I stayed in this hotel for four nights earlier this month. Overall very satisfied. Check-in was very quick, and was greeted by Karen who was very helpful and even recommended a wonderful place for dinner. My room (#410) was spotless and had just about everything one would need-lap desk, comfortable beds, safe, bathroom amenities, coffee maker (pod style brewers).
Parking is free at this hotel (~$40 at downtown hotels) and is in a small underground garage. Previous posts indicate their being a scarcity of spaces, however I never had a problem parking the rental car. Do keep in mind that the garage is of a weird configuration, however your car will fit and be safe. Some members expressed that they had trouble with SUVs however I saw plenty of Ford Expeditions and Toyota Highlanders in the garage.
The room overlooked the entrance to the parking garage, however the alternative was overlooking O'Brien highway which is a very busy road. Make sure to request a rear facing room as the Lechmere T station is directly across the street and is the terminus for the green line and you will hear the train during the night if you have O'Brien. I didn't have any noise problems, however some folks at breakfast commented about to us about the noise.
Breakfast was wonderful and offered a wide variety of hot items, cereals, pastries, coffee, fruit juices, bagels, and more. The breakfast hosts always replenished the supply and greeted me in the morning.
The hotel also offers a workout room, however it offers very limited Life Fitness brand equipment (2 treadmills, 1 upright bike, and 1 elliptical).
Overall, I am very happy with this hotel as it offers unmatched service, value, and location. Every single staff member smiled and went the extra mile. Special thanks to Karen & Rafael at the front desk!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Business meeting / Event, Great food / Wine, Shopping, Sporting event, Concerts / Music festival