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“A nice, quiet motel with several restaurants within walking distance” 4 of 5 stars
Review of Comfort Suites

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Comfort Suites
2.5 of 5 Hotel   |   2620 S. Dirksen Pkwy., Springfield, IL 62703   |  
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Ranked #8 of 40 Hotels in Springfield
Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“A nice, quiet motel with several restaurants within walking distance”
4 of 5 stars Reviewed April 23, 2009

We found this motel to be very comfortable, clean and quiet. Of course, it was a Sunday night and Monday stay, but we were pleased with the accommodations.

Even if you don't want to eat at a close restaurant, there are several nice ones within easy driving distance.

The breakfast was certainly adequate and better than some offered by other chains.

  • Stayed April 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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125 reviews from our community

Traveler rating
    62
    40
    8
    12
    3
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44
25
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20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Fairfax, VA
Top Contributor
67 reviews 67 reviews
54 hotel reviews
Reviews in 54 cities Reviews in 54 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed September 22, 2008

We stayed here for one night and were very pleased. The hotel is clean and comfortable and located close to many restaurant choices. Our room had a sitting area and whirlpool tub. Breakfast was fine. All in all, I'd recommend this highly. Also, it's non-smoking which is a plus.

  • Liked — spacious
  • Disliked — no printer with their computer
  • Stayed September 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Oregon
Senior Contributor
33 reviews 33 reviews
28 hotel reviews
Reviews in 28 cities Reviews in 28 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed September 9, 2008

This place could use some updating, both the furnishings and some of the staff.

First the good: The room was well laid out with a separate sitting area, large bathroom, extra sink, microwave and refrigerator. It is located near other hotels with several restaurants nearby like Red Lobster and Outback Steakhouse. It was an easy drive from the hotel to Abraham Lincoln sights downtown. We heard no road noise from our room at the back of the hotel and the AC ran all night but was not too loud. The breakfast included waffles, bacon and eggs. There was a large pool, although it had murky water. The stair machine in the fitness room worked just fine, the bike had no power so to use it you had to pedal and pretend.

Now for the not-so-good: Our room was somewhat worn with peeling wallpaper, rusty hardware and moldy grout in the bathroom. Both duvets on the beds were noticeably stained and the room was not clean with hairs and questionable stains in the bathroom. In the morning, several staff members sat at a corner table in the breakfast area to talk and laugh. Food would run out but they did not replace it unless asked. Worse, they could be heard complaining about some of the guests. It seemed unprofessional and left a bad impression of the hotel.

If coming to Springfield again, I would probably look elsewhere for accommodations

  • Liked — close to restaurants and historic sites
  • Disliked — stained bedspreads
  • Stayed August 2008
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Springfield, MO
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 20, 2008

Deserving of its #1 rating for Springfield hotels.
Excellent value for the price. VERY clean- whole hotel is non-smoking. This is what attracted me.
Felt very safe. Lots of staff were visible.
Comfortable double bed room with small sitting/office area and jacuzzi tub. Mini-fridge, microwave, 26" TV with 65 channels and DVD player. Free Wireless Broadband (real 56Mbps, not that 512Kbps junk). Clean pool. $3 DVD rentals in the lobby. Price was $96 + $11 tax.
Red Lobster, Outback, Hooters, Applebees, Cheddars, Cici Pizza and Smokey Bones BBQ were within 5 min walking distance.
Comfort Suites has added hot items to their continental breakfast and DIY waffle machines. We had scrambled eggs and sausage this morning. Some hot sauce/shredded cheese/salsa/etc would have been great - settled for salt & pepper.

  • Stayed August 2008
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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IL
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 5, 2008

We liked the room at this hotel. Clean and comfortable! The pool water was on the cool side the first afternoon we swam ( cold at first and you only felt comfortable if you kept moving about, a bit warmer in the evening and a little warmer yet the next morning. Warm pool water is a big plus to us at a hotel so were disappointed that it was not warmer. Talked to another guest there who also mentioned the pool water being to cool. No hot tub at this hotel. Breakfast was average for this type of hotel - not the best we have had but not bad either. Quiet for sleeping and good location to restaurants around it.

  • Stayed June 2008, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bucksport, ME
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 23, 2008

Stayed at this hotel after reading recommendations on Tripadvisor. The reviews were accurate: Clean, quiet rooms and plenty of space. A big help is the "no partying" contract you must sign: One warning and you are out. The rooms are not fancy but they are clean and the materials are in great condition. It must be a midwest or springfield thing but this is the second hotel I've visited in this town that does not have airconditioning in the corridor or elevator.

Would recommend this hotel.

  • Liked — It was clean and in a great location for our needs
  • Disliked — No AC in the cooridors and elevator
  • Stayed June 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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oak lawn. il
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 18, 2008

We just got back from Springfield, IL. We stayed at the Comfort Suites. I can't say enough good things about this hotel. It was very clean. When walking around the hotel, I often saw hotel employees cleaning and polishing. The rooms were very spacious, comfortable and once again, clean. The two-person whirlpool tub was a plus. They have a nice pool and excercise room. The staff was wonderful. First, they all were friendly. From the cleaning people to the desk staff, whenever they saw you they said hello. They asked if you needed anything. They were well informed on the sites, directions and places to eat. The breakfast was very good and once again, the staff, two ladies, kept the food fresh and the breakfast area clean. They were friendly to all. And they all got along with each other. I would definitely stay here again.

  • Liked — Cleanliness, helpful staff.
  • Disliked — Air conditioner a little noisy
  • Stayed June 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Address: 2620 S. Dirksen Pkwy., Springfield, IL 62703
Phone Number:
Location: United States > Illinois > Springfield
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Springfield
#5 Romantic Hotel in Springfield
#16 Business Hotel in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 91
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Also Known As:
Comfort Hotel Springfield
Comfort Suites Springfield
Springfield Comfort Suites

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