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“wonderful hotel” 5 of 5 stars
Review of Hilton Springfield

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Hilton Springfield
3.5 of 5 Hotel   |   700 East Adams, Springfield, IL 62701-1601   |  
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Double HHonors Points
Ranked #16 of 40 Hotels in Springfield
Aberdeen, United Kingdom
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
“wonderful hotel”
5 of 5 stars Reviewed October 9, 2012

we were doing the route 66 we come from aberdeen scotland this is a wonderful hotel. the hotel is not far from lincolns house its next to plenty hostoric places the hotel was spotless the staff was very nice polite and friendly we had a meal in the bar must say fish and chips and it was superb also the staff was very fast and clean and also the prices was good.it was very lively you have all the museum beside you abraham lincolns musuem libray state museum state capitol this is a definite hotel that we will go back and stay in there are restaurants in the hotel there is also a starbucks in the hotel didnot have breakfast as we were leaving in the early morning that was ok because of starbucks

Room Tip: if you are a lght sleeper you might hear the trains go by
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MFear, Manager at Hilton Springfield, responded to this review, October 12, 2012
susie146,

Thank you for choosing to stay with us. We love having guests from all over the world. We are happy you found our location convenient and are happy to hear that you visited so many of the historic sites only steps from our hotel. We hope to see you again soon.
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543 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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English first
Saint James, New York
Top Contributor
122 reviews 122 reviews
19 hotel reviews
Reviews in 41 cities Reviews in 41 cities
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed October 8, 2012

The room is okay. Bathroom small and dated. You hear a freight train located near the hotel (not much you can do about that). Breakfast buffet is subpar (I had free breakfast coupons and didn't use any after day 1). Gym is well equipped and there is a pool that is under construction.

I have stayed at better Hiltons. There is a Starbucks located in the lobby, but they close at 6pm. Also a suit store in the building but close early on weekends (learned that the hard way--2pm close on Saturday).

This hotel could use some upgrades to the rooms, old carpeting in hallways, etc...

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MFear, Manager at Hilton Springfield, responded to this review, October 12, 2012
Thank you for staying with us and I appreciate your honesty. We look for reviews to provide insight into our hotel and our guest room is an area we are actively examining. I welcome any additional comments or suggestions you would like to share.
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Saint Louis, Missouri
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed October 7, 2012

We stayed here on a Sat night after to coming to Springfield from St. Louis via Amtrak. The hotel is a pleasant 5 or 6 block walk from the train station. Its central to several attractions such as Abraham Lincolns home, the Abraham Lincoln Museum and Library, the Illinois State Museum, the State Capitol and Old State Capitol and the "Springfield Walks" tours. The hotel has 2 restaurants and a Starbucks as well as a gift shop and men's clothing store attached.
The room was an odd shape due to the hotel being circular but still roomy with 2 queen beds. I had accidently reserved a smoking room on a special where the fine print stated "no changes" however the person who checked us in allowed us to move to a non-smoking room no extra charge. In the lobby they had a drink station near check in serving lemonade.
There were at least 3 weddings going on during our stay so this seems to be a popular wedding and reception spot. We were on the 3rd floor and we didn't hear any of the "party" noise. The windows were very large and although we did not have a view of the capitol, there was a nice view of some other buildings. The morning after the staff set out cupcakes and cookies for the guests from the wedding. I thought this was nice instead of them throwing them away.
The only complaints I have were these: The room we ended up in was a handicap room with a roll in shower. This was not an issue but due to the slope of the bathroom and the high water pressure, water collected under the sink. It took me 3 towels to clean it up. I'm surprised they don't have issues with water leaking into the floor below. The shower was very snug for a handicap shower.
Also, my husband heard scratching around midnight for about an hour straight. Mice in the walls?
3rd the free internet did not work in our room. My husband works in IT so this was not human error. We were only on the 3rd floor so this needs to be looked into.
Other than that I think the room was very comfortable and enough for our needs.

Room Tip: Ask for a high room for best views.
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MFear, Manager at Hilton Springfield, responded to this review, October 12, 2012
Thank you for taking the time to post your review. We will check the internet on your floor to ensure it is working properly. It should not have been slow. I am glad you enjoyed the veiw from your room. Please come back and see us again soon.
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Manitowoc, Wisconsin
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 6, 2012

Can not wait to visit this property again! The sleeping rooms, meeting space, food and location were great. Perfect for reunions. Much to do within walking distance. We enjoyed the little shops connected to the hotel. There are several restaurant choices in the hotel and within walking distance.

Room Tip: The higher the better
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MFear, Manager at Hilton Springfield, responded to this review, October 12, 2012
Thank you for taking the time to post your review. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St Louis, Missouri
Top Contributor
131 reviews 131 reviews
38 hotel reviews
Reviews in 51 cities Reviews in 51 cities
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed September 25, 2012

Stayed here two nights. The staff is so nice. I didn't eat breakfast here but had good coffee. Two recommendations: No dogs permitted (awakened both nights by dogs barking) and add a shower arm to the shower. That would help the pressure problem.

Room Tip: Recommend asking for top floor
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MFear, Manager at Hilton Springfield, responded to this review, October 12, 2012
ewilkens,

Thank you for staying with us. Thank you for your suggestions regarding the shower. I will double check your room to ensure your shower was working properly. We have plenty of shower pressure so there may be something else going on. We hope you stay with us again soon.
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Jackson, Wyoming
Top Contributor
101 reviews 101 reviews
29 hotel reviews
Reviews in 43 cities Reviews in 43 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 20, 2012

We stayed several nights in the Hilton Springfield when we were there for a wedding! The room was nice! The bed was super comfy! Clean! The view from our 27th floor was spectacular! We could walk everywhere from this location. Did I mention free internet? I would stay at this hotel anytime!

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MFear, Manager at Hilton Springfield, responded to this review, September 24, 2012
Patricia B,

Thank you for staying with us. We hope you had a wonderful time at the wedding. Sounds like you had time to see some of the sites. Come back and see us again soon.
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Chicago, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 12, 2012

We would stay here again!!! Visited over Labor Day weekend in September. We arrived around noon on a Saturday to find that the room was ready. I was expecting the...please return at 3 pm for check-in response. Location, location, location, great hotel staff service, and clean room. If you are planning a historical site visit...the Hilton is the place to be...within 1-3 blocks walking distance of all historic sites (Lincoln-Herndon Law Office, Old State Capital, Lincoln Home, & Presidential Museum. Only sites that you have to drive to are the Lincoln Tomb and New Salem, which were not far. We parked our car on a nearby street when we got there on Saturday, didn't move it until Monday, and didn't pay a cent...parking on the street is free on weekends and Holidays. Room was very clean, absolutely no problems. Bed was comfortable and the hotel staff honored our requests (high level and away from elevator/ice machine). The continental breakfast in the morning was great and reasonably priced, especially on Sunday when most places in town are closed. All staff in the hotel and restaurants were wonderful and helpful. We ate at Bennigan's one night and enjoyed the meal. Pool was somewhat small...there is no hot tub, so that may play a role if you are traveling with kids. Only negative comment was the nearby train, however all hotels in the area would experience the same noise. Hotel was in a great, safe location. Overall a great visit and we would stay here again.

Room Tip: Request a room away from the ice machines and elevators. Higher level floors have a great view of Sp...
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MFear, Manager at Hilton Springfield, responded to this review, September 19, 2012
TravellingJen13,

Thank you for taking the time to post your very thorough review. I am delighted to hear our location suited you well. Springfield is working on a plan to control the train noise for all of downtown. We hope they will reach a resolution soon. Thank you for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Springfield

Address: 700 East Adams, Springfield, IL 62701-1601
Phone Number:
Location: United States > Illinois > Springfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Springfield 3.5*
Number of rooms: 366
Reservation Options:
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Also Known As:
Hilton Springfield Hotel Springfield
Springfield Hilton Hotel

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