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“Good to begin with but you get bored afterwards!” 4 of 5 stars
Review of Embassy Suites Omaha Downtown/Old Market

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Embassy Suites Omaha Downtown/Old Market
3.0 of 5 Hotel   |   555 S. 10th Street, Omaha, NE 68102   |  
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Ranked #22 of 74 Hotels in Omaha
Mumbai (Bombay), India
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
61 helpful votes 61 helpful votes
“Good to begin with but you get bored afterwards!”
4 of 5 stars Reviewed January 23, 2013

This is one hotel in US, where I have stayed the most number of time and number of days. This hotel is very good considering the location and overall service quality. It starts with shuttle service from the airport, you give them a call and they are their to fetch you. Very comfortable. Drivers are well mannered and friendly. Once you are at the hotel, you are treated very well. Rooms are very spacious and each suite has separate sofa, table and area to make your guests comfortable. Breakfast spread is exhaustive and you can choose from many options available. Although I don't drink but was pleasantly surprised to see Bar open for drinkers in the evening (I guess, free of cost).

But, it becomes monotonous after few stays and you look for some variety in what they have to offer. The rooms need to be upgraded and they definitely need to provide free Wi Fi as the case with most of the hotels.

All in all, this hotel is recommended if you are planning a short trio to downtown Omaha :)

Room Tip: Any room away from Main road!
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  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacie M, Guest Relations Manager at Embassy Suites Omaha Downtown/Old Market, responded to this review, January 24, 2013
Thank you for taking the time to review our hotel, it I nice to hear from a guest that stays with Embassy Suites on a regular basis! We are always working to enhance our guests’ experience and the only we can do that is through your recommendations. Thank you again for taking the time to review our hotel, we great appreciate it.
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473 reviews from our community

Traveler rating
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    70
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
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English first
Antwerp
Top Contributor
60 reviews 60 reviews
30 hotel reviews
Reviews in 38 cities Reviews in 38 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 18, 2013

Stayed one week in the Embassy Suites end November, 2012 on a business trip.
Great staff, extended breakfast, well located, spacious rooms, nice atrium. Overall a good (business) hotel. Price/quality OK. Would definitively stay here again. Some remarks : (some?) rooms are in need of an update, why not WiFi for free ?, decrease waiting time in bar at groundfloor by avoiding waiters have to fetch some drinks in the coffee corner one floor higher.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacie M, Guest Relations Manager at Embassy Suites Omaha Downtown/Old Market, responded to this review, January 24, 2013
Thank you for your review and thank you for your recommendations. We will take those into consideration. It is always nice to hear from guests on what they enjoyed and what could be improved on. We hope to welcome you back to Embassy Suites soon.
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Whitewater, Kansas
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed January 14, 2013

Our seed company gave us a free weekend here, not sure what price they paid. Very clean and well kept. Free breakfast with EVERYTHING you can think of.
I do not understand why they give you such a breakfast and offer free cocktail hour, but want $11 for wifi which most hotels offer for free.
Excellent stay, but gave it 4 stars because of the value for the stated price.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacie M, Guest Relations Manager at Embassy Suites Omaha Downtown/Old Market, responded to this review, January 24, 2013
We are glad to hear your enjoyed the amenities found at our hotel, especially the breakfast . Thank you for taking the time to review our hotel. We greatly appreciate the feedback.
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Nebraska
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed January 11, 2013

This hotel is awesome! Great condition, amazing location for Old Market sight seeing and bar - hopping, as well as a great hot breakfast buffet and Managers reception. The shuttle driver is also very accommodating if you need a lift somewhere. The concierge was also excellent at giving recommendation on restaurants and shopping, and don't forget to take a little walk around the Gene Leahy Mall while you're there!

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacie M, Guest Relations Manager at Embassy Suites Omaha Downtown/Old Market, responded to this review, January 24, 2013
Thank you for your delightful review!

We strive to be the best, and when our guests recognize that, when there are other hotel options, we are elated that we stand out.

I am also happy to hear that you were able to enjoy the Old Market. The Old Market is a premier arts and entertainment district featuring fine dining, shopping, and upscale night life. Next time you are in town please let us know if you need anything or stop by the Front Desk for some great restaurant recommendations.


Thank you again for taking the time to review our hotel.
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Iowa City, Iowa
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 6, 2013

The Embassy Suite at the Old market is a fairly new Embassy Suite hotel-very clean,spacious,two rooms with sofa bed in the living room. It has very helpful friendly,staff, particularly the bell persons. The breakfast buffet is a real positive for Embassy Suites.

I had a very pleasant experience, I left my electric tooth brush on last trip, Dec.29, 2012. I realized it the next day, I called the hotel, I talked with their House Keeping, she was very helpful, polite, after a bit of small talk, she told me she will put it in the mail-I got it back within 2 days-that is customer service-thank you Embassy Suites! We have been staying there since it opened in the Old market-great location, close to V.Merz-our favorite restaurant.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacie M, Guest Relations Manager at Embassy Suites Omaha Downtown/Old Market, responded to this review, January 9, 2013
Thank you for taking the time to review our hotel. It is always nice to hear from repeat customers. We know you have many hotel options when you stay in Downtown Omaha and we are glad you choose our property. I am happy you enjoyed your stay and that our staff was helpful during your stay and after you had gone home.

Thank you again for your delightful review and we hope to welcome you back soon.
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Stevensville
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 21, 2012 via mobile

Nice facility, friendly staff. The hotel is in the heart of Downtown Omaha within walking distance of some amazing restaurants. I stayed in December and the outdoor skating rink was right next door. The atmosphere in the hotel was very nice, the room was clean, spacious, and really comfortable. Free wi-fi is always appreciated. They had a really nice Managers reception and a cook to order breakfast (which I slept through but heard was great!)

Stayed December 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacie M, Guest Relations Manager at Embassy Suites Omaha Downtown/Old Market, responded to this review, December 24, 2012
Thank you for your review. I always enjoy hearing from our guests. I'm glad to hear you enjoyed all of the amenities our hotel has to offer. Next time you are in town please let us know if you need anything or stop by the Front Desk for some great restaurant recommendations.
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Chaska, Minnesota
Top Contributor
82 reviews 82 reviews
16 hotel reviews
Reviews in 34 cities Reviews in 34 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 21, 2012

I was here just for two nights for work, but was very pleased with my stay. The breakfast was wonderful, as is usually the case with other Embassy Suites I've stayed in. The staff was friendly and helpful, answering any and all questions I had. The hotel is located very close (within walking distance) to the Old Market area, which has tons of places to shop and eat. The area just has a welcoming atmosphere that didn't stop at the hotel door. I will stay here again if possible. The only problem I had, which wasn't the hotel's fault, was there was a lot of noise the Thursday night I stayed there. The road by the hotel is a bit busy and there were people outside blowing some sort of horn and screaming at 2:30am.

Room Tip: If you can ask for a room away from the main road, as they will be quieter.
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacie M, Guest Relations Manager at Embassy Suites Omaha Downtown/Old Market, responded to this review, December 24, 2012
Thank you for taking the time to write a review. I'm glad to hear you enjoyed our location in the Old Market in Downtown Omaha. Please let us know if there is anything we can do for you on your next stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Omaha Downtown/Old Market

Address: 555 S. 10th Street, Omaha, NE 68102
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Omaha
#13 Family Hotel in Omaha
#15 Business Hotel in Omaha
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites Omaha Downtown/Old Market 3*
Number of rooms: 249
Official Description (provided by the hotel):
The Embassy Suites Omaha - Downtown/Old Market is the ideal location in the heart of Omaha's Old Market District just off I480.We are just a stones throw away from such famous Omaha attractions like the Henry Doorly Zoo, CenturyLink Center Omaha, TD Ameritrade Stadium, and Durham Museum, among many others within Omaha.Our beautiful hotel features large two-room suites, high-speed internet access, 24 hour Business Center, modern fitness center, FREE cooked-to-order breakfast each order, as well as complimentary drinks at our evening Manager's Reception. Work hard or stay and play at the Embassy Suites Omaha Downtown/Old Market hotel! ... more   less 
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Also Known As:
Embassy Suites Omaha Downtown/Old Market Hotel Omaha
Omaha Embassy Suites

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