The hotel looks very elegant, but it's the annoying things that ruin your stay. While waiting for our room to be ready, we tried to sit in the lobby, but the very pretty couches are set too far apart for conversation. So we finally went outside and took seats on the patio, in spite of the wind. This the only hotel I have stayed in in the past 20 years that doesn't have an in-room coffee maker. No late night or early morning coffee while you're getting ready. The TV is at a 90 degree angel to the bed, so no watching TV in bed. The room was set up so one side of the bed is blocked by the furniture, leaving one of us with the choice to crawl across the bed each time, or move the furniture to clear a path (we chose to move the furniture). The TV is at a 90 degree angle to the bed, and there is only one comfortable chair in the room, so no watching TV in bed, and only one at a time. The temperature controls didn't seem to be working so we called the desk and were told they in room controls don't work anymore - it's all preset. Which left the room uncomfortably warm for sleeping. There is a very pretty ice bucket in the bathroom with a card that says to call if you want ice. Ice is handed to you at your door in a plastic bag - that leaks! Why don't they just keep the ice bucket with the ice, then present you with a full bucket when you call, well, that would make sense to me, and prevent the carpet getting wet from the bag leaking. And last, but not least - the drain in the bathtub was broken and the tub didn't drain. When I called for maintenance, I was told "just to pry up the drain and leave it out if I'm not using it - very classy. Brunch at Henrietta's Table is fantastic, even if you don't stay here.
If you are looking for a place that looks good (and is VERY close to Harvard) this place may suit you, but if you are looking for a COMFORTABLE room, I would not stay here.
- Official Description (provided by the hotel):
- Located just minutes from downtown Boston and a variety of world-class attractions, The Charles is a AAA Four Diamond Hotel and a proud member of Preferred Hotels and Resorts.Reflecting the eclecticism that is Cambridge, The Charles Hotel is a modern interpretation of New England hospitality with a thriving jazz club, the Regattabar, two signature restaurants, ice-skating rink (winter months only), state of the art conference facilities, Corbu Spa & Salon, and a central location in the heart of Harvard Square.The Hotel is home to Henrietta’s Table, featuring “fresh and honest” home cooking, and Rialto, recognized by one of the best restaurants in America by Gourmet, Food & Wine and Esquire. Noir, the hotel’s chic, cozy bar, serves classic cocktails mixed to perfection and sultry signature drinks. Since its opening in 1985, The Regattabar has established itself as the leading jazz and world music club in Boston and the New England area. Corbu Spa & Salon is named after famed architect and designer, Le Corbusier and offers a harmonious escape from the stresses of urban life. A French influenced menu offers seasonal treatments with locally sourced ingredients. Open daily.Catering to internationally renowned business leaders, government officials, entertainment executives and leisure travelers alike, it’s no wonder that the New England Travel Guide has designated The Charles as the best hotel to “stay put in” when visiting Boston. ... more less
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- Also Known As:
- Charles Hotel Cambridge