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“Friendly” 4 of 5 stars
Review of Days Inn and Suites Omaha

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Days Inn and Suites Omaha
3.0 of 5 Hotel   |   11515 Miracle Hills Drive, Omaha, NE 68154 (Formerly Quality Inn & Suites)   |  
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Ranked #38 of 75 Hotels in Omaha
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248 reviews from our community

Traveler rating
    68
    95
    47
    29
    9
See reviews for
132
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46
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Waukee, Iowa
1 review
1 of 5 stars Reviewed 2 weeks ago

The pull out sofa had stains, crumbs, and the worst find in it was mice droppings on the mattress. Room darkening curtain had terrible stains on it. This was all discovered at 11:30 on our first night. Front desk offered to give us another room which we checked out before moving all our stuff and the heater didn't work. Then another room was found and before moving our stuff, pulled out the sofa to find more droppings and stains. No member of my family was going to sleep on a pull out sofa with those findings. The staff let us keep that second room at no charge so two family members stayed in one room and two family members stayed in the other room....only using the bed! I really hope that they investigated these two sofa sleepers before future guests arrived. I took many pictures for proof and it disgusts me each time I look at them. Stayed 3 nights and couldn't wait to leave!

  • Stayed February 2015, traveled with family
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jan P, General Manager at Days Inn and Suites Omaha, responded to this review, 2 weeks ago
Hi Sara! I know we have visited at length before, but I wanted to extend my sincere apologies again for not meeting your expectations as a guest. Housekeeping & Maintenance are working hard to correct any issues reported over the holiday weekend. I appreciate your candid opinion and am thankful we had a Jacuzzi suite we could offer you for the evening at no additional charge. Hope you had a safe trip home & good luck during the rest of your daughter's volleyball season!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnipeg, Canada
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 23, 2015

It is located away from traffic. Hotel and rooms are very clean. Nice large bathrooms and comfy beds. Extremely nice place. Breakfast is very good has bacon, hard boil eggs. Highly Recommended to Stay here.

  • Stayed January 2015, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jan P, General Manager at Days Inn and Suites Omaha, responded to this review, January 27, 2015
To our Canadian friends! Thank you for your Five Star Trip Advisor Review for the Days Inn & Suites Omaha! Our property is located on beautiful Miracle Hills Drive ~ nestled between corporate office buildings ~ so it is a nice, quiet neighborhood! Glad you enjoyed your room & breakfast ~ the bacon always makes the hotel smell wonderful (and it's yummy!). We look forward to hosting you again when you're traveling thru the states! :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn and Suites Omaha

Address: 11515 Miracle Hills Drive, Omaha, NE 68154 (Formerly Quality Inn & Suites)
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Omaha
#28 Business Hotel in Omaha
Price Range (Based on Average Rates): $
Hotel Class:3 star — Days Inn and Suites Omaha 3*
Number of rooms: 137
Official Description (provided by the hotel):
Our hotel is unique to the Days Inn & Suites Brand, it pro-claims a genuine, warm and welcoming physical presence common in the Omaha Nebraska community. It has a unique secluded and quiet courtyard garden and pool area. It is the place to relax and be cradled into your home away from home. Customers can even bring along their pet as they are accepted here. The amenities and services include: a business center, Wi-Fi access, ATM/Cash ma-chine, Express Check-out, complimentary hot breakfast, elevators, laundromat, fitness center, out-door pool, high speed Internet access, (also available in the meeting rooms) and public areas with wireless data connection. . All of our rooms have flat screen TVs and our business place rooms include a microwave and refrigerator. The aesthetic quality of our hotel is hearth-like and welcoming with a lobby adorned in classic wainscoting, Italian marble, a traditional library, and a center fireplace. There are four spacious entryways on the east and west side of the hotel. The pool and courtyard garden are the centerpiece of the hotel. There are a variety of spacious rooms & suites ranging from single king, double bed, and double queen beds. From balconies or patios some of the rooms offer beautiful landscape vistas or views of the lovely courtyard and garden. ... more   less 
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Also Known As:
Quality Inn And Suites
Quality Hotel Omaha
Holiday Inn Omaha
Omaha Holiday Inn

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