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“Would stay again” 4 of 5 stars
Review of Hampton Inn Boston / Cambridge

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Hampton Inn Boston / Cambridge
2.5 of 5 Hotel   |   191 Monsignor O'Brien Hwy, Cambridge, MA 02141   |  
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Ranked #8 of 17 hotels in Cambridge
Rock Hill, South Carolina
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
6 helpful votes 6 helpful votes
“Would stay again”
4 of 5 stars Reviewed August 4, 2013

We stayed here one night and would stay agian if we were in Boston again. It is a bit diffictult to get to especially during rush hour, but the rates are reasonable for the area. It is a nice hotel; very clean. We didn't get to stay for breakfast, so I can't speak on that. The parking is free, which is great, but it is very tight. It is under the hotel and the spaces are small and very close together.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonCambridge, Director of Sales at Hampton Inn Boston / Cambridge, responded to this review, August 6, 2013
Dear J T:

Thank you for your recent review of the Hampton Inn Boston/Cambridge. Our guest's satisfaction is important to us and we're happy to hear you enjoyed your visit.

Yes, travel through the city can prove timely during rush hour. However, once our guests arrive, we recommend travel using public transportation. It is just minutes from our front door and the fastest and most cost effective means of travel.

We look forward to being your host the next time you visit the Boston/Cambridge area.

Warm regards,

Lisa M. O'Neil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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443 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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English first
Hillsborough, North Carolina
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 3, 2013 via mobile

Stayed here for a brief visit and a trip to Red Sox game. Insanely convenient to Lechmere stop with access to Green line and buses. East Cambridge is quite walkable from here.

Pros: Price, location
Cons: Avoid rooms in the xx0-xx4 range. They are right up on the elevator and housecleaning.

I returned at 10:30 one evening and needed dinner. There was no Hampton Inn cafe area that I am accustomed to for late night meal purchase or much close by (DD and a gas station). Otherwise, for the price and convenience with traveling to Fenway park, really great value and experience.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonCambridge, Director of Sales at Hampton Inn Boston / Cambridge, responded to this review, August 6, 2013
Dear Kelli H:

Thank you for your feedback regarding your recent stay at the Hampton Inn Boston/Cambridge. We appreciate your time and comments.

We agree, our location is insanely close to public transportation which makes visiting the sites or catching a Sox game so easy!

I do apologize you weren't able to find dinner later in the evening. The Suite Shop you are referring to is mainly located in the Hampton Inn & Suites properties, not the non-suite hotels like ours. However, we do have a number of restaurants in the area that will deliver great food into the early morning hours.

Thank you again and we hope to see you on your next visit to the area.

Warm regards,

Lisa M. O'Neil
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Shohola Pa, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 1, 2013

The hotel staff were friendly and helpful. The hotel was within walking distance to the T . Very convenient to downtown Boston. The rooms were the basic hotel room but clean. The breakfast was very good and well worth the money! Overall impression of this hotel is a very well kept establishment A good place to stay when you go to Boston!

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonCambridge, Director of Sales at Hampton Inn Boston / Cambridge, responded to this review, August 6, 2013
Dear Anne P:

Thank you for taking the time to review our hotel on TripAdvisor. We appreciate your feedback and we're thrilled to hear you enjoyed our stay and complimentary amenities. We have a great location just across from public transportation and just minutes to downtown!

We hope you will visit with us the next time you travel to the Boston/Cambridge area.

Warm regards,

Lisa M. O'Neil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
51 reviews 51 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 28, 2013

My daughters and I traveled to Boston for a weeks vacation. We stayed at this Hampton for 7 nights. It was a very good experience. The room was clean and comfortable. The staff was very friendly and helpful. The hotel is half a block from the Lechmere Station on the green line and the area, while not flawless, was safe and relatively clean. I went running several mornings and was able to enjoy great runs along the Charles River(less than half mile away) from 3 to 5 miles. The fitness room was adequate and not bad for a hotel. There is also a mall within a 10/15 minute walk. Should I travel to Boston again I will certainly stay here again if it fits my trip.

Room Tip: Our room overlooked Monsignor O'Brien Highway and did provide somewhat of a view of the Boston s...
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonCambridge, Director of Sales at Hampton Inn Boston / Cambridge, responded to this review, July 30, 2013
Dear Checkcheck38:

Thank you so much for taking the time to post your review of the Hampton Inn Boston/Cambridge. We're thrilled to hear you enjoyed your week long visit.

Running on the Charles is a favorite of our team too; you can't beat the view!

We hope you will visit with us again.

Warm regards,

Lisa M. O'Neil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, Texas
Top Contributor
54 reviews 54 reviews
11 hotel reviews
Reviews in 25 cities Reviews in 25 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 27, 2013

From the free wifi to the outstanding staff. From the time we walked (close to midnight!) they helped us with parking, gave us free waters, recommended the most amazing Italian 24 hour delivery! Normally wouldn't go on and on about a Hampton Inn however their staff and location are worth the stay.

Room Tip: not 218 - our view is of the dumpster
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonCambridge, Director of Sales at Hampton Inn Boston / Cambridge, responded to this review, July 30, 2013
Dear TriciaC3:

Thank you for taking the time to tell others about your recent visit to the Hampton Inn Boston/Cambridge.

We love our location and all of the great sights and restaurants within minutes of our front door and we're happy to hear you did too! Thank you for choosing our hotel to go on and on about!

We look forward to being your hotel of choice the next time your travels bring you back to our location.

Warm regards,

Lisa M. O'Neil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrisburg, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 25, 2013

If you are looking for comfort, the Hampton Inn is the place to stay. I always look for one in the area I will be travelling. Their beds make for a good nights sleep. This hotel is within walking distance to the Duck Tour and also a mall. The staff was friendly and helpful.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonCambridge, Director of Sales at Hampton Inn Boston / Cambridge, responded to this review, July 26, 2013
Dear A TripAdvisor Member:

Thank you for your posting your review of your visit to the Hampton Inn Boston/Cambridge. We truly appreciate your time and feedback.

We're happy to hear you enjoyed our location and services. We look forward to hosting you on your return visits to the Boston/Cambridge area.

Warm regards,

Lisa M. O'Neil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
PARRISH, FLORIDA, United States
1 review
1 of 5 stars Reviewed July 25, 2013

We have stayed in many Hampton Inns in the past with great satisfaction, but this was the worse Hampton Inn that we have ever stayed in. Other than the front office staff and being near the Lechmere T Station it was a terrible experience. The whole hotel needs a major overhaul from top to bottom. Poor value ! Pick anothe hotel !

  • Stayed July 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonCambridge, Director of Sales at Hampton Inn Boston / Cambridge, responded to this review, July 26, 2013
Dear Michael CO K:

We appreciate you taking the time to provide feedback on your recent visit to the Hampton Inn Boston/Cambridge.

We’re sorry we didn’t provide you with the high quality of amenities and service you expected during your recent stay at our hotel. Our hotel just completed our public area renovations in February of this year to bring our guests the Perfect Mix Lobby. It has been met with great praise. Again, we appreciate your time and your feedback.

Warm regards,

Lisa M. O'Neil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hampton Inn Boston / Cambridge

Address: 191 Monsignor O'Brien Hwy, Cambridge, MA 02141
Phone Number:
Location: United States > Massachusetts > Cambridge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#6 Family Hotel in Cambridge
#8 Romantic Hotel in Cambridge
Price Range (Based on Average Rates): $$$
Hotel Class:2.5 star — Hampton Inn Boston / Cambridge 2.5*
Reservation Options:
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Also Known As:
Hampton Inn Boston / Cambridge Hotel Cambridge
Hampton Inn Cambridge
Cambridge Hampton Inn

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