Needed to come to Boston to do some quick research at the MFA. After reading the glowing NY Times review we decided the production of The Glass Menagerie was an opportunity not to be missed. So, we flew in and out (during Winter Storm Saturn) and took in a Wednesday matinee. Ah. Maybe that was the problem. Perhaps it was a matter of energy savings for the evening performance, but this did not seem like the production we read about. Cherry Jones often trampled through the delicacy of her role, shouting unnecessarily. In fact, everyone in the cast seemed to be shouting (except Laura, of course) and no one allowed their voices to drop into the poetry. Too much sing-song and not nearly enough nuance. And, there were major lapses in their southern accents -- shame! Still it was a fine performance, beautifully designed, just not the great performance we expected. The director either missed a lot, or the production has been allowed to slip; even good actors need notes.
And, a bit about the facility. Very sloppy front of house operation. Has this theater been so successful that it doesn't think the customer matters any more? Renovation of the woefully inadequate bathroom facilities is greatly needed, and a coat check or at least a coat rack. Boston has winter!! Winter means coats, etc. and most folks were forced to hold these on their laps, in their not very comfortable seats.
If you own or manage A.R.T. - American Repertory Theater, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.