We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wonderful hotel...new, clean facilities and friendly staff” 5 of 5 stars
Review of Residence Inn by Marriott Springfield South

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Residence Inn by Marriott Springfield South to your Saves list
Residence Inn by Marriott Springfield South
3.0 of 5 Hotel   |   2915 Stanford Ave, Springfield, IL 62703   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Earn Rewards Points
Ranked #3 of 39 Hotels in Springfield
Certificate of Excellence 2014
Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Wonderful hotel...new, clean facilities and friendly staff”
5 of 5 stars Reviewed April 14, 2014

The staff at the front desk and in the breakfast room/lobby were very friendly and accommodating! They provided helpful advice on where to eat and what to see in the area. Great mid-week (T-Th) light dinner and beverages available. The breakfast every morning was varied and plentiful...one of the best we've experienced. The indoor pool area was clean and nice, along with the fitness room. Note to those with sensitive skin: The hotel uses a saline treatment instead of chlorine or bromine in the pool. Our 2-bedroom suite on the fourth floor was very quiet and had an up-to-date kitchen with full size appliances. The beds were very comfortable! We would definitely recommend this to anyone travelling in Springfield!

Room Tip: Higher floors are very quiet.
See more room tips
  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review, April 16, 2014
Thank you for taking the time to go on line and share your thoughts and feelings about your stay here at Residence Inn. We were so happy and pleased to know that you enjoyed your stay and that you were made to feel welcomed and comfortable. We always take pride in good Customer Service and after we receive comments such as yours, it makes us happy to know that we are doing our job. Customer Service never ends and we strive to make better improvements. It is our hope that in your next travel plans that you will once again choose to stay here at Residence in and continue your warm comfortable feeling! On behalf of the staff and me, we all join in wishing you a Happy Easter!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

166 reviews from our community

Traveler rating
    134
    23
    4
    1
    4
See reviews for
67
32
4
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Chicago, IL
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 7, 2014

It's clean, the rooms are updated, the staff is very friendly and responsive. I love the new design where the bathroom is between the bedroom and the living room, so if someone is on the pullout in the living room (or in a crib, in our case) neither party has to walk through the other's room to get there. The pool area was very hectic and crowded on the Saturday night we were there, with lots of families. Breakfast food was fine, standard Residence Inn, but again with very nice staff.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review, April 8, 2014
Thank you for going on line and sharing your thoughts and feelings while you stayed here at Residence Inn. We appreciate your taking time to do this to let us know how we are doing. Good Customer Service in one of our continuous chief goals and when we receive thoughts such as yours, we know we are heading in the right direction. It makes us happy that you were pleased with your stay and found comfort with your room. It is our hope that in your next travel plans, that, should you be going through our area that you will once again choose to stay with us. Again, thanks so much for letting us know how much you enjoyed your stay. Have a wonderful day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 1, 2014 via mobile

Unfortunately we only stayed one night! There was a lift for the hot tub, a spacious handicapped room and a fabulous breakfast. The only complaint we had was that the bed was too high for someone making a transfer from a wheelchair. A platform bed would have been better.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review, April 4, 2014
Thank you for going on line and allowing us to know how your stay was here at Residence Inn. We are happy to know that your stay was comfortable. Customer Service is one of our chief goals and comments such as yours only verifies that we are doing our job. We appreciate your bringing to our attention the height of the bed. We are checking into this. We certainly apologize for the inconvenience it may have caused and hope that this will not cause hesitation in coming to be with us again. We enjoyed your being here and look forward to your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alton, Il
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 30, 2014 via mobile

Front desk staff was outstanding! This hotel breakfast is probably one of the best "included" ones I've ever had. The breakfast room staff was friendly and particular about the taste and service of their breakfast! Our room was very clean, fresh and inviting! This will be our hotel of choice for our frequent trips to Springfield! Hats off to the hotel staff here at the Residence inn!

Stayed March 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review, April 1, 2014
We all join in thanking you for sharing your kind words and thoughts pertaining to your stay here at Residence Inn. It pleases us greatly to know that you enjoyed your stay and that you found everything to your satisfaction. Making our guests happy and comfortable is our chief goal in Customer Service and comments such as yours helps us to realize we are doing our job. It is our hope that in your next travel plans that you will once again visit us and receive the same warm welcome! Thanks again for your kind words and compliments. Have a wonderful day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lafayette, Indiana
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 28, 2014

This was a very nice stop en route to St. Louis. The hotel appears to be the nicest Springfield has to offer. There weren't any high-end lodging options in the area, but quite a few nicer mid-range properties. This Marriott was absolutely fabulous and even felt a touch luxurious. CLEANLINESS seemed a top priority. Not a blemish anywhere. Smelled great also! Loved the large bathroom area. The housekeeping crew deserves to be noticed for such a fine job. We could definitely tell they cared about keeping this hotel looking sparkling new. We only stayed for a single night but could have stayed the entire week had we not had reservations at The Hyatt St. Louis. Bed was comfy and we loved the feel of the ruffled top sheet. Great sleeping. Would most definitely stay again if in the area.
Travel tip: Scheels is a FANTASTIC store in the area if you have athletic teenagers! It is like an oversized Dick's Sporting Goods with an amusement ride and fudge shop inside. Best store we have ever encountered on a vacation. We might actually come back just for a weekend of shopping.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review, March 29, 2014
Thank you so much for going on line to share your thoughts, feelings and such kind remarks. We are so pleased that you enjoyed your stay and that you found everything satisfactory! Customer Service is important to us and we continue to keep that as a priority. It is our hope that in your next travel plans that it will bring you our way so you can stay with us once again and enjoy the same hospitality. Once again, we all join in thanking you for taking time to share your thoughts and feelings with not only us, but for the many who visit trip advisor. Have a wonderful day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 20, 2014

We just checked in and started our stay. We are amazed by the friendliness of the staff here. They are friendly and personable. Warren checked us in and he made sure we had everything we need.
Our stay can only get better!!! B

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review, March 21, 2014
Thank you for taking time to share your thoughts pertaining to your stay here at Residence Inn. It pleases us greatly to know that you were pleased with your stay and that you found the staff to be friendly and personable. Customer Service is one of our top priorities and whenever we receive comments such as yours, it helps us to realize that we are doing our job. We will share your comments with Warren and I’m sure he will be pleased also to know that you received good service upon your check-in. We hope that in your future plans of travel, should you be traveling in our direction, that you will once again choose to stay with us. Thanks again for your kind words!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville, Illinois
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 12, 2014

I did alot of investigating and preparing before we decided to stay at this property. I didn't book it because of its proximity to my destination which was the beautiful Kerasotes YMCA swim pool on the other side of town. I booked it because everyone said this Hotel was flawless in its execution and it was, from its front desk staff, complimentary meals, cleanliness, pool area, reasonably priced snacks, speedy elevators or quiet rooms. It is a large Hotel so if you need a room close to an elevator you better let them know. The nice thing was they helped our busy family carry out breakfast when our time was short. 5 stars, but somebody tell corporate to ad more hooks, cup holders and some straps to pile all of our stuff from our car to the room on the luggage cart. Good looking cart-I just dont have 6 arms to hold everything on there by myself.
Thanks

Room Tip: We had parents and one teen in the King suite with private bedroom and kitchen with sofa bed. It was...
See more room tips
  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review, March 15, 2014
All of us here at Residence Inn thank you for taking time to go on line and share your thoughts and feelings pertaining to your stay. We were very pleased to know that all the investigating and preparing you did paid off and you experienced what you expected. Our constant goal is to deliver good customer service and make our guests feel welcomed and at home. Sorry about the problem you encountered with the luggage cart. We hope that in your next planning stage that you once again choose to stay with us. Please, upon your arrival, should you need any assistance with your luggage, don’t hesitate to let us know. We would be most happy to assist you. Once again, thanks for choosing Residence Inn and we look forward to having you come back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Residence Inn by Marriott Springfield South? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn by Marriott Springfield South

Address: 2915 Stanford Ave, Springfield, IL 62703
Location: United States > Illinois > Springfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 39 Hotels in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn by Marriott Springfield South 3*
Number of rooms: 108
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Priceline, Orbitz, Hotwire, Marriott and Hotels.com so you can book your Residence Inn by Marriott Springfield South reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Residence Inn by Marriott Springfield South, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.