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“Coco Keys Omaha review” 3 of 5 stars
Review of Ramada Plaza Omaha Hotel & Convention Center

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Ramada Plaza Omaha Hotel & Convention Center
3.0 of 5 Hotel   |   3321 South 72nd St., Omaha, NE 68124 (Formerly Omaha Tropics Resort and Convention Center)   |  
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Ranked #37 of 73 hotels in Omaha
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1,213 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
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English first
Kansas City
1 review
5 of 5 stars Reviewed April 3, 2013

Your staff ws super friendly and our room and food provisions were perfect. The water park was clean and very fun.. the ONLY thing that sort of SUCKED.. was that there was an Easter egg hunt scheduled for the kids Easter morning. We went.. were some of the first in line in fact. We have a 4,7,and 9 year old... they ran in all excited and not one of them got even one egg. Not a one.. all three of them got nothing. The younger two were quite heart broken and even cried. We had to work pretty hard to get them to shake it off and go one to have a fun afternoon. I just wanted you to know that if you plan and Easter egg hunt then you should have enough eggs. My kids would have been happy with two or three each.. There were lots of kids leaving with nothing. It wasn't just us. So kind of sad..

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Ramada

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristina V, Front Office Manager at Ramada Plaza Omaha Hotel & Convention Center, responded to this review, April 6, 2013
Thank you for taking the time to share your experience with me. Your comments, good or bad, are a great tool to see where we are succeeding or where improvements need to be made. I am delighted to hear that your most recent stay with us was exceptional! My sincerest apologies on the Easter Egg Hunt. This was our first year putting it on and a trial run none-the-less; next year we are very aware that hiding more easter eggs is definitely the way to go. We plan on hiding over 1500-2000 next year. Please feel free to contact me directly at kristina.voelker@ramadaplazaomaha.com if you would like to share any further details with me. We look forward to seeing you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Ramada Plaza Omaha Hotel & Convention Center

Address: 3321 South 72nd St., Omaha, NE 68124 (Formerly Omaha Tropics Resort and Convention Center)
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#25 Business Hotel in Omaha
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Plaza Omaha Hotel & Convention Center 3*
Official Description (provided by the hotel):
Check in to the newly remodeled Ramada Plaza Omaha Hotel & Convention Center. After some major renovations, including totally refurbished guestrooms and public areas, plus the additions of Bluestem Lounge and Brewed Awakenings coffee shop, there's something for everyone. Our brand new restaurant, The Claim House, offers fine food and drink in a casual atmosphere. We have over 80,000 square feet of flexible meeting space suited for every type of event. With free WiFi, plenty of free parking, and outstanding guest service, whether you’re traveling for business or pleasure, you’re sure to feel at home. ... more   less 
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Also Known As:
Ramada Plaza Omaha Hotel And Convention Center & Coco Key Water Resort
Ramada Plaza Omaha Hotel & Convention Center & Coco Key Water Omaha
Holiday Inn Omaha

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