This hotel is clean and the pool is very nice; however, the walls are paper thin, and we were kept up all night by our neighbors. Called the front desk three times said they would "take care of it." The noise didn't stop until I opened our door at 3am and asked the noisy guests to stop talking. I went down to the front desk this morning and all they offered was free breakfast and a coupon for a discount on our next stay at that hotel. The front desk clerk said that because I used hotels.com that they couldn't do anything else. So don't book through a third party because you are treated like a third-rate guest.
- Official Description (provided by the hotel):
- Sheraton Omaha Hotel has 10,000 sq ft of event space, on-site dining, and free shuttle service to anywhere within a 5 mile radius including TD Ameritrade, Hewlett-Packard, Blue Cross Blue Shield, and Westroads Mall. ... more less
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- Also Known As:
- Crowne Plaza Omaha
- Omaha Crowne Plaza