu so we just ordered a small glass of wine & a fruit cocktail which had no alcohol in it...they gave us a selection of local bread & cheeses which we did not ask for & charged us £25...we were not alone...one couple staying at our hotel were told that they were not serving any food however 5 minutes later the same waiter was seen bringing food out to the table next to them! They do not seem very welcoming to tourists so be warned! You will definitely need a car as you would quickly become bored if stuck in San Pantaleo for more than two days...as lovely as it is! San Pantaleo is however the perfect base for exploring Costa Smeralda as it is conveniently located close to places such as Porto Cervo (15 mins), Baia Sardinia (15 mins), Arzachena (15 mins), Porto Rotondo (20 mins), Palau (30 mins), Olbia (30 mins), Tempio Pausania (30 mins) & Santa Teresa (1 hr). Free parking is located everywhere if you are willing to walk an extra 2 mins! It is undoubtedly lovely spending the evening people-watching in Porto Cervo, admiring the expensive yachts in the harbour & feeling slightly faint after seeing some of the price tags in the designer shops located in piazza but I would not recommend dining here if like me you are not ridiculously rich! I much preferred the livelier & more affordable town of Baia Sardinia! The restaurant on the beach here served good food with a friendly atmosphere...for dessert try one of the gelaterias lining the piazza. I would definitely recommend the climb up Mount Limbara in Tempio Pausania which offered amazing views of the region & visiting Orgosolo famous for their murals is definitely worth the 2-hour drive. If you decide to make the trip to Orgosolo you could take some time out to take a boat ride from Cala Gonone to the Bue Marino Grotto & some beautiful beaches along Golfo Di Orosei but do not expect your boat to collect you on time! Boats only operate depending on the sea & weather conditions so be prepared for this. The La Maddalena islands are nice & can be reached by regular boats leaving from Palau, however it is much more worth visiting Corsica. Ferries to Corsica take 1 hour each way & leave from Santa Teresa for approximately £40 return. Bonifacio is an amazing city set high up on a cliff, which has some lovely little shops & restaurants...there are some beautiful beaches here...& you will not need your car as it is easy to explore by foot!

  • Stayed September 2009, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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43 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Bristol
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 19, 2009

The earlier reviews on this hotel did not disappoint. The welcome from the staff was warm (the receptionist even ran after us as we left so she could say goodbye!) and the whole place had an air of calm tranquility about it. The rooms were simple, but spacious and very clean, with a genrerous size balcony. The pool was warm and just lareg enough and the whole place had welcome written all over it. It is in an odd place for a hotel, being in a back street just off the main road, but this helps add to the calm as it means being away from the traffic. The staff were attentive and very friendly and nothing seemed to be too much trouble. The surrounding area has a few restaurants and bars - there is one overlooking the village square and church which is particularly good. Previous reviews refer to the nearby restaurant that gives 10% off for the hotel guests. This is ok, but in the first week in September there were a few times when we had to wait for 15/20 minutes to get a table. Overall, we would use this hotel again - and we would definately recommend staying away from the coast - its very expensive and much more impersonal in the coastal resorts.

  • Stayed September 2009, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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missTraveler26
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 17, 2009

I do not know where to start. I arrived without luggage, and it didn't even arrive until 1 day before I departed.( I extended my trip additional two nights to get some benefit out of having my clothes finally). This hotel is amazing. First, the room is impeccably clean. The sheets are new and clean, as well as towels. The decor is quaint and reminds you of a beach house. Everything is antique white painted and with a very simple and clean decor it is very refreshing. There are many little characteristics of the doors and 1 in the shower wall that make this room feel like a little ancient bungalow instead of a box with a bed. The bathroom is spotless and not only that but in new condition and beautiful. The room is charming, romantic, and perfect for couples. It had a nice terrace with patio furniture for breakfast in the morning! This hotel reminds me of a top bed and breakfast because of its size and character. Breakfast is served downstairs, and is so close that you can take it to your room. The room faced the pool, and the town and surrounding area is filled with mountains and little local stores. The hotel staff was the friendliest I have ever encountered at any hotel. They are genuine and local individuals who believe in running a warm and welcoming place that is tailored to fit your needs. It is a true community feeling here. Also, I was told the owner has had the same cleaning staff for the last five years so they are very reliable as to not steal anything- a safe was also provided in the room. There is also an amazing local traditional style restaurant one minute walk that is delicious and packed at night with crowds of friends. The parking situation is ideal as well because you just park on the sides of the roads, and usually around that block in the am and pm there was always something available. You do however I think need a car, we had one, I do not know if there is a bus that runs through? But it is not within walking distance to the beaches. Such a small drawback though when you realize what a great place this actually is. I think for the price this is a diamond hidden in Olbia. I left deeply touched by the honesty and kindness I encountered here when I ran into a small problem at the hotel. Stay here and I doubt you will be disappointed. Simply incredible. I will surely be returning and recommending this hotel to my family and friends.

  • Stayed August 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 22, 2009

We booked this hotel after reading the reviews on here and were not disappointed! You need a car to visit places around but it's an extremely quiet and relaxing spot. The hotel staff were so friendly and accommodating and the breakfast was gorgeous! We would recommend this hotel without hesitation.

  • Stayed August 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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london
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 19, 2009

We stayed for a perfect relaxing week. It is great for a retreat in the beautiful hill town of San Pantaleo, with day trips down to the numerous clear water beaches. A few relaxing pool days around the hotel waited on by the lovely staff. We had a room with a balcony opening onto the pool - very relaxing. Good restaurants in the town (range of prices) - highly suggest Oleander where the hotel staff can book you a table.

  • Stayed July 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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OSLO
1 review
5 of 5 stars Reviewed July 16, 2009

After one week at Borgo Antico (Papillo Hotels & Resorts), San Pantaleo we can surely reccomend this hotel to anyone who appreciates great service. The Hotell is typical Sardinian style, intimate, tidy and clean, but the best feature is surely the friendly and service oriented staff which always try to accomodate any wishes or requests. A couple of examples: They offer a daily and free transport to the nearby beach (10 min cartrip) with parasol and extra towels if you need. They ordered a car rental for us, and even even gave free transport to the next town (Arachena ca 16km away) when the local ATM was out of service (a day we didnt have a car). They serve breakfast every morning but dont have their own restaurant. Instead they offer 10% discount on a local restaurant nearby.

Thumbs up for Barbera and her staff! :-)

  • Stayed July 2009, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
1 review
5 of 5 stars Reviewed July 11, 2009

Great hotel located within easy reach of Olbia airport and clearly signposted. Situated in the beautiful San Pantaleo and surrounded by mountains. Hotel was intimate, clean and the staff were very helpful and friendly, couldn't have asked for more. They were great with our 2 year old and happy to heat food up for us. We were made to feel very welcome. The hotel is perfectly located for all the beaches of the Costa Smeralda which were picture perfect. Only point to raise is that we were not impressed with the food or staff at the recommended Nico restaurant, there are much better locally.

  • Stayed June 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Papillo Hotels & Resorts Borgo Antico

Address: Via La Petra Sarda, 07020 San Pantaleo, Sardinia, Italy
Location: Italy > Sardinia > Province of Olbia-Tempio > San Pantaleo
Amenities:
Bar / Lounge Free Parking Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #5 of 5 Hotels in San Pantaleo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Papillo Hotels & Resorts Borgo Antico 4*
Number of rooms: 27
Reservation Options:
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Also Known As:
Hotel Borgo Antico
Borgo Antico Olbia
Papillo Hotels & Resorts Borgo Antico San Pantaleo, Sardinia, Italy

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