We visited Angela's Garden for the New Year period and stayed for about a week. Getting there was relatively straight forward, though on arrival it was not clear exactly where it was as there was no signs or indications of the guest house' presence. This was exacerbated by the fact that the guest house is hidden from the road by a high hedge. We ended up having to give the owner a call on the phone to let them know we were outside and ask exactly where we had to go. Once in, the place itself is quite nice. Basically it's a converted villa with half the building consisting of a number of guest rooms and the other half being where the owners reside. It has a pleasant location with country views and is only 5 minutes drive from Bracciano. The owners have a couple of somewhat overly friendly dogs. While this, for us, was not an issue, it is something to keep in mind if you're not a dog lover. Overall the room was clean and decently equipped having free internet access via WIFI. While the overall package is attractive, I do find it difficult to recommend Angela's Garden as there were a number of things which spoiled the overall experience. First of all I feel that this is not a place to consider for the winter. The room was equipped with air-conditioning which we used to heat the room, however it was somewhat poor and only managed to warm up the area were the bed was located. The room had two logical sections in an open plan layout and the area where the TV was located did not receive any heat and remained cold. We are early risers and prefer to head back to our hotel early so this was a bit of a problem for us. The bathroom was also quite small and cold with no heating at all and remained damp and uninviting. The shower curtain also had some mold on it. I also found it irritating that I had to specifically ask for fresh towels each day - they would not be replaced otherwise. Our biggest misadventure was quite astonishing however. After having spent a day out we returned to the guest house. My wife was first to the room and to her surprise found a key in the lock. On trying the door she found it open and to her even greater surprise found one of the owner's dogs trapped inside. Needless to say we were shocked but fortunately nothing was missing or damaged, although the dog had chewed my wife's suitcase slightly. We immediately tried to contact the owner to no avail and I had to leave a message on their answering machine instead. A few hours later the owner came along and was very apologetic. Apparently she had to attend to an urgent matter in Rome and forgot to lock our room or ensure her dog was safely out. While I can understand that she may have been in a rush, this does not justify what we found when we returned to our room. There were other little problems like forgetting to put coffee in the coffee pot and giving us a pot of boiled water instead. Unfortunately, while in general, these issues may have been minor ones, when taken collectively they did sour our experience. It is with this in mind that I can't really recommend Angela's Garden till they improve their product. There is great potential there and I suspect that it would be much more pleasant in spring or summer. The owners are also friendly and do make an honest and sincere attempt to provide a good service, however it is an amateur operation with too many issues. The end result is that I cannot recommend Angela's Garden as a place to stay while visiting Bracciano.
- Official Description (provided by the hotel):
- The residence „Angela´s Garden“ offers you holiday apartments and double rooms in the country-side of Bracciano near Rome. ... more less
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