This Doubletree is a poor poor example of the Doubletree brand! Let me just list...
1- the hotel is on a central cooling system and cuts off air conditioning from about Sept until June.
2- with no ac... One would like to open a window and the front desk staff seem to take great pride in offering this as a suggestion when you complain that it's hot... Don't be suprised when you get to your window only to find it flips open about an inch. However, the air must pass through a disgustingly dirty screen full of dirt, lent and God knows what else. (See photos)
3- it takes a minimum of 10 minutes to get hot water up to your floor for a shower. Last time I water 19 minutes with the water running full blast until it slightly began to warm. That's soooo environmentally sound!!! :0(
4- the restaurant is rarely ever visited and most times I've had to stay here... It's been closed. (There are other options such as bar food or room service)
5- I have yet to have a room with an iron that wasn't broken in some form or fashion.
6- the front desk staff (in general) takes a defensive stance with any complaint rather than a more apologetic or helpful approach.
7- they do offer warm cookies! There you go! Something positive!
- Official Description (provided by the hotel):
- Our DoubleTree by Hilton Omaha Downtown is located ideally in downtown Omaha, just off of I-480, and minutes from Eppley Airfield. We are minutes from everything, located across the street from First National Bank and Union Pacific, and 6 blocks from CenturyLink Center. We are also minutes from the Historic Old Market, Henry Doorly Zoo, Orpheum Theater, Midtown Crossing, and the Holland Performing Arts Center.Enjoy a warm and fresh DoubleTree cookie at anytime during your stay. Enjoy our luxurious accommodations, with thoughtful amenities such as a fitness center, indoor swimming pool, and excellent dining at our Signatures Restaurant. Omaha. Looking to host your own meeting? We have over 30,000 sq. ft of flexible meeting space in our Executive Meeting Center, as well as other flexible space. Come stay with us at our DoubleTree Omaha Downtown hotel and find out what you've been missing in Omaha! ... more less
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- Also Known As:
- Doubletree Hotel Omaha Downtown
- Omaha Doubletree
- Doubletree Omaha