Really wanted to give a 5 rating here since there are things about the hotel that we really loved, but for the price there were a few things I felt really needed to be better to rate at a 5. For reference, we stayed a Friday and Saturday night in July and paid $159/nt (the advertised price was $199, but we had an online discount code). The nearest comparable hotels were in the $109 - $129 range.
LOCATION: As many other reviewers have noted, the location really cannot be beat. I had never been to Omaha before and was thinking “how much difference could 4-5 blocks make in Omaha?”, as it turns out, quite a bit. Being literally right across the street from Old Market was fantastic. The hotel is also a short walk from parks, walking distance to the Bob Kerrey Pedestrian Bridge and literally right down the road from the Henry Doorly Omaha Zoo. I would definitely pay more for the location.
COMMON AREAS: The common areas of the hotel are beautiful and interesting – especially if you have kids. Our daughter loved the ponds and streams with fish running throughout the inside courtyards (typical of what you would expect from an Embassy Suites).
CHECKOUT TIME: Sounds like such a minor thing, but the checkout time is noon, which meant we were able to take our time in the morning and get in an extra trip to the pool. With so many hotels seemingly trying to get people out earlier and earlier, a noon checkout time was nice.
POOL: The pool water was warm and the hot tub was actually hot. There was also a sauna, which is not very common to find these days. It was also nice to be able to sit out in the adjoining patio and enjoy a beer in the fresh air while still keeping an eye on our daughter while she was swimming.
ROOM: The rooms are nice because you have a separate bedroom and living area, again, a plus if you have kids. The shower had hot water, good water pressure and six settings on the shower head. The bed was comfortable and the pull-out bed was adequate. Our room was very clean but dated. The rooms could definitely use a face lift. The carpet was tired and furniture looked like it was from the mid-80’s. Definitely not what I would expect at this price point. The rooms did have a wet-bar, mini-fridge and microwave, which were pluses.
FITNESS/GYM: It had one, so that’s good. It was clean, also good. Several very nice elliptical machines and treadmills, and assortment of dumbbells, but that was about it.
FREE HAPPY HOUR: The free happy hour was good. You have a limited choice of beverages, which is the only reason I didn't feel it was great. Beer choices were tap Miller Lite or tap Leinie's. I also saw people getting Bloody Mary's and screwdrivers with rail vodka. I wasn't expecting top-shelf liquor by any means, but my wife ordered two different drinks they were unable to make before settling on a Miller Lite. To the bar’s credit the beer did seem fresh and was darn cold. If you are wondering about the “snacks” that are provided during happy hour, they consisted of chex mix, chips and salsa. Again, can’t complain for free, but don’t expect to be eating anything that will fill you up.
BREAKFAST: Breakfast had it’s good and bad, but overall was just okay. Having cook-to-order breakfast is nice, but do they really need to make you stand in line if what you want is as simple as pancakes or bacon? I didn't understand why they couldn't put out bacon in the buffet area along with the sausage, scrambled eggs and hash browns. Same thing with pancakes – the cooked to order pancakes were nothing to write home about, they could have just put them out for folks to grab. In addition to what has already been mentioned they had muffins, toast, cereal, cantaloupe, honeydew and a few other things. We did not have a cooked-to-order omelet, so I can’t say if they are worth the wait in line or not. Overall, the breakfast is about average.
PARKING: It’s sort of a mess everywhere downtown Omaha, and this hotel is not an exception. It always annoys me when a hotel charges extra for parking, especially when the parking is such a cluster. You have your choice of valet parking for $16/day or self-parking for $10/day. We chose self-parking which meant we had to park our car across the street. And the street is on the opposite end from the hotel’s main entrance. That was bad enough, but the really annoying part is that you have to push a buzzer each time you want to get into the parking lot and then give someone your name and room number through a speaker, at which point they buzz you in. It’s a real nuisance.
INTERNET: Internet was $10.95/day. I used the free internet in the business center once and my phone for everything else. I couldn't justify paying $22 for 36 hours of internet.
All-in-all I am sure we will be back to the Embassy Suites if we ever find ourselves in Omaha again. However, I do hope the rooms have been updated if we are ever back again.
- Official Description (provided by the hotel):
- The Embassy Suites Omaha - Downtown/Old Market is the ideal location in the heart of Omaha's Old Market District just off I480.We are just a stones throw away from such famous Omaha attractions like the Henry Doorly Zoo, CenturyLink Center Omaha, TD Ameritrade Stadium, and Durham Museum, among many others within Omaha.Our beautiful hotel features large two-room suites, high-speed internet access, 24 hour Business Center, modern fitness center, FREE cooked-to-order breakfast each order, as well as complimentary drinks at our evening Manager's Reception. Work hard or stay and play at the Embassy Suites Omaha Downtown/Old Market hotel! ... more less
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- Also Known As:
- Embassy Suites Omaha Downtown/Old Market Hotel Omaha
- Omaha Embassy Suites