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“Enjoyable stay” 5 of 5 stars
Review of AmericInn Hotel & Suites Omaha

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AmericInn Hotel & Suites Omaha
2.5 of 5 Hotel   |   9720 West Dodge Road, Omaha, NE 68114   |  
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Hotel website
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Hotel amenities
Ranked #20 of 74 Hotels in Omaha
USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Enjoyable stay”
5 of 5 stars Reviewed May 30, 2011 via mobile

The hotel is older and may be in need of a remodel but that didn't hamper my stay there. I found the staff to be pleasant and friendly and my bed was comfy. Conveniently located next to Westroads Mall should you need to do any shopping and besides the food court in the mall there are several restaurants such as Cheesecake Factory nearby.

  • Stayed May 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIO_Westroads, Manager at AmericInn Hotel & Suites Omaha, responded to this review, July 20, 2011
Thank You for taking the time to provide a review of your latest guest experience at our hotel! We are happy that your stay was enjoyable and hope you will choose us as your lodging partner when you come back into the Omaha area.

Jerome Hopkins
Sales Manager
Hampton Inn Omaha-Westroads Mall Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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140 reviews from our community

Traveler rating
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    21
    4
    5
See reviews for
42
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Omaha, Nebraska
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 27, 2011

I look for all the perfects in lodging when I travel. I'm a manager of a hotel and I check over every corner of the room before unpacking. This room was just perfect. The bed slept very well, the bathroom was spacious with a great shower, the TV was a large flatscreen, the staff was wonderful and the breakfast was AWESOME!!!!!!!

  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIO_Westroads, Manager at AmericInn Hotel & Suites Omaha, responded to this review, July 20, 2011
Thank You for taking the time to provide feedback to us about your stay with us in February. Our goal is to provide this type of experience consistently for all our guests! We hope you will stay with us again in the future.

Jerome Hopkins
Sales Manager
Hampton Inn Omaha-Westroads Mall
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Overland Park, Kansas
1 review
3 of 5 stars Reviewed February 4, 2011

I enjoy unwinding with a hot tub or dip in the pool when on the road and this hotel does not offer this.

The room was nice and comfy so I would recommend it and it is right across the parking lot from West Roads Shopping mall. In the nicer weather this would be a bonus, but it was freezing cold during my stay so I bunkered down.

I agree that the parking lot has confusing access but overall it was a pretty nice room and breakfast.

  • Stayed January 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIO_Westroads, Manager at AmericInn Hotel & Suites Omaha, responded to this review, July 20, 2011
Thanks for taking the time to review our hotel! We are glad that you had a good stay despite not having access to a pool. We have an agreement with the CoCo Key Water Resort that allows our guests to recieve discounted WaterPark Passes and hope you can take advantage of this when you stay in Omaha again. The access issue to our location is something that we have been looking at for some time. We have uploaded new pictures of the Exit that leads to our Hotel on our Facebook page and hope this helps clarify the way to reach our hotel from Dodge Street.

Jerome Hopkins
Sales Manager
Hampton Inn Omaha-Westroads Mall Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nebraska
Top Contributor
136 reviews 136 reviews
31 hotel reviews
Reviews in 57 cities Reviews in 57 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed October 22, 2010

Extremely handy to Westroads Mall (just across the parking lot). Central location. Fairly quiet in spite of being on very busy Dodge St. Breakfast very good and very clean.

Stayed October 2010, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minot, North Dakota
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 15, 2010

We stayed at this Hampton Inn over a weekend while travel through to OKC. We stay at many Hilton hotels and are use to the quality that most Hilton brands have. I was not impressed. Our room smelled like dog and puke. When I mentioned this to the front desk, they said that they didn't allow pets so she doesn't see how it could smell that way and said nothing about the poke smell and did not offer to move us. The room was dark and there was dust every where. At breakfast which was OK, we overheard a guest complaining about bite marks and wondered about bed bugs. The whole place just gave me the willies. I will not be returning.

  • Stayed October 2010, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wi
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
Reviews in 28 cities Reviews in 28 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 20, 2010

Friendliest staff I have ever come across. The hotel is designed for business travelers as there is no pool, etc. Hotel accommodations and design is a little above average, but nothing spectacular. I will stay at this hotel again when I am in the area as the staff goes above and beyond the norm. Free wireless Internet service.

  • Stayed September 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis,Mn
Top Contributor
70 reviews 70 reviews
65 hotel reviews
Reviews in 61 cities Reviews in 61 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 18, 2010

You can see the hotel off of Dodge, but your GPS is not going to get you to the front door. Access to the hotel is not easy. Once you get there, this Hampton Inn is a gem, The rooms are very quiet,
There are eating place close by so that is a plus. Getting back on the interstate was not hard.

  • Stayed July 2010, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about AmericInn Hotel & Suites Omaha

Address: 9720 West Dodge Road, Omaha, NE 68114
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Omaha
#16 Family Hotel in Omaha
#18 Business Hotel in Omaha
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — AmericInn Hotel & Suites Omaha 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
Welcome to the AmericInn Hotel & Suites! We are located just across the street from the Westroads Shopping Mall. We have 120 guest rooms and suites and our fantastic location, excellent service and amenities make us second to none in Omaha. Come check us out today! ... more   less 
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Also Known As:
Hampton Inn Omaha - Westroads Mall Hotel Omaha
Omaha Hampton Inn

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