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All 17 Cambridge hotels

Hampton Inn Boston / Cambridge: Traveler Reviews

2.5 of 5
191 Monsignor O'Brien Hwy, Cambridge, MA 02141
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Hampton Inn Boston / Cambridge
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78%
Ranked #12 of 17 hotels in Cambridge
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255 reviews from our community

Traveler rating
    74
    118
    51
    7
    5
See reviews for
Families
65
 
Couples
51
 
Solo
26
 
Business
69
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
“Hilton should have closed for construction!!”
3 of 5 stars Reviewed November 25, 2012

Booked for one night during Thanksgiving week. The place stated lobby would be going under remodel during this time but OMG!! The place was a disaster! Literally jackhammering in the lobby with ceramic pieces flying around and so loud I couldn't hear the poor front desk people yelling across the desk to me! The reason I am rating it average is even though I think Hilton should have DEFINITELY closed this hotel during a MAJOR remodel/reconstruction - the employees at the front desk were so polite, apologetic and helpful that you couldn't help but smile. They were in the dust and mess along with the guests and, obviously, they did NOT get to decide to keep the hotel open so why blame them? The breakfast area was COLD and dusty with very little selection and seating. You didn't even WANT to stay for the breakfast and the construction workers kept the back door open which was right next to this 'breakfast area'. Honestly, I expect more - MUCH MORE - from my stays with Hampton Inn.

Room Tip: Don't book until the hotel confirms that the DESTRUCTION is over!
See more room tips
  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MaryRN66 about Hampton Inn Boston / Cambridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BOSCB, Director of Sales at Hampton Inn Boston / Cambridge, responded to this review
November 26, 2012
Dear MaryRN66:

Thank you for your recent review of the Hampton Inn Boston/Cambridge.

Yes, the entire first floor of our hotel is currently under complete renovation and we're excited about the changes it will bring to our hotel! The beginning of 2013 will bring the Perfect Mix Lobby and Jump Start Fitness to our hotel and we're thrilled to be able to offer these to our guests!

We have made every effort to notify our guests and potential guests of the construction with the information posted on our brand webpage, on all third party reservation sites and it is also highlighted on all confirmation emails that are sent to our confirmed guests. We have also limited the begin and end time for any noise construction (it cannot begin before 10 am or last after 7pm). We realize this is not an ideal situation, however, we have also assisted guests with finding alternate accommodations when their expectations have been different than what we have communicated.

Again, I thank you for taking the time to review your recent visit.

Sincerely,

Lisa M. O'Neil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Woodstock, Connecticut
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
“Great location room dated”
3 of 5 stars Reviewed November 20, 2012

I recently stay at this hotel to attend a business meeting I had at the TD Banknorth Garden in Boston, MA. I choose the hotel due to the fact that it was only two (2) stops on the MBTA Green Line to the Garden. Upon entering the hotel I found the staff to be very helpful and accomodating. My room was clean and the parking conenient. The breakfast in the morning was good also. The price was reasonable. In fact the only reason I gave this hotel an average rating is the room looked very dated. It look as if the furniture needs to be updated. I would recommend this hotel to anyone that needs to stay in Boston without paying the downtown Boston prices.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Angus49 about Hampton Inn Boston / Cambridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abingdon, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Good location by T stop, complimentary breakfast and free parking”
4 of 5 stars Reviewed November 14, 2012 via mobile

Good location by T stop, complimentary breakfast and free parking. Good base for exploring Cambridge, Beacons Hill/USS Constitution and downtown Boston. Only 10 min cab ride from airport. Would recommend.

  • Stayed September 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask Jeremy F about Hampton Inn Boston / Cambridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaufort, North Carolina, United States
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
“Great Value!”
5 of 5 stars Reviewed November 10, 2012

We went to Boston in September for my friends wedding. We made it into a mini-vacation and had a great time. The hotel was very convenient to the T and had free parking. I thought the breakfast was great. I don't need anything fancy and there were tons of choices! We love it there and will keep that on the list. We got a great deal on the hotel and will be staying there again!

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Longano about Hampton Inn Boston / Cambridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BOSCB, Director of Sales at Hampton Inn Boston / Cambridge, responded to this review
November 14, 2012
Dear Longano:

Thank you for taking the time to tell others about your recent visit to the Hampton Inn Boston/Cambridge.

We truly appreciate your feedback and thank you for your kind words.

We look forward to seeing you again!

Sincerely,

Lisa M. O'Neil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kent, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Loved this Hampton”
5 of 5 stars Reviewed November 6, 2012

We love Hampton Hotels because the quality is fairly consistant, but the manager and front desk staff of the Cambridge Hampton went out of their way to assist us. I had to check out before my husband's conference was over, and they let me leave my car in their parking deck while I shopped at the Galleria nearby - which I greatly appreciated. I easily took the trolley into Boston from the stop nearby. The hotel is nicely decorated, very clean, with exceptionally friendly housekeepers and staff. We highly recommend this hotel.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask CTRight about Hampton Inn Boston / Cambridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BOSCB, Director of Sales at Hampton Inn Boston / Cambridge, responded to this review
November 14, 2012
Dear CTRight:

Thank you for your recent review of the Hampton Inn Boston/Cambridge. We appreciate your time and wonderful comments about our staff and hotel.

We hope you will visit again should your travels bring you back to the Boston/Cambridge area.

Sincerely,

Lisa M. O'Neil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Hampton Inn Boston / Cambridge

Also Known As:
Hampton Inn Boston / Cambridge Hotel Cambridge
Hampton Inn Boston / Cambridge Hotel
Hampton Inn Boston Cambridge
Hampton Inn Cambridge
Cambridge Hampton Inn
Address: 191 Monsignor O'Brien Hwy, Cambridge, MA 02141
Phone Number:
Region: United States > Massachusetts > Cambridge
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Wheelchair access
Hotel Style:
#11 Family Hotels in Cambridge
Price Range: $$$
Hotel Class:2.5 star (2.5*)
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