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“Grossly overpriced” 3 of 5 stars
Review of Aquadulci Hotel

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Aquadulci Hotel
4.0 of 5 Hotel   |   Loc Capo Spartivento | Domus de Maria, 09010 Chia, Domus de Maria, Sardinia, Italy   |  
Hotel amenities
Ranked #1 of 7 hotels in Chia
Denmark
Top Contributor
60 reviews 60 reviews
30 hotel reviews
Reviews in 36 cities Reviews in 36 cities
79 helpful votes 79 helpful votes
“Grossly overpriced”
3 of 5 stars Reviewed October 17, 2012

Our experience over several years indicates that most hotels on Sardegna are of excellent quality and quite expensive compared to similar hotels in peninsular Italy, Spain, France and Greece. We knew that as a fact when we arrived in Chia, and it therefore surprised us that hotels in the general Chia area are up to twice as expensive as similar hotels in other parts af the island.
Staying one week at the Aquadulci Hotel was pleasant enough as we had a very nice room with seaview, but certainly not any better than we have had in the rest of Sardegna. The service was mostly very kind and helpful, similar to what we have experienced all over the island. Pool maintenance was not professional with debris, turbid water and slimy surfaces making just one swim more than enough.
The restaurant was a sad affair with uninspired dishes made from raw materials of mediocre quality, with so-called fresh fruit being the low point, and only desserts being a good surprise. The red house wine is barely drinkable at €18 per bottle, and other choices are very expensive. The female waiters were attentive and smiling, whereas their older male colleague still has a lot to learn about service.
So even if we left the natural beauty of Sardegna's south-west corner with a good general impression, we could not help feeling that we paid way too much for that privilege. For €260 per night B&B in a double room with sea view in October, we usually expect a good deal more than The Aquadulci Hotel has to offer.

Room Tip: The five "junior suites" (which are really just large rooms with a balcony and sea view) a...
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  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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151 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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English first
London
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 9, 2012

Went for a few days for rest and relaxation with a friend. Hotel was quiet and peaceful. The pool area was lovely and we liked the comfy seating area with sofas and chairs outside the bar area.

The beach was beautiful, a short walk away. The only issue was that the hotel does not have loungers or umbrellas so if you want those you have to hire them for a very steep 20 Euros a day. We just used towels on the beach. You can snorkel out to the little rocky island just off shore, the bar there will lend out snorkel equipment for free.

We had a junior suite which was a reasonable size with a large terrace overlooking the pool.

We were happy with the staff, helpful and polite. The breakfast buffet was fine altho fresh coffee and tea would have been better than self service. The evening buffet was again fine but the a la carte options were good.

We went to Pula for the afternoon which was lovely, nice shops and a nice atmosphere around the main piazza.

Room Tip: Junior Suite was a decent size but not huge. The terrace tho was lovely, overlooking the pool area a...
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  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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worcestershire
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 8, 2012

Our experience of this 4-star hotel was first class. We had prebooked one nights stay here, but soon wanted to make it two, and managed to upgrage to a junior suite, overlooking the pool area, restaurant and then on to the sea. The hotel is less than 10 minutes easy walk to the beach across the boardwalk, the beaches lovely and sandy. We explored the quiet (at least in late september) coves northwards, snorkels in hand, and onwards to the lookout tower - watch out for treading on the odd dried thistle at the shoreline! The hotel seemed full even at this late stage of the season and is clearly a popular one for the right reasons. The staff on reception we found extremely helpful and friendly, the restaurant staff a bit less so. The breakfast was a well stocked continental buffet, with cappuccinos on order. We dined at the restaurant for one evening, EUR40 a head was a bit pricey for us but the food was lovely. Cleanliness of the room was faultless. This was the type of hotel you know you would like to return to.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 6, 2012

We arrived at the hotel last friday for a 5 day stay. We were forced to take a suite as we were travelling with our 5 year old daughter and baby so our total price per night was over EUR550. I found the staff very un kind and un friendly.

During our stay one woman fell and broke her arm as she slipped on the pathway. That same afternoon, i slipped very badly while walking down the external stairs. I was carrying my baby at the time. Fortunately i was fine but shockingly, the next day when i approached reception, i was told by the terribly rude and un pleasant woman that "next time i should be more careful when walking down the stairs". Her arrogance was beyond me particualalry as she could see i was coveredin cuts and bruises from the fall.

With regards to the hotel facilities, i would consider them to be less than acceptable for what we paid. Breakfast was absolutely disgusting. Filter coffee left in a jug, concentrated juices. When i asked for a freshly squeezed juice for the baby i was charged a ridiculous sum.

But the biggest let down of all has to be the total unfriendliness towards children. The restaurent opening hours were srtichtly from 1 to 2.30 pm. On our last day i approched the restaurant at exactly 2.25 and the manager of the restaurant told me to leave as the kitchen was closed (even though it wasnt yet 2.30). I explained that my one year old child was starving as he had been asleep till then and if they could just boil a simple plate of spaghetti. He refused which led me to get very upset. Some kind guests who saw this go on shared their bread basket with the baby.

As for my elder child, all she wanted on her entire holiday to ITALY was an ice cream. Every morning we were asked ot pre order our dinner. We ticked all the options we wanted which included chocolate ice cream for a 5 year old. every night it didnt arrive. The staff were un apologetic and simply told us each time to go to the bar the next day andpurchase a pre packeted one ourselves.

In short, this hotel is over priced, bad value, poor customer service and disgusting quality of food. Stay away!!!!!

  • Stayed August 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed September 2, 2012

My girlfriend and I decided to visit a day earlier than planned as our previous hotel in Bosa had been a major disappointment. When enquiring with the Aquadulci hotel if it was possible to book an extra night, we were told that they only had a classic room available for 125 euros. We found this to be reasonable and decided to spend an extra night there than originally planned.

Upon arrival we were kindly shown our room, which was a good size for what seemed to be a good price. The room was nicely decorated and very comfortable. However, the sound proofing was not adequate given our neighbours' 'antics' at 5 am......

The following morning, we informed reception that we were now ready to go to our original booking which was a 'sea view' room and they were free to pick up our luggage while we had breakfast.

Breakfast was certainly not 4-star. The scrambled eggs were cold and the buffet was not properly stocked, despite it being 9am. The juices were cheap concentrate and there was a pot of filter coffee - not what you expect from a 4 star hotel.

After having spent the day at the beach (which was a lovely beach), we were shown to our 'sea view' room which we had pre-paid via an online agent, a whopping 348 euros.

At these prices, you expect a bigger sized room than the 'classic room' we had just spent the previous night in, and a sea view at the very least. Upon entering the room, this was clearly not the case. The room was half the size of the classic room, and you had to lean over the balcony to see a glimpse of the ocean! Not impressed at all!

The bathroom was cramped and the shower cubicle was so small it was difficult to manoeuvre in it at all. It was actually half the size of the classic room's shower.

We then went to reception to ask how a room more than twice the price, could be so small and lacking a decent view. The receptionist (possibly manager) shrugged her shoulders and told us this was the way it was. No apology and no proper explanation.

The worst however was yet to come....

Upon checking out the next morning, we received our check-out bill for the additional first night in the classic room (which we had been told was 125 euros), and found it to be a staggering 250 euros....we were then told that the price was per person per night. How on earth can a hotel room be charged per person when you are booking a double room for a night??? They should have explained this to us when we rang to enquire about prices a couple of days before.

Once again it was shrugged off as 'this is the way it is'....all in all, two nights in a pleasant hotel with tiny bathrooms, and hardly a view, for a exhorbitant price tag of 700 euros!!!

I am seriously annoyed with this place and their attitude to customers. I would not recommend going there and perhaps find another resort in Chia as the beach is actually very beautiful.

To sum up, we feel totally ripped off and this leaves a bad impression about Sardinia as a holiday destination...

  • Stayed August 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Top Contributor
60 reviews 60 reviews
51 hotel reviews
Reviews in 50 cities Reviews in 50 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed August 7, 2012 via mobile

We arrived here planning to stay one night and enjoyed it so much we stayed for a second. The hotel is quite small for this area, and certainly the public areas are 'design', done in stone and pale tones. We stayed in a classic room on the ground floor the first night. The room was quite small, but nicely done, again in pale colours. The only thing was the bathroom is very small. The second night they moved us to an upper floor with a balcony and a sea view. This was quite a bit bigger, and again elegant and cool.
We ate dinner in the restaurant which was OK, but I wouldn't want to do that every night.
Unlike some other reviewers, we had excellent service - from the ladies at reception, to the bar staff who happily brought drinks to the room, to the waiters.
And the best thing about the hotel is that it is close to the beach. Yes, a walk along a boardwalk, but as the beach is a protected area, I don't see how you could easily be closer.

Stayed August 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 21, 2012 via mobile

Staff incredibly inhospitable and inflexible! We were on half board and we were not allowed to choose to have dinner or lunch! They want to be environmentally friendly and promote sustainable tourism but there are most certainly not as not allowing us to eat in local restaurants...we are willing to eat lunch at the hotel...they are quids in aswell! They do not promote the excursions that are available which are incredible..highly recommend them! The food is superb! Wouldn't return though!

  • Stayed July 2012
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Aquadulci Hotel

Address: Loc Capo Spartivento | Domus de Maria, 09010 Chia, Domus de Maria, Sardinia, Italy
Location: Italy > Sardinia > Province of Cagliari > Domus de Maria > Chia
Amenities:
Bar / Lounge Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 7 hotels in Chia
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Aquadulci Hotel 4*
Reservation Options:
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Also Known As:
Aquadulci Hotel Chia, Sardinia

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