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“Professional and friendly” 5 of 5 stars
Review of Hampton Inn Springfield

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Hampton Inn Springfield
2.5 of 5 Hotel   |   3185 South Dirksen Parkway, Springfield, IL 62703   |  
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Double Points
Ranked #7 of 40 Hotels in Springfield
Orlando, United States
1 review
“Professional and friendly”
5 of 5 stars Reviewed January 10, 2014

I stayed at this hotel for 6 weeks under very harsh weather conditions sometimes, but all the staff were very helpful, professional and accommodating. If I had to work away from home that long, I couldn't think of a better place to stay, except on the beach in warm weather.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina S, General Manager at Hampton Inn Springfield, responded to this review, February 4, 2014
Shirley W,

I am so glad you had such a comfortable 6 week stay! We were certainly happy to have you! Thank you for you commenting on our staff- they truly do a great job! Thank you for mentioning it and I hope you make it to the beach soon!

Christina, General Manager
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243 reviews from our community

Traveler rating
    125
    67
    37
    10
    4
See reviews for
64
42
20
92
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Moline, United States
1 review
5 of 5 stars Reviewed January 9, 2014

Driving through January 5, 2014 blizzard - I called the this hotel and managed to get a room. Arrived tired, stress, and thankful to had made it. Hotel staff extremely kind and helpful. Everything around was either closed or closing down due to the storm. That night the staff bought pizza and spent the evening making frozen pizza for all their guest - cookies and other refreshments was provided to all guest - it was a generous and amazing act of hospitality and kindness to a lot of weary and tired travelers stuck because of the blizzard.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina S, General Manager at Hampton Inn Springfield, responded to this review, February 4, 2014
We were more than happy to provide safe accommodations to you and everyone else stuck because of the weather. We really appreciated you mentioning it. It is our goal that every guest has as great of an experience as you did. Hope you get to stay again sometime, under warmer circumstances!

Christina, General Manager
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Greenville, South Carolina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 30, 2013

Once again, I was very pleased with my stay here. The staff is always friendly and very accommodating. The staff recognized me upon my arrival and took great care of me during my visit. The room was great and very clean. Couldn't have asked for a better stay.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina S, General Manager at Hampton Inn Springfield, responded to this review, February 4, 2014
Thank you for your loyalty to our property and for the reviews you post about our hotel. It really means a lot to have our staff recognized by our guests! We look forward to your next stay!

Christina, General Manager
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Chicago, United States
1 review
5 of 5 stars Reviewed December 30, 2013

We stayed at the Hampton Inn for two nights. The room was clean,and the bed was extremely comfortable. I utilized the wi-fi service. I was connected timmediately o the internet without a problem. The breakfast was hot and very delectable. I will continue to patronize the Hampton because I know our stay will be enjoyable.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina S, General Manager at Hampton Inn Springfield, responded to this review, January 2, 2014
Good Morning Tonya,

Thank you for recently staying with us and thank you for posting a review about how great your stay was! We appreciate your feedback and comments! Your loyalty to Hampton means a great deal to us and we look forward to your next visit!

Have a great New Year!

Christina, General Manager
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peoria, United States
1 review
5 of 5 stars Reviewed December 17, 2013

Due to a snow storm, I required an unplanned hotel stay in Springfield, IL. Originally planning to stay at a Holiday Inn Express in the area, I noticed less than favorable online ratings for the hotel. A quick online search revealed that the Hampton Inn (in the same general area) received higher online customer satisfaction ratings. I was not disappointed when I checked in at the Hamptons. Thanks!

  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina S, General Manager at Hampton Inn Springfield, responded to this review, December 20, 2013
Good morning Catherine E,

I am so glad that you found our hotel when you needed to stay in Springfield. We are so happy to be here for you! Thank you for referring to TripAdvisor to find a hotel and then reviewing our hotel also! We are getting ready for a big snow storm again this weekend. Stay warm!

Christina
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washington, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 13, 2013

I have stayed at this property many times. I have never had a bad experience. The staff is very friendly, and it is very close to restaurants. Located just off interstate 55. The rates are always very reasonable.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina S, General Manager at Hampton Inn Springfield, responded to this review, December 20, 2013
Todd C,

Thank you for your continued loyalty to our property! We love having you here! Thank you for another great TripAdvisor review! Your words mean more than you know! We look forward to your future stays!

Christina, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 5, 2013

Car trouble caused us to stay overnight at this Hampton Inn in Springfield, IL. Hotel staff was friendly and inviting, our bed was very comfortable. Breakfast was filling and very good also. Great accommodation, clean and comfortable room and very courteous and friendly staff. I whole heartedly recommend this hotel.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Springfield

Address: 3185 South Dirksen Parkway, Springfield, IL 62703
Phone Number:
Location: United States > Illinois > Springfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Springfield
#8 Family Hotel in Springfield
#8 Romantic Hotel in Springfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Springfield 2.5*
Number of rooms: 123
Official Description (provided by the hotel):
The area around our Hampton Inn® hotel in Springfield has a special kind of affable, good-natured charm. But you can also have a seriously good time here. For instance, many of the best-known spots on Route 66 are here in Springfield. Like the Cozy Dog Drive In. They're still serving the famous "hot dog on a stick" the same way they did back in 1949. For preservation aloft, the Air Combat Museum shows (and sometimes flies) a dozen military aircraft. And children love Knight's Action Park & Caribbean Water Adventure-two parks at one location. It's just a mile from our hotel in Springfield.You absolutely can't leave our hotel in Springfield without visiting the Abraham Lincoln Presidential Library and Museum. The museum offers a fascinating and high-tech glimpse into the life and hardships of our nation's 16th president. You'll find many other Lincoln sites in this, the town he called home. So come for a visit to the Hampton Inn hotel in Springfield, a place of fun, history and good times. ... more   less 
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Also Known As:
Hampton Inn Springfield Hotel Springfield
Springfield Hampton Inn

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