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“Family outing” 5 of 5 stars
Review of Ramada Plaza Omaha Hotel & Convention Center

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Ramada Plaza Omaha Hotel & Convention Center
3.0 of 5 Hotel   |   3321 South 72nd St., Omaha, NE 68124 (Formerly Omaha Tropics Resort and Convention Center)   |  
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Ranked #46 of 76 Hotels in Omaha
WAYNE
1 review
“Family outing”
5 of 5 stars Reviewed November 20, 2012

Our family all enjoyed the stay last Saturday night. However, the water resort needed to have more life guards on duty as there were some kids out of control in some areas. Our family kept watch on our kids and really did enjoy the stay. Will be back next year for another family outing.
We were disappointed that we could not watch the Nebraska football game, however, I can't believe we were the only Husker fans!?!

Thanks.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Ramada

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff F, General Manager at Ramada Plaza Omaha Hotel & Convention Center, responded to this review, November 21, 2012
Thank you for your recent stay and taking the time to post your review. I am glad to hear you had a great time while staying with us. We look forward to your return visit to the Omaha area. Again, thank you.
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1,573 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
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English first
SPENCER
1 review
3 of 5 stars Reviewed November 19, 2012

the trip was good. the water park was probably one of the best that i have been to. the room was good, but the restaurant was a joke. way to over priced and they didnt even come close to getting our order correct. then wanted to charge us for their mess up. also the kids meals are way over priced i could make the whole hotel a grilled cheese sandwich for 6 bucks.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff F, General Manager at Ramada Plaza Omaha Hotel & Convention Center, responded to this review, November 21, 2012
Thank you for your comments and taking the time to share your experience. I was pleased to see you enjoyed the hotel and waterpark. I will address your concerns about the restaurant with my culinary staff. Again, thank you for your stay with us.
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Omaha, Nebraska, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 18, 2012

I visited Coco Key water park for the day on 11/17/12. To quote my 10 year old daughter "this place has really gone downhill." Many of the attractions were not working, including the huge dump bucket, a waterslide in the center playground area, and one of the big tube slides. The entire waterpark was dirty and in disrepair. Worst of all were the lifeguards. There were no lifeguards at all on the lazy river. For the first hour, their was no lifequard in the swimming area, when they were assigned, all but one of the lifeguards were completely inattentive. The lifeguard at the top of the large slides was sending people down the slides without looking to see if the previous person was out of the slide. They were also allowing kids that were obviously not all enough to go down the slides. Over all, the park was dirty, ill maintained, and unsafe.

  • Stayed November 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff F, General Manager at Ramada Plaza Omaha Hotel & Convention Center, responded to this review, December 3, 2012
Thank you for the candid comments about your visit to Coco Keys, I will certainly look into these issues and make the proper adjustments to correct the issues you mentioned. My apologies this was not an enjoyable experience at our waterpark. I hope you will return in the near future to see the changes.
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KINGSLEY
1 review
4 of 5 stars Reviewed November 16, 2012

My stay was quiet and clean. The room service was great and the food was excellent. I did not find any vending machines in the hallways which I would have liked since when I arrived the restaurant was closed and I had not eaten for quite some time. Quiet for sleeping. Anything that I called the Front desk about they were very helpful and quick to respond.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff F, General Manager at Ramada Plaza Omaha Hotel & Convention Center, responded to this review, November 21, 2012
Thank you for taking the time to share your comments regarding your recent stay. I was pleased to see that you had an enjoyable stay and that our team ensured you had all you needed. I will share your comments with all of the staff. Again, thank you and we look forward to your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Omaha Hotel & Convention Center

Address: 3321 South 72nd St., Omaha, NE 68124 (Formerly Omaha Tropics Resort and Convention Center)
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #46 of 76 Hotels in Omaha
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Plaza Omaha Hotel & Convention Center 3*
Number of rooms: 364
Official Description (provided by the hotel):
Check in to the newly remodeled Ramada Plaza Omaha Hotel & Convention Center. After some major renovations, including totally refurbished guestrooms and public areas, plus the additions of Bluestem Lounge and Brewed Awakenings coffee shop, there's something for everyone. Our brand new restaurant, The Claim House, offers fine food and drink in a casual atmosphere. We have over 80,000 square feet of flexible meeting space suited for every type of event. With free WiFi, plenty of free parking, and outstanding guest service, whether you’re traveling for business or pleasure, you’re sure to feel at home. ... more   less 
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Also Known As:
Ramada Plaza Omaha Hotel And Convention Center & Coco Key Water Resort
Ramada Plaza Omaha Hotel & Convention Center & Coco Key Water Omaha
Holiday Inn Omaha

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