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“The best Hampton Inn there is” 5 of 5 stars
Review of Hampton Inn & Suites Omaha - Downtown

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Hampton Inn & Suites Omaha - Downtown
2.5 of 5 Hotel   |   1212 Cuming St, Omaha, NE 68102   |  
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Ranked #6 of 76 Hotels in Omaha
Certificate of Excellence 2014
California
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
“The best Hampton Inn there is”
5 of 5 stars Reviewed February 8, 2014

Stayed here for 4 nights while my daughter visited Creighton and this Hampton Inn is head and shoulders above the rest.The shuttle service is superb,we used it to travel to Old market, Doorly zoo, Durham museum, and to midtown crossing and of course the airport. The staff are friendly all around, there is plenty of room for breakfast. Omaha newspaper and USA today at front desk every day. The breakfast area isn't behind some doors that are locked, so there is a microwave to heat food up if needed, and there was hot water for a late night cup of tea.
The indoor spa and pool are top notch, we used those too!

Room Tip: There is an elevator, we had a view of the back parking lot but there are some cool brick buildings...
See more room tips
  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vicki F, Front Office Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review, March 26, 2014
Thank you for your recent stay at Hampton Inn and Suites Omaha Downtown. We appreciate you taking the time to review your stay with us. Guest feedback is our most valuable tool for ensuring we provide an amazing stay experience. We are pleased that you enjoyed your stay with us and appreciate your positive comments on our team. We hope to welcome you back to our hotel again soon!

Best Regards,

Vicki Fletcher Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

454 reviews from our community

Traveler rating
    309
    110
    20
    12
    3
See reviews for
163
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120
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • Any
English first
Holliston, Massachusetts, USA
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 5, 2014

Picked Hampton Inn because generally reliable quality. This hotel had a nice location in Omaha, but also near to the airport. Shuttle available to take you to area restaurants at night for free. Staff at desk extremely helpful. Room and hotel are very clean.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vicki F, Front Office Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review, February 7, 2014
Thank you for your recent stay at Hampton Inn and Suites Omaha Downtown. We appreciate you taking the time to review your stay with us. Guest feedback is our most valuable tool for ensuring we provide an amazing stay experience. We are pleased that you enjoyed your stay with us and appreciate your positive comments on our team. We hope to welcome you back to our hotel again soon!

Best Regards,

Vicki Fletcher
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Iowa
Top Contributor
54 reviews 54 reviews
10 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 2, 2014

Stayed here on a business trip. Location is conveniently next to the CenturyLink Arena and right in downtown literally steps from bars, high-end restaurants, cute hole in the walls and general night life. The employees at the hotel were very personable and thoughtful. Those things mean a lot in this day and age. The breakfast was probably one of the nicest and vast selection I've had from a "complimentary" meal. The Hispanic woman working in the breakfast area was very sweet--wish I had gotten her name so I could give her a shout out! The beds were very comfortable as well.

Room Tip: My room did not have a microwave or mini-fridge so if you go out to one of the many great restaurant...
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  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vicki F, Front Office Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review, February 7, 2014
Thank you for your recent stay at Hampton Inn & Suites Omaha Downtown, and for taking the time to write a review regarding your stay. We love guest feedback! I will be sure to let our Breakfast and Front Desk team know they did a great job! We look forward to seeing you back again soon!

Warm Regards,

Vicki Fletcher
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterloo, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 29, 2014

I would most definitely stay here again...the staff her are very helpful and kind...the go way above and beyond the call of duty at this location....I loved my stay with them!!! Rooms were clean and quiet, I feel that is very important especially when you are travelling for business. I was upgraded to a suite by the staff to make my stay more comfortable since I was unsure of the length of my stay....I just can't say enough good about my stay at this Omaha NE location.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vicki F, Front Office Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review, February 7, 2014
Thank you for your recent stay at Hampton Inn & Suites Omaha Downtown, and for taking the time to write a review regarding your stay. We love guest feedback! I will be sure to let our team know they did a great job! We look forward to seeing you back again soon!

Warm Regards,

Vicki Fletcher
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sioux City, United States
1 review
5 of 5 stars Reviewed January 29, 2014

Very nice, classy hotel. The breakfast is really great for the price you pay and the breakfast hostesses were very nice. The hotel agents were awesome and so friendly. I would definitely stay there again.

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vicki F, Front Office Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review, February 7, 2014
Thank you for your recent stay at Hampton Inn & Suites Omaha Downtown, and for taking the time to write a review regarding your stay. We love guest feedback! I will be sure to let our Breakfast and Front Desk team know they did a great job! We look forward to seeing you back again soon!

Warm Regards,

Vicki Fletcher
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boulder, Colorado
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 28, 2014

Love this hotel, and what a terrific staff! We were tired and hungry when we arrived at the halfway point on our drive from Colorado to Chicago, and hoping not to have to drive anywhere for a good dinner. Imagine our surprise when the desk person suggested we ride their shuttle to the lovely restaurant we remembered from previous visits to Omaha, and offered to pick us up when we were done. Seems like the Hampton teams really do go out of their way to deliver the best possible experience to guests. We also had a very nice room, comfortable bed, and a thoroughly relaxing respite between long drives. Thanks, everyone - we will be back anytime we're in the area!

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vicki F, Front Office Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review, February 7, 2014
Thank you for your recent stay at Hampton Inn and Suites Omaha Downtown. We appreciate you taking the time to review your stay with us. Guest feedback is our most valuable tool for ensuring we provide an amazing stay experience. We are pleased that you enjoyed your stay with us and appreciate your positive comments on our team. We hope to welcome you back to our hotel again soon!

Best regards,

Vicki Fletcher
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha, United States
1 review
5 of 5 stars Reviewed January 23, 2014

The staff was so polite and helpful! This hotel is close to so many great restaurants and bars. The hotel shuttle was such a nice benefit that we utilized to avoid having to find parking downtown. I would definitely recommend this hotel to others!

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lsaronomaha, Front Office Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review, January 24, 2014
Greetings! Thank you for taking the time to review your stay at Hampton Inn and Suites Omaha Downtown. Guest feedback is our most valuable tool for ensuring we provide an amazing stay experience. We are pleased that you enjoyed your stay with us. Thank you for the great feedback on our hotel staff and the shuttle service!

We look forward to seeing you again soon.

Best Regards,
Linda Saron
Regional General Manager
Hampton Inn and Suites Omaha Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Omaha - Downtown

Address: 1212 Cuming St, Omaha, NE 68102
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Omaha
#3 Family Hotel in Omaha
#6 Romantic Hotel in Omaha
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Omaha - Downtown 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
Whether you're traveling for business or that well-deserved vacation, you'll want a hotel in Omaha that offers modern conveniences and stellar service. You've come to the right place: Hampton Inn & Suites Omaha Downtown. We're conveniently located near Century Link Convention Center, Creighton University, University of Nebraska Medical Center, TD Ameritrade Park, ConAgra Foods, Union Pacific, Gallup and the historic Old Market area. Whatever your pleasure you'll find it all just minutes from our comfortable hotel. ... more   less 
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Also Known As:
Hampton Inn And Suites Omaha - Downtown
Hampton Inn & Suites Omaha - Downtown Hotel Omaha
Hampton Inn Omaha
Omaha Hampton Inn

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