This hotel delivers what you expect from a Marriott-- good service, clean modern rooms, convenient location. But valet parking here, if you need it, is a disaster. They really just don't understand the concept-- there is supposed to be an attendant there when you drive up. He is supposed to be somewhat friendly. He is supposed to put your car where he can later find it. And when you call down, or hand him a ticket, he is supposed to be able to get your car in less than 15 minutes. Forget it at this hotel-- usually AWOL, or chatting INSIDE the hotel instead of in the drive, we were rarely greeted by anybody. And retrieving the car was equally frustrating-- after waiting 15 minutes, a second inquiry revealed the keys were still in the valet's drawer. One time I just took the keys from the drawer myself and went and found the car-- I could have picked a nicer set of keys and car the valet would never have known. If you are going to offer a service and charge for it, it should meet minimum standards. Otherwise, tell people to find their own parking. Not an issue if you don't have a car!
- Official Description (provided by the hotel):
- As a top choice among Cambridge hotels, the Boston Marriott Cambridge is situated across the Charles River from downtown Boston and is the perfect location for your next visit to the city. This Cambridge hotel is positioned in Kendall Square near popular Boston area attractions. Top universities such as MIT, Harvard, and Boston University are just minutes away, as well as Massachusetts General Hospital & the Children's Hospital. Guests of this hotel in Cambridge will enjoy the close proximity to Harvard Square, Fenway Park, TD Banknorth Garden, the North End and the Museum of Science. Enjoy casual American fare at our Cambridge, MA hotel’s new restaurant, Champions. The Boston Marriott Cambridge hotel is also an ideal event and meeting facility. With ten breakout rooms and 12,000 sq ft of event space, this hotel can accommodate groups of any size. With easy access to Logan Airport, I-93 and the subway, the Boston Marriott Cambridge is the ideal lodging choice for business trips and vacations in Boston, MA. ... more less
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- Also Known As:
- Boston Marriott Cambridge Hotel Cambridge
- Marriott Cambridge