We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice place. Staff is friendly” 4 of 5 stars
Review of Omaha Marriott

Save Saved
You added Omaha Marriott to your Saves list
Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Omaha Marriott
3.5 of 5 Hotel   |   10220 Regency Circle, Omaha, NE 68114   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
$50 Shopping Gift Card
Ranked #34 of 73 hotels in Omaha
Hopewell Junction, New York
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
“Nice place. Staff is friendly”
4 of 5 stars Reviewed April 30, 2013 via mobile

Rooms are nice, staff were very friendly. Especially the banquet staff. Right across from the mall with Borchiems. Simply walk across the street. The beds are nice, nice flat screen TV in the room. While in Omaha, be sure to go to the old marketplace and visit Mangelsen Photo Gallery . Unbelievable artist. There are also tons of shops, brew pubs and restaurants.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

232 people have reviewed this hotel

Traveler rating
    63
    91
    54
    18
    6
See reviews for
50
27
22
101
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
Tucson, Arizona
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 29, 2013 via mobile

Stayed 5 nts here and won't do it again. Arrived and hot checked n fairly quickly however upon getting to our room it was two double beds rather then the king that the reservation where for. Called front desk and got the run around that they are full and didn't have a king room available which I didn't accept since I had called less the 24hrs prior to verify our reservations. Finally after realizing I wasn't going to accept the room he magically had a king size bed room available n said he would b up with the new keys. While waiting I went over the room finding several things not to standards: mysterious stains on bed skirt bulb burned out n bathroom bed not quite completely made sheets where coming off stains on the chair oh and our view was of the rock covered roof. They arrive with key to new room glad we hadn't taken our bags up with us or we would've been moving them all(with infant so extra things like stroller pack n play diaper bag bag of baby supplies hard to travel light with a little one) so up to the next room elevator fairly dirty and smudged up n places most people can't reach maybe that why it wasn't clean lol hall on fourth floor spots falling apart and stuff splattered on the walls we noticed as we walked along. Arrive at new room again bed not completley made its like they have one size smaller sheets and comforter then the bed size. Floor not vaccummed or poorly vaccummed may not have noticed except had to do a gd check before letting the little one down picked up several things and decided it was better to keep her n pack n play or stroller or up on bed needless to say that made for a long stay as she is 10mons and don't like being n one spot long wanting to explore everything. So room was poorly dusted kinda like things at eye level is all that was done phone was dusty ledges of mirrors dusty the bottom of the cabinets. Again stain spots on chair and bed skirt. Shower caulking cracked and not very appealing. Flipped on the tv and what do u know its all choppy or no signal it was late so we jus watched what we could n called it a nt. Went out for the day and returned to swim however pool was very cold to us and the little one climbed back out which she loves the water so we spent a few minutes n the hot tub which wasn't so hot either. Nice green stuff growing around Windows and white build up around pool n hot tub rather gross. The net to clean the pool was hanging full of leaves wow they didn't even empty it after they used it. So back to the room for so tv and what do u know it still don't work rt. Once again we watch hgtv cuz it was one of the few channels that was coming n for us. Was up and out early on the 3rd day which ment we returned earlier m the day and wanted to relax n watch tv since we already knew the pool was to cold but tv still not working called front desk as this is the third nt of the tv not working. They sent the engineer up as they called him he arrived and started working on the tv. Mean while I hear and seen him spit something and I asked him about it his response "oh it was jus a piece of lint from the air" what are you serious I replied that jus disgusting and bit my tongue so I didn't blow up on him considering we had three nts to stay yet. He couldn't fix it and all rooms was full so couldn't move us said he was going to check for another tv and bring it into us. However comes back and informs us its a system error and the tv he checked was having the same troubles. So apparently I looked stupid enough to believe that even after the front desk had told me there hadn't been any other complaints. So I said you mean to tell me noone has turned on their tvs n the last three days its not like it was one or two random channels out nothing worked up to channel 58 or so and yes he said folks must not of had those channels on handed me a free appitizer or desert at one of the resturants down staired n told me cox had been informed and was on his way. Checked pool again Friday on our way n for the evening and still to cold. So retreated to the room only to b awaken by the room next to us n the rest of their group slamming doors and what not. Called front desk three times before the problem was actually taken care of they sent someone each tome but all they did was laugh at them cuz o could hear though the walls that gd. The third call we where told our room would b comped for the nt which didn't really make up for the interupted sleep but at least they pretended to care about the situation. Upon check out wanted to make sure this was done as we said it would be but because we booked though priceline we have to call them explain the situation and they will contact the hotel. Ya and by them they will have forgotten all about it since there wasn't any kind of notes on our account the gentlman checking us out knew nothing about the situation. So ya nice way to pretend to care about your guest. Apparently cox never made it out cuz the tv was still not working rt come Saturday and still a cold pool. Our last morning check out is noon so we figured sleep n a relax however house keeping continued to knock at door so we packed up n checked out early. As we where checking to make sure we didn't miss anything I noticed a dark spot under the sheet on the mattress topped and what do u know it appeared to b blood ugh gross. While walking out n peering into the rooms they where cleaning these toppers don't get changed out. No contential breakfast to speak of from the infomation I gather from front desk. Champaign n snack bar for those with a conseigers room. Wifi worked gd n our room would have to b the only thing to go back for however I can get that free at a mcdonalds lol rather them $109+ a nt. This place is what I would call a show face appears to b top quility til they get ur money and its all down hill from there.

  • Stayed April 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Longmont, Colorado
Top Contributor
83 reviews 83 reviews
28 hotel reviews
Reviews in 34 cities Reviews in 34 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed April 29, 2013

The staff were awesome during my visit. Everyone was polite and and efficient during every interaction. The hotel is well maintained but showing its age in a few places. Not bad, just not up to standard for other properties today that I expect from a Marriott. The pool and exercise room were both good, but would be nice to have a bike with the stair climbers. Will definitely stay here again in the future but this a 3 or 3.5 star hotel, nothing bad just a bit dated.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim9597, General Manager at Omaha Marriott, responded to this review, April 29, 2013
johnLongmont_CO,

Thank you kindly for your comments and staying at the Omaha Marriott. The staff will be thrilled to hear what you had to say! It is comments like yours that help us to continually improve the hotel. We are now working on matching the rest of the hotel with the new lobby and restaurant in which we are extremely excited about.

Again thank you and we look forward to seeing you in the future!

Jim Crawford
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Princeton, NJ
Top Contributor
65 reviews 65 reviews
54 hotel reviews
Reviews in 54 cities Reviews in 54 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed April 26, 2013

I stayed here for just one night, on a fleeting business trip, arriving late, and leaving early, so I didn't get a chance to try all the facilities, but I did eat dinner in the Lobby Lounge, and the service and food were both great. As others have noted, the rooms are small, but were I to stay in Omaha again on business, I would probably return here.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim9597, General Manager at Omaha Marriott, responded to this review, April 29, 2013
DylanWadol,

I am extremely happy we were able to accommodate you travel needs. The lounge staff will be ecstatic to hear of your great comments. They take tremendous pride in their department and are rated one on the top in the company.

I hope when you visit again, you will be able to experience some of the other outlets,

Thank you,

Jim Crawford
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, NE
Top Contributor
71 reviews 71 reviews
57 hotel reviews
Reviews in 53 cities Reviews in 53 cities
190 helpful votes 190 helpful votes
3 of 5 stars Reviewed April 14, 2013

Spent one night here before an early flight out of the Omaha airport. Check in was quick & easy. Everything was clean and fairly well maintained, but one can tell this is an older hotel that's been well cared for. The room and bath were smaller than you will find in a new Marriott. The photos appear to show a "lap pool"; it's not, unless you consider 10 feet a "lap". Good location near nice shopping and restaurants, centrally located in Omaha. OK for a night or two, but there are better places for longer stays.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim9597, General Manager at Omaha Marriott, responded to this review, April 24, 2013
YorkResident,

Thank you for the feedback about the hotel. We appreciate that you chose the Omaha Marriott while visiting Omaha. It is nice that you mentioned the upkeep, the staff really strives to take care of the hotel and is proud of that. As our local area continues to expand, we continue to be nestled in the middle of a quiet area with a vast amount of conveniences ‘next door’.

Thanks again,

Jim Crawford
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, Missouri
Top Contributor
90 reviews 90 reviews
14 hotel reviews
Reviews in 32 cities Reviews in 32 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 12, 2013 via mobile

I found my room to be very clean, and the staff is extremely busy.

The drawbacks were the tiny bathroom and cramped room. The furnishings were new and updated, but I would assume due to the age of the hotel, the rooms are smaller than I would expect.

Don't let this deter you from staying here as it was a comfortable stay overall.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim9597, General Manager at Omaha Marriott, responded to this review, April 24, 2013
TLG056,

Thank you for your comments, your observations are extremely accurate. Our rooms are a little smaller than usual due to the age of the hotel. Yet our staff focuses on the cleanliness and upkeep to overcome that, and it shows.

We would like to thank you for choosing the hotel during your visits and hope to see you in the future!

Thanks again,

Jim Crawford
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
59 reviews 59 reviews
24 hotel reviews
Reviews in 31 cities Reviews in 31 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed April 8, 2013

This property is a bit dated with the older HVAC system, small entrance/lobby area which gets crowded during events, and cranky internet access. The staff was quite nice and accomodating, quick to answer requests, and understanding. If you can get this property for under $100/night, it's worth the stay, otherwise move along.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim9597, General Manager at Omaha Marriott, responded to this review, April 24, 2013
Dear Easystreets1,

Thank you for your comments. The staff is very proud to hear comments such as yours. I do apologize for any issues that may have arisen from the HVAC or internet. We continue to invest funding in both of those areas in order to continue to increase the overall experience for our guests, and we have seen some significant improvements.

Thanks again for choosing the Omaha Marriott,

Jim Crawford
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Omaha Marriott? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Omaha Marriott

Address: 10220 Regency Circle, Omaha, NE 68114
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #34 of 73 hotels in Omaha
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Omaha Marriott 3.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Marriott, Expedia, Travelocity, Tingo, Priceline, Reservation Counter, BookingOdigeoWL, Hotels.com, Venere and Agoda so you can book your Omaha Marriott reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Omaha Hotel Omaha

Owners: What's your side of the story?

If you own or manage Omaha Marriott, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

;