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“Decent room-great location” 4 of 5 stars
Review of Embassy Suites Omaha Downtown/Old Market

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Embassy Suites Omaha Downtown/Old Market
3.0 of 5 Hotel   |   555 S. 10th Street, Omaha, NE 68102   |  
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Ranked #23 of 76 Hotels in Omaha
Certificate of Excellence 2014
Spencer, United States
1 review
“Decent room-great location”
4 of 5 stars Reviewed September 16, 2013

The Embassy Suites in Downtown Omaha have a great location to the Old Market and interstate access. The rooms definitely need to refreshed and updated but they were clean. I have stayed at much better rooms for less money so you are definitely paying for the location here!

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie C, Guest Relations Manager at Embassy Suites Omaha Downtown/Old Market, responded to this review, September 20, 2013
Thank you for taking the time to review our hotel. I'm glad you enjoyed your stay with us and were able to take advantage of our location! We are very aware of our need to update and renovate. We do have plans in the future for these projects. Thanks again for your feedback we value you as a guest!
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531 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • Any
English first
Decatur, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 13, 2013

hotle is a short drive of less than 10 minutes from the airport. Check-in is fast, smooth, and staff are friendly and helpful. The atrium lobby is one of the nicest Emsassy Suites atriums I have seen. Great location near the Old Market district in walking distance to a wide variety of restaurants, bars and other shops. Also very close to major company offices..

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie C, Guest Relations Manager at Embassy Suites Omaha Downtown/Old Market, responded to this review, September 16, 2013
Thank you for kind review of our hotel and for staying with us while you were on business! We really appreciate the compliment about our Atrium. We are one of the few hotels left that have so many real plants and we have a gentlemen who comes in and cares for them daily! Thanks for noticing! I'm so glad you enjoyed your time with us and I hope we can serve you again in the future!
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Elkhorn, NE, United States
1 review
5 of 5 stars Reviewed September 12, 2013

I purchased a romantic get away package as advertised in local paper. The location was great as we wanted to walk, shop and eat within the Old Market area of Omaha. We had a very enjoyable and romantic evening.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie C, Guest Relations Manager at Embassy Suites Omaha Downtown/Old Market, responded to this review, September 16, 2013
That's wonderful to hear you came on the Romantic Get Away Package! I'm so happy you had a wonderful time and enjoyed the Old Market! Thank you for taking the time to review our hotel with your kind words. We would love to have you back with us for a future stay!
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Highlands Ranch, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed September 11, 2013

Great experience at the Embassy Suites in Old Town Omaha. Within walking distance of all the coolest places to visit - great dining, boutique shops. Excellent breakfast. I would have appreciated free WIFI, but oh well, can't have everything! But we came pretty close:)

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie C, Guest Relations Manager at Embassy Suites Omaha Downtown/Old Market, responded to this review, September 16, 2013
I am so happy you had such a wonderful experience! Thank you for taking the time to write such kind words about our hotel. It pleases me to know you loved our made-to-order breakfast and some of the other services we have to offer. We are very proud of our "Historic" Old Market District and I love hearing when people have had a chance to walk around and visit! I'm sorry about the WI-FI but I hope you will come visit us again in the future!
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le mars, United States
1 review
5 of 5 stars Reviewed September 11, 2013

Embassy Suites was a Great hotel. Great location next to Old Market. Could walk to many great places. Breakfast was wonderful. many items to choose from. The Bar area was clean and comfortable. Cocktail hour was very good. They offered snacks too. There is a parking fee of $10.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie C, Guest Relations Manager at Embassy Suites Omaha Downtown/Old Market, responded to this review, September 16, 2013
Thank you for your kind words and I'm so glad you and your family enjoyed your stay! I was pleased to hear you enjoyed the services our hotel has to offer and love that you were able to get out and see our Historic Old Market! Thank you again for taking the time to review our hotel and I hope we see you and your family again!
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Krakow, Poland
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 11, 2013

The Hotel is relatively clean and quite and the location is good. The rooms are in need of updating but the beds are quite nice (very large and comfortable). In general this is good for a quick business trip but be prepared to feel like you've been transported to the late 90's when you open the door to your suite.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie C, Guest Relations Manager at Embassy Suites Omaha Downtown/Old Market, responded to this review, September 16, 2013
Thank you for your review of our hotel. I am glad you enjoyed your stay. We are aware of the need to rennovate and we have those plans in our future. Thank you again for your kind review and I hope we can serve you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 6, 2013

Our group had multiple families and totaled 5 adults and 6 children. We booked 3 suites (1 king, and 2 with 2 queens) on the "club level" with provided unlimited snacks and non-alcoholic beverages in a locked cabinet as well as free wi-fi for an unlimited number of devices. The snacks and wifi for all of the iPads, iTouches, Cell phones, and Nintendo DS's made the added charge completely worth it! The code to the snack cabinet was given to us at check in and was re-stocked promptly when items would be taken. The rooms were clean, beds comfortable, the staff was incredibly friendly, and it was a perfect location to walk to the Old Market and park with the Giant Slide. A very quick drive to the zoo as well. The restaurant in the hotel for dinner offered standard "hotel food" -- chicken strips, burgers, salads, etc. The breakfast buffet was nicely set up, and when we arrived at the very end of breakfast the Chef even made fresh scrambled eggs and bacon just for our group.

Room Tip: Add the "Club Level" the free wi-fi for unlimited devices and the complimentary access to...
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie C, Guest Relations Manager at Embassy Suites Omaha Downtown/Old Market, responded to this review, September 11, 2013
Thank you so much for your enthusiastic review of our hotel! We appreciate your kind words. I was happy to hear that you and your entire group had such a nice visit and were able to take advantage of our Premium Floor ammenities as well as other services our hotel has to offer like made-to-order breakfast! I loved hearing you were able to take the kids to the park with the slide! My own kids love going their! Thank you again for your kind words and taking the time to tell us!
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Additional Information about Embassy Suites Omaha Downtown/Old Market

Address: 555 S. 10th Street, Omaha, NE 68102
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Omaha
#13 Business Hotel in Omaha
#14 Family Hotel in Omaha
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites Omaha Downtown/Old Market 3*
Number of rooms: 249
Official Description (provided by the hotel):
The Embassy Suites Omaha - Downtown/Old Market is the ideal location in the heart of Omaha's Old Market District just off I480.We are just a stones throw away from such famous Omaha attractions like the Henry Doorly Zoo, CenturyLink Center Omaha, TD Ameritrade Stadium, and Durham Museum, among many others within Omaha.Our beautiful hotel features large two-room suites, high-speed internet access, 24 hour Business Center, modern fitness center, FREE cooked-to-order breakfast each order, as well as complimentary drinks at our evening Manager's Reception. Work hard or stay and play at the Embassy Suites Omaha Downtown/Old Market hotel! ... more   less 
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Also Known As:
Embassy Suites Omaha Downtown/Old Market Hotel Omaha
Omaha Embassy Suites

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