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“great beds” 4 of 5 stars
Review of Hampton Inn Springfield

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Hampton Inn Springfield
2.5 of 5 Hotel   |   3185 South Dirksen Parkway, Springfield, IL 62703   |  
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Ranked #7 of 40 Hotels in Springfield
Freeport, Maine
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
“great beds”
4 of 5 stars Reviewed July 31, 2012

Great room - clean and updated. Also, love the white duvet that I know is clean! Always sleep well. The person I talked to when I made my reservation, was not that helpful, but maybe was having a bad day. Plus, when I checked in, there was a line. Jonathan was standing messing around and finally noticed we were there. Other woman was being most accomodating to her customers. Overall, though, excellent place to stay.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ozkan D, General Manager at Hampton Inn Springfield, responded to this review, August 2, 2012
Thank you so much for your comments and we are so grateful to hear nice words from our guests about our beds. They are special for Hampton inn's and known as cloud 9 beds. Once again thank you for choosing our hotel for your stay and looking forward to have you again in the future.
We appreciate your business.
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243 reviews from our community

Traveler rating
    125
    67
    37
    10
    4
See reviews for
64
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Orland Park, Illinois
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 29, 2012

The hotel desk staff were very nice and helpful with directions, etc. The children enjoyed the pool. The room was updated and very clean. The beds and pillows were very comfortable. I would definitely choose to stay at the Hampton Inn in the future.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ozkan D, General Manager at Hampton Inn Springfield, responded to this review, August 2, 2012
Thank you so much for your comments and positive feed back about our hotel. We strive for excellence your good comments are always encourage us to work even harder to make sure we provide the top quality service to our guests who are away from home.

We appreciate your business and looking forward to have you again in the near future

regards
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Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed July 29, 2012

If you are just looking for clean and comfortable, then this will do for you.We regularly stay at Hilton properties and most offer, at the least, a refrigerator in the room. This Hampton doesn't have extras like refrigerators, which would have been nice for us since we stayed two days and would have liked to store beverages and snacks. Overall, the hotel needs a facelift. It's a little worn and the hallways have a stale smell. But it was clean.

  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ozkan D, General Manager at Hampton Inn Springfield, responded to this review, August 2, 2012
Thank you so much for your review on Trip advisor. We value your business and always looking forward to improve our service and product by looking at your comments. Yes! it has been almost 5 years that we complete the last renovation. and next improvement is scheduled very soon. We are going to have brand new lobby hopefully soon which will improve the vision much better in a positive way. I am glad you realize about our cleanliness and we appreciate that very much.

If there is anything else please let us know and we are looking forward to have you again in the future.
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Huntsville, Alabama
Top Contributor
79 reviews 79 reviews
16 hotel reviews
Reviews in 33 cities Reviews in 33 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 23, 2012

Hotel right on the interstate easy on and off near Steak N Shake, McDonalds and Arby's. Clean rooms were adjoining, We did not use the pool. Breakfast was adequate. Very busy that day so hot foods went quickly. It would have been nice if other staff in the hotel had helped the breakfast person instead of just stopping by to make thenselves a plate of food. Would stay there again.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ozkan D, General Manager at Hampton Inn Springfield, responded to this review, July 25, 2012
We appreciate your comments and thank you for coming back. I will make sure to tell our staff about their own breakfast time. Once again I do apologize for the inconvenience and we appreciate your business. Looking forward to see you again in the future.

Best regards
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LaPorte, Indiana
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed July 10, 2012

As Hampton Inns go, this one is starting to look and feel worn. And I think I'm missing a piece of furniture in here--a chair or the low dresser that holds the suitcase. The fresh blueberries made my morning however. GREAT addition to the standard morning fare.

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ozkan D, General Manager at Hampton Inn Springfield, responded to this review, July 17, 2012
Thank you for taking the time to write a review about your recent stay with us. We appreciate your feedback, we are sorry for the condition of your guest suite. We are pleased to hear that you enjoyed our fresh blueberries. We hope we can have another chance to show you what our warm Hamptonality is all about here at our hotel, if your travels bring you back to the area
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London
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 7, 2012

I stayed here twice when visiting family. The reception area and hallways were a little worn but my room was very nice and very clean. The pool area was well kept. The complimentary breakfast was standard with waffles and biscuits and gravy as hot offerings. I have stayed at the nearby Drury Inn in the past and found this hotel to be every bit as nice at a lower cost.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ozkan D, General Manager at Hampton Inn Springfield, responded to this review, August 2, 2012
Thank you for choosing Hampton Inn Springfield for your stay. We value your business. We always appreciate your comments and we are considering all your thoughts before we going forward. Once again thank you for staying at the Hampton inn Springfield and looking forward to have you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, IL
Top Contributor
81 reviews 81 reviews
30 hotel reviews
Reviews in 44 cities Reviews in 44 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed May 18, 2012

First time at a Hampton Inn, chosen 'cause of price, location, plus you get Hilton HHonors points. Nice room with two beds; would liked to have had a second chair. Quality toiletries and lots of towels; has paper cups but they are many and sturdy and are better than the only two glasses that are in Hilton Doubletree rooms. Small work-out room with adequate equipment and large indoor pool area. Complimentry hot breakfast is typical and has a large seating area. Many chain restaurants nearby. I would stay here again when visiting relatives.

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Springfield

Address: 3185 South Dirksen Parkway, Springfield, IL 62703
Phone Number:
Location: United States > Illinois > Springfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Springfield
#8 Romantic Hotel in Springfield
#8 Family Hotel in Springfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Springfield 2.5*
Number of rooms: 123
Official Description (provided by the hotel):
The area around our Hampton Inn® hotel in Springfield has a special kind of affable, good-natured charm. But you can also have a seriously good time here. For instance, many of the best-known spots on Route 66 are here in Springfield. Like the Cozy Dog Drive In. They're still serving the famous "hot dog on a stick" the same way they did back in 1949. For preservation aloft, the Air Combat Museum shows (and sometimes flies) a dozen military aircraft. And children love Knight's Action Park & Caribbean Water Adventure-two parks at one location. It's just a mile from our hotel in Springfield.You absolutely can't leave our hotel in Springfield without visiting the Abraham Lincoln Presidential Library and Museum. The museum offers a fascinating and high-tech glimpse into the life and hardships of our nation's 16th president. You'll find many other Lincoln sites in this, the town he called home. So come for a visit to the Hampton Inn hotel in Springfield, a place of fun, history and good times. ... more   less 
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Also Known As:
Hampton Inn Springfield Hotel Springfield
Springfield Hampton Inn

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