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“Run dont walk stay away” 1 of 5 stars
Review of Quality Inn Omaha

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Quality Inn Omaha
2.0 of 5 Hotel   |   2808 S 72nd St, Omaha, NE 68124   |  
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Ranked #54 of 76 Hotels in Omaha
Saint Joseph, Missouri
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Run dont walk stay away”
1 of 5 stars Reviewed April 19, 2012

First thing let me tell you the good
1. this is the best smelling smoking room i have ever stayed in. OK, thats all the good.. checking in on a friday afternoon... the room wasn't ready at 3, ok, upstairs to the bar to have a drink and wait for the room, decent sized room with a rectangle shaped jacuzzi tub... noticed some spots on the ceiling , didnt think much about it.. figured its an older hotel they probably just painted over an old problem , WELL... thats exactly what they did WITHOUT repairing it first.. started raining and the spots got worse and , saturday morning noticed a small wet spot on the floor.. ok thought maybe we got the florr wet from the tub... but, NOPE... got back to the room saturday late afternoon and 2 spots on ceiling were LEAKING and not a slow drip , also the wood trim over the tub area was wet and leaking and running down the wall... talked to the front desk , we WERE NOT offered to change rooms or any help , said he could get the "desk manager" for us since he was still on the property.. PROBLEM was , the desk manager was hanging out drinking in the BAR... not who i want to deal with , asked for the manager, said would be in at 7 am... NEVER got to talk to the Manager.. we were gived 1 night free... oh my, WOW... should have been the entire 2 night stay.. any way you look at this is bad , there is no excuse for a leaking ceiling in a hotel... we stay in hotels about 2-3 times a month on average and usually stay with the choice brand.. i can say after this and the way it wasn't handled .. I WILL NEVER STAY IN A CHOICE BRAND ANYTHING EVER AGAIN. called and talked to the main choice customer service , and while the lady was very nice.. said i would be called back in 72 hours.. that was Sunday (4-15) and as of today (4-19).. i still have not heard 1 word from them... take my advice there are a TON of hotels in the area (couple miles surrounding this one) ... BoOk ANYWHERE but here.. or the super 8 close by looks really ran down too... Best of Luck if you stay here .. will post pictures.. later today

Room Tip: Avoid this HOTEL
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  • Stayed April 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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130 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Any
English first
Grand Island, Nebraska
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 4, 2012

This was by far the worst hotel experience we've ever had. There was a huge group of juveniles staying at the hotel that were not being supervised and were allowed to run rampant up and down the hallways, screaming and playing during their stay. People were witnessed having sex in the pool and hot tubs at late hours and management didn't do anything about it. Our friends had their vehicle stolen out of the hotel parking lot and we had our vehicle vandalized while they attempted to steal it too. The lighting was inadequate in the parking lot and there are no security cameras on the south side of the hotel. I do not feel safe at their hotel and will not stay there again. There were many people at the front desk at check out time overwhelming the hotel manager with their numerous complaints also.

  • Stayed March 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
POMONA
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 21, 2011

I began staying in this hotel when I'm in Omaha about 2 years ago, and have stayed here probably 15 - 20 times now. It's nothing fancy, but consistently offers a good value.
The hotel itself is an old building, but the rooms have been upgraded for the most part. New comforters, pillows, leather recliner, etc. Other parts of the hotel are continuing to go through upgrades, including the pool area.
Located on 72nd street about a mile north of I-80, the Quality Inn is centrally located and has easy access. Also, the building is one of the safest I've stayed at as all doors to internal hallways, including the one from the lobby, require a key card. Pretty good little fitness room, plenty of vending machines, and a great restaurant (the Shark Club).
Also has high-speed internet free, in-room coffee and iron / ironing board which are all essential for business travel.

Room Tip: First floor rooms have hall access plus a sliding glass door to the parking lot.
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  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sioux Falls, South Dakota
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 31, 2011

We always looked for the perfect place to stay when we go for weekends to Omaha. We needed a place with an indoor pool, hot tub, exercise room and something reasonably priced. We have stayed in many hotels in that area, but this one is now our favorite. It is nothing fancy, but it is comfortable, clean, and the price is right. Also, there is a restaurant/bar upstairs where you get a buy one/get one free drink for each night you stay there. The food & drinks there are very tasty, too. It has everything you need and is located in a great spot for anywhere you want to go in the city. We no longer search for the right hotel since we have now found it. I don't want to forget to mention that they have a free hot breakfast in the morning. That is always an added bonus.

Room Tip: Book as far in advance as you can.
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  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marshalltown, Iowa
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 of 5 stars Reviewed August 25, 2011

College world series in town so rooms were hard to come by and pricey. We had stayed at this motel once before and did not remember anything undesireable. This time we were put in a ground floor room that had a sliding door to the parking lot as well as a hallway entrance. Cons: The room was very small, bath was small as well. The carpet was very soiled with dark stains. I didn't get out of bed without putting on my shoes first. I walked thru the pool area to get to the front desk and there was a really bad odor of must but it really didn't effect our stay in any way since we did not use the pool (which looked like a nice pool btw).

Pros: Bed was nothing special but sufficient. We were away from everything so our room was fairly quiet. The breakfast was better than some continental breakfasts and had a nice variety of foods. The staff was extremely nice and helpful when checking in. Just up the hill from Nebraska Furniture Mart and some nice restaurants.

I would consider staying again but I would definitely check out our room first which I usually do anyway. Because of all that was going on in Omaha that weekend we really had no choice but to accept our room since most hotels were full.

  • Stayed June 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Aurora, Colorado
1 review
5 of 5 stars Reviewed August 24, 2011

We were so pleased with this hotel. Staff was fantastic, breakfast highly rated, pool and TWO hot tubs - we couldn't have asked for more. Our room was on the first floor - pool side. We just walked out the sliding glass doors and we were there! Only drawback, the bathroom was quite small but clean. Resturant/bar an added plus - reasonably priced and you get a buy one get one drink coupon your first night!

  • Stayed July 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Vancouver
Top Contributor
236 reviews 236 reviews
51 hotel reviews
Reviews in 115 cities Reviews in 115 cities
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed August 17, 2011

Unfortunately we arrived after dark and left the next morning . It was too late to try the pool . Our room was spacious and clean . I liked how the entrances to the rooms were receded from the hallway , I'm sure it cut down on the noise .
I would not hesitate to stay here again . The only negative is 18 % tax , it's not a resort area!

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn Omaha

Address: 2808 S 72nd St, Omaha, NE 68124
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #54 of 76 Hotels in Omaha
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Omaha 2*
Number of rooms: 99
Official Description (provided by the hotel):
Centrally located off of Interstate 80. This Quality Inn offers the most comfort for your travel dollar. All rooms feature In Room Coffee, Refrigerator, Daily Paper - Delivered! Iron & Ironing Board, Free WI FI throughout the entire property. Full American Breakfast featuring - Eggs, Sausage, Biscuits & Gravy, Potatoes, Selection of Cereals, Assorted Juices, Bagels with Cream Cheese, Pastries, Yogurt, Toast and Fresh Serve Waffle Bar. Large Indoor Heated Pool in Tropical Setting with Sauna and two Spas. Guest Business Center. Exercise Room. Complimentary DVD Player and Movies available. Guest Laundry. Nightly buy one get one free beverage from The Shark Club Restaurant and Lounge. This full service restaurant offers tasty selections from the menu and extensive beverage offerings, or just relax and enjoy the 1500 gallon saltwater aquarium, complete with a unique selection of exotic fish and tropical sharks from all over the world. One of the largest privately owned aquariums in Nebraska. You can challenge your skill on the Par T Golf simulator or hand carved mahogany Billiard tables. Foosball and Darts are available in The Shark Club. Electronic game room located in the hotel. It is our pleasure to make your stay in Omaha a comfortable and memorable experience. One button toll free reservation from your smart phone. ... more   less 
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Also Known As:
Quality Inn Omaha Hotel Omaha
Omaha Quality Inn

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