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“Everything was first class!!” 5 of 5 stars
Review of Hampton Inn & Suites Omaha - Downtown

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Hampton Inn & Suites Omaha - Downtown
2.5 of 5 Hotel   |   1212 Cuming St, Omaha, NE 68102   |  
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Ranked #3 of 73 Hotels in Omaha
North Platte, Nebraska, United States
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Everything was first class!!”
5 of 5 stars Reviewed May 7, 2013

We recently spent two days in Omaha to watch baseball.This motel was conveniently close to everything we wanted to do.The room was super-clean, nicely decorated, and I would definately stay here again!! The staff went out of their way to make sure our stay was pleasant. They have a free shuttle, free parking,and a great breakfast buffet!!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew G, Front Office Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review, May 11, 2013
Greetings! Thank you for taking the time to review your recent stay at Hampton Inn and Suites Omaha Downtown!

I love how you stated "Everything was firstclass!", as our time strives to provide exceptional service to our guest. Thank you for your great comments about our shuttle, parking, breakfast, clean rooms and great staff.

We hope to see you again soon!

Best Regards,
Your Friends and Hampton Inn and Suites Omaha Downtown
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388 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
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English first
Connecticut
Top Contributor
66 reviews 66 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed May 3, 2013

We recently spent two days in Omaha as part of a family visit to the Midwest. We booked a room at the Hampton Inn & Suites Downtown.

We were very pleased with the property and our room. Everything was super-clean, nicely decorated and overall we would definitely stay here again.

The staff went out of their way to be helpful and they were gracious and pleasant.

The breakfast buffet was great with good coffee and plentiful offerings.

Though parking was free, the lot was small and the second night of our stay it was completely full due to a sporting event nearby and a large group staying at the hotel. But the staff graciously found us a spot and it did not end up being a problem.

Overall, great property, well-located and a perfect stay.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew G, Front Office Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review, May 11, 2013
Thank you so much for taking your type to write a review for us! We appreciate your feed back about our hotel! I will share this review about the postive experience you had with us, with our team.

I am glad that our team was able to quickly find you parking when our lot became full. We do provide additional parking at our sister property in which our guest may also park in.


We look forward to seeing you back again soon!

Warm Regards,

Your Friends and Hampton Inn and Suites Omaha Downtown
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Farragut, iowa, USA
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 28, 2013 via mobile

We were in town for a family wedding. The check-in was fast. The service was very friendly. The hallways and rooms were cleaned to perfection. The room set-up was surprizingly different but very nice. The pool is a little small but no biggie. The shuttle was great! Stay here or next door. You will not be dissappointed!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew G, Front Office Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review, May 10, 2013
Thank you for taking the time to review your stay at Hampton Inn and Suites Omaha Downtown! We truly value your feedback! Thank you for your positive comments on friendly guest service, guest rooms, and of course clean hotel.

Again, thank you for your review of our hotel. We look forward to having you stay with us again the next time you are in Omaha.

Warm Regards,

Matthew Gordon
Front Office Manager
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Phoenix, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 25, 2013

I stayed at the Hampton Inn on Cumming Street in Omaha recently. I had a very warm and friendly greeting from the staff. The check-in process was efficient and friendly. The room, as always was very clean and comfortable. There was nothing out of place, it was as near to immpecable as possible. I find that this hotel is very consistent on service and cleanliness, as I have stayed here numerous times.

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew G, Front Office Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review, April 26, 2013
Thank you for taking the time to review your stay at Hampton Inn and Suites Omaha Downtown! We truly value your feedback! Thank you for your positive comments on friendly guest service, guest rooms, and of course our consistently clean hotel.

Again, thank you for your review of our hotel. We look forward to having you stay with us again the next time you are in Omaha.

Warm Regards,

Matthew Gordon
Front Office Manager
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Stilwell, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 24, 2013

This hotel is very clean from the moment you walk in the front door! The staff is helpful and friendly. Breakfast was varied and delicious! Comfortable beds, too! Great location to visit Creighton University and much of Omaha!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew G, Front Office Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review, April 26, 2013
Greetings! Thank you for taking the time to review your recent stay at Hampton Inn and Suites Omaha Downtown!

We are pleased to hear you finally found our hotel after trying out others in the Downtown Omaha area! Thank you for the great comments regarding cleanliness, friendly guest service, and breakfast!

Not only at we a great location near Creighton and the downtown area, we also provide complimentry shuttle service to Creighton and the Old Market everyday.

We hope to see you again soon!

Best Regards,
Your Friends and Hampton Inn and Suites Omaha Downtown
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Storm Lake, IA
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2013

My husband and I stayed here for a concert/romantic weekend. We checked in in the afternoon and not only was it beautiful but it seemed so quiet. We felt like we'd stepped into a posh hotel! The corridors seemed wider than most and the elevator waiting areas on the floors were spacious. The common room / breakfast area was beautiful with a fireplace, comfortable couches, eating area had soft chairs and cushy benches. Coffee pots were always on as well as an assortment of tea bags and hot choc mixes. And their coffee was actually GREAT! Best hotel coffee I've had.

But then...they came in masses! Some sort of little league tournament was in the area. I cringed to myself thinking that we may not have such a restful night sleep! Boy was I WRONG! The rooms are well sound proofed! We heard nothing! Beds were comfortable, and they not only clean the sheets after every stay...they clean the comforters/duvets as well! It was spotless in our room! (And I am SUPER SUPER picky!)

There was a hot breakfast buffet. Waffles, cheese omelets, sausage, biscuits and gravy, cereal, pastries, yogurt, hard boiled eggs. juice, coffee, etc.

Now here's where it gets even more exceptional. This hotel offers free shuttle rides within a 5 mile radius and to the airport. In Omaha, this encompasses the CenturyLink Center, Omaha Civic Auditorium, many of the Playhouses and oh yes...the Old Market! If you've ever tried to park in the Old Market on a weekend you know how frustrating that can be! Just leave your car at the hotel and take the shuttle! They give you a number to call when you're ready to be picked up again.

This is now my favorite hotel in the Omaha downtown area! You will not be sorry if you book a room here!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew G, Front Office Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review, April 26, 2013
Thank you so much for taking the time to write a review for us! We appreciate your positive comments and are very excited to hear that this will be your hotel of choice for future visits to Omaha.

We strive to WOW each and every guest with our cleanliness level, Exceptional customer service, and outstanding accommodations. I will share this review with my team, to show them how there hard work is paying off by providing our guest with expectional experiences during there stay.

We look forward to seeing you back again soon!

Warm Regards,

Your Friends and Hampton Inn and Suites Omaha Downtown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Dodge, Iowa
Senior Contributor
45 reviews 45 reviews
26 hotel reviews
Reviews in 28 cities Reviews in 28 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 15, 2013

We stayed for the weekend to assist our son-in-law with his annual baseball clinic at Creighton Field. This location is perfect for Omaha. Right next to the ball park, about 12 blocks from Creighton and close to 480 witch can get you anywhere in town. The lobby is quite expansive with a lot of public seating. We also hosted a birthday party for an 8 year old. We were able to use the breakfast area for pizza and party. Staff was very friendly and helpful. Pool area is large enough and well maintained. The hallways are well lit and very wide. The elevators open into a large public area on each floor, not into a small area off the hall. The room was just about the right size. As usual with Hampton the bathroom was large and it's own room, not spilling out into the room entry. Breakfast was OK, but seemed to not have as many selections as I would have expected. Parking is on premises. Our room on the 4th floor seemed very quiet. All in all, a very pleasant stay. No surprises, reasonably priced, great location and would book again.

Room Tip: If you want to make your room feel larger, book one near the elevator and take advantage of the larg...
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew G, Front Office Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review, April 22, 2013
Thank you so much for taking the time to write a review for us! We appreciate your positive comments and are very excited to hear that this will be your hotel of choice for future visits to Omaha.

We look forward to seeing you back again soon!

Warm Regards,

Best Regards,
Your Friends and Hampton Inn and Suites Omaha Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Omaha - Downtown

Address: 1212 Cuming St, Omaha, NE 68102
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Omaha
#2 Family Hotel in Omaha
#4 Romantic Hotel in Omaha
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Omaha - Downtown 2.5*
Official Description (provided by the hotel):
Whether you're traveling for business or that well-deserved vacation, you'll want a hotel in Omaha that offers modern conveniences and stellar service. You've come to the right place: Hampton Inn & Suites Omaha Downtown. We're conveniently located near Century Link Convention Center, Creighton University, University of Nebraska Medical Center, TD Ameritrade Park, ConAgra Foods, Union Pacific, Gallup and the historic Old Market area. Whatever your pleasure you'll find it all just minutes from our comfortable hotel. ... more   less 
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Also Known As:
Hampton Inn & Suites Omaha - Downtown Hotel Omaha
Hampton Inn And Suites Omaha - Downtown
Hampton Inn Omaha
Omaha Hampton Inn

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