The property is on par with most Holiday Inns - rooms are adequate, beds are softer than they should be, the sheets are from Wal Mart and the lobby is just large enough to accommodate those checking in. What you get is free parking which costs another $35-45 at all the other Cambridge hotels. So the $200 price point for a $100 room elsewhere becomes tolerable in Cambridge. The only area where it is subpar is the staff. They could not care about the concept of service. On elevator out of two is down and they could not care. You get whatever room the "system" has allocated - and if it is a handicapped room, the normal courtesy of telling you is overlooked. With just a little effort in customer service the property would actually be OK but without it, you are left with its bare necessities.
- Official Description (provided by the hotel):
- Welcome! Located minutes from downtown Boston on the Green Line of the 'T' Lechmere Station, close to MIT, Harvard University, Museum of Science, TD Banknorth Garden, Patni Corp., EF Foundation, Kendall Square, Massachusetts General Hospital, Spaulding Rehabilition Center and Massachusetts Eye and Ear, and only 3 miles from Boston Logan Airport (BOS), our hotel is the perfect location for visiting the Boston/Cambridge area. We offer a complimentary American breakfast, featuring our famous cinnamon roll as well as a variety of hot foods. Sit back, relax, and enjoy our Great Room, with 24-hour coffee, complimentary cookies at night, and high-speed wireless Internet access throughout the building. Our convenient location and commitment to service make us the best value in the Boston/Cambridge area, so book now and Stay Smart at the Holiday Inn Express. Contact the hotel directly for packages that'll save you money. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express & Suites Boston - Cambridge Hotel Cambridge
- Holiday Inn Express And Suites Boston - Cambridge
- Holiday Inn Cambridge
- Holiday Inn Express Cambridge