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“Better than delightful stay” 5 of 5 stars
Review of Residence Inn by Marriott Springfield South

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Residence Inn by Marriott Springfield South
3.0 of 5 Hotel   |   2915 Stanford Ave, Springfield, IL 62703   |  
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Ranked #1 of 40 Hotels in Springfield
STL
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Better than delightful stay”
5 of 5 stars Reviewed January 22, 2013

If you are headed to or through Springfield for any reason, make this your place to stay. Beautiful new, modern decor, very comfortable rooms and friendly helpful staff. The location is handy for sight seeing or business and to top it off, a great happy hour light meal (tues - thurs) and breakfast awaits you. The pool was a comfortable temp with the added bonus of saline treatment instead of chlorine or bromine. This is the place.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darin D, Manager at Residence Inn by Marriott Springfield South, responded to this review, January 25, 2013
Thak you so much for your response and for your kind words. We are a new facility and we take pride in making our guests feel comfortable and pleased with what we have to offer. We appreicate your choosing to stay with us and hope that in the future, you will once again choose to come to Residence Inn and allow us to once again serve you.
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155 reviews from our community

Traveler rating
    127
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    2
    1
    4
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Mascoutah, Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 21, 2013

Very impressive! I have stayed at hotels around the world and this one is top-notch. Both the facility itself and the staff far exceeded my expectations! I will definitely stay here again and will recommended it to anyone traveling to the Springfield area.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darin D, Manager at Residence Inn by Marriott Springfield South, responded to this review, January 25, 2013
Thank you for your kind words. We are a new facility that just opened this past June and are fortunate to have a staff who believes in good customer service. we are happy that you were able to experince that feeling. It is our hope that should you be in the area once again, that you will choose to stay with us and allow us to once again make your visit pleasureable.
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Madison, Wisconsin
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 16, 2013

we arrived at the Residence Inn Springfield South after visiting and touring Lincoln's home. We had a two bedroom suite complete with a living area and kitchenette. Each bedroom had it's own complete bath. The rooms were all tastefully decorated and everything was very well thought out. the breakfast in the morning included our favorite, oatmeal, waffles, cantelope, muffins, and good coffee. All in all a very satisfying stay.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darin D, Manager at Residence Inn by Marriott Springfield South, responded to this review, January 25, 2013
Thank you for taking time to respond to our questionaire. We are a new hotel that just opened in June of 2012 and we are happy that you were able to enjoy the amenities that we offer here at Residence Inn. We strive to make our hotel a "home away from home" and we are happy that you were able to enjoy your favoite foods. We look forward to having you visit us again and allowing us to make your return stay just as comfortable.
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Fairfield, IL
1 review
5 of 5 stars Reviewed January 4, 2013

When in Springfield for either professional or pleasure, this is the place to stay! Friendly staff, very clean rooms and all the comforts oh home. I will definitely be making reservations at Residene Inn in the future for all my travel needs : )

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review, January 8, 2013
Thank you for giving us a try and for coming back to stay with us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago Area
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 27, 2012

Was in Springfield for the Holidays, visiting the In-Laws. Would normally stay at the Courtyard but because of construction tried the Residence Inn. The Residence Inn is an outstanding property; the rooms was ultra clean and the staff made us feel at home. We stayed in a 2 bedroom suite which had 2 full baths. The beds were very comfortable. The complementary breakfast far exceeded expectations!!!! My son used the fitness center, he said it had everything he needed; machines, free weights, etc. Did not have time to use the pool but it looked really nice. We go to Springfield several times a year, the Residence Inn will be our 1st choice going forward.

Room Tip: Don't let the location deter you. Residence Inn provides easy access to Lincoln sites and Capit...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review, January 8, 2013
We are also glad you gave us a try this time when visiting family. We are the newest Marriott property in town and our amenities are very nice for families or the person traveling on business. I do agree with you that our location makes it very convenient to visit sites around the city.
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Kansas City, Missouri
Senior Contributor
46 reviews 46 reviews
46 hotel reviews
Reviews in 33 cities Reviews in 33 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed December 26, 2012

We typically stay at the Courtyard off of Veteran's Parkway, but we got too tired of fighting traffic in and out of that location (one road in, one road out), so we thought that we would give this location a try. We are Marriott Elite, and it was a points stay. We were welcomed as Elite members. Although it was a little further to our final location in Springfield, it was worth it. The rooms are very spacious, and having the kitchen was an added bonus. The rooms are up to date, and the corridors were quiet.

I did use the gym and it was above average. The staff was friendly and helpful.

The heating and cooling are a little weird and takes some time to get used to. There is no "heat" or "cool" switch on the thermostat. If you make big changes in temperature, the unit is quick to respond to that in either way by cooling or warming the room. Not complaining, just a little different. The quiet unit, though was very welcome and added to sleep quality.

The breakfast is complimentary, and was excellent. That stood out about our visit.

The Internet speed was terrible and I was forced to use my mobile connection during our entire stay.

Because this area is newly developed, there is really not a lot of "local" options for food. There is IHOP, Applebee's, Chedders, and a few other choices for the business travelers.

Room Tip: High floor, away from the elevators, and at the end of the corridors.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review, January 8, 2013
It was great to see that you gave us a chance to be your home on your recent visit to Springfield. It was also nice to see that you enjoyed all of your amenities and I am sorry to see that our internet did not work very well. I am passing on your comments to our tech department to make sure we get this problem addressed. We hope you will come back and see us again when visiting our city.
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Illinois
Top Contributor
86 reviews 86 reviews
65 hotel reviews
Reviews in 37 cities Reviews in 37 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed December 15, 2012 via mobile

I stayed here for 5 days while on business for the government & was really impressed with this hotel. I'm a die hard Marriott Elite member, so I try & stay at any Marriott while on travel. This hotel is fairly new & everything was just prefect for my stay.

I had a king bed studio & it was very roomy for myself, but could easily accommodate a family. Just like with every RI, it had a full size refrigerator, microwave, stove & utensils for cooking. The bathroom was very nice with a glass enclosed shower.

They had a evening social hour while I was there, I believe from Tuesday-Thursday & it was just ok. The food wasn't the greatest, but it was free & they also serve beer & wine.

I would definitely recommend staying here if you are in the Springfield area.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review, January 8, 2013
Thank you for staying with us while in Springfield and for the nice comments about our hotel. It was great to see that everything was perfect for your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn by Marriott Springfield South

Address: 2915 Stanford Ave, Springfield, IL 62703
Location: United States > Illinois > Springfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 40 Hotels in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn by Marriott Springfield South 3*
Number of rooms: 108
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