We had to travel to Illinois with our one year old son for medical testing. We reserved a room with a fridge and microwave in order to keep his things cool and then heat them when we needed them. When we checked in and went to the room, we did not have a micro or fridge. The lady at the front desk was very quick to change our room with no problem. We later found out that the mixup was due to the wrong info at the expedia website (which is who we booked through). We also had requested a crib in the room for our son which was not there, but she again was very quick and courteous about getting one to the room. The rooms were very clean and the staff was extremely nice. We did not eat breakfast there so cannot comment on that. Overall a very nice place to stay
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