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“Good for families” 4 of 5 stars
Review of Homewood Suites Omaha Downtown

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Homewood Suites Omaha Downtown
3.0 of 5 Hotel   |   1314 Cuming St, Omaha, NE 68102   |  
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Zoo Package
Ranked #4 of 76 Hotels in Omaha
Certificate of Excellence 2014
Wherever the Army sends us
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Good for families”
4 of 5 stars Reviewed June 24, 2013

We stayed here one weekend during the CWS. The hotel is across the street from the stadium, and although we didn't go to the games, we enjoyed shopping and all the festivities the area had to offer.
Our room was clean and the staff was friendly. The pool area was great.
And, although we had a pleasant time, I don't know if I would stay there again during the CWS. There was a group of rowdy Little League teams that seemed to be everywhere with little to no adult supervision.
The location is great, though. Just about a mile up the road are many restaurants, and the zoo is about a 15 minute drive, if that.
Our king sized suite had a separate bedroom with a pull out sofa for the kids. Fridge, dishwasher, stovetop, eating area, etc all made it a family friendly stay.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lsaronomaha, General Manager at Homewood Suites Omaha Downtown, responded to this review, August 4, 2013
Greetings! Thank you for your stay at Homewood Suites Omaha Downtown and taking the time to complete a review.

We are pleased to hear you had an enjoyable stay at Homewood Suites and that you found our hotel to be a great location for families. We are a hidden treasure with many great added amenities for families. We appreciate you recognizing that! :)

We hope to see you for next year's College World Series.

Sincerely,
Linda Saron
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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360 reviews from our community

Traveler rating
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    4
    3
See reviews for
129
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Denver, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 24, 2013

This hotel really understands customer service. The rooms are clean and comfy and I was made to feel welcome in the hotel from my first interaction to my last. The staff id friendly accommodating and really make a stay enjoyable.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lsaronomaha, General Manager at Homewood Suites Omaha Downtown, responded to this review, August 4, 2013
Greetings! Thank you for your recent stay at Homewood Suites Omaha Downtown. We appreciate your positive comments regarding our level of customer service! We appreciate the opportunity to serve you.

We hope to see you back again soon.

Your Friends at Homewood Suites Omaha Downtown
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 23, 2013

We stayed here for the CWS as well. The location could not have been better! The customer service (by the entire staff) was fantastic! We used the complimentary shuttle service several times and were delivered to our destinations by very friendly, helpful drivers. On the morning that we checked out (at 4:30 am) the front desk attendant had fresh coffee and breakfast items ready for us! I have not experienced better customer service at any hotel I've stayed in! We will definitely stay here again when we come back to Omaha! Go Dawgs!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lsaronomaha, General Manager at Homewood Suites Omaha Downtown, responded to this review, August 4, 2013
Wow! Thank you for your great review of Homewood Suites Omaha Downtown! Our staff will be exstatic that you experienced a service level at our hotel that is better than ANY other hotel you've been to! We really appreciate your comments and look forward to seeing you again for College World Series 2014!

Your Friends at Homewood Suites Omaha Downtown
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Baton Rouge, Louisiana
Top Contributor
65 reviews 65 reviews
23 hotel reviews
Reviews in 33 cities Reviews in 33 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 22, 2013

We stayed a week for the College World Series and could not have chosen a better place. It is literally a stone's throw from the front steps of the stadium. The entire staff was extremely friendly and met our every need. It was a busy week for them with the CWS and little league teams in the hotel, but they managed the volume of people well. Nice work-out facilities. Pool is indoor, which I assume is typical in Omaha. Water, popcorn, and peanuts available for guests. Quiet rooms and room temps are easily controlled. Shower heads were average (my personal pet peeve at hotels). The hotel is a little removed from restaurants, but the area near the stadium is growing. With a few teams from the south playing in the CWS, I would have preferred a change to grits at breakfast, instead of daily oatmeal. Evening meal quality was average - but this is expected. Overall - a fantastic stay and hope to stay here for future CWS events.

Room Tip: Second floor rooms have quick and easy access to dining area on bottom floor. Side and rear doors a...
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  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lsaronomaha, General Manager at Homewood Suites Omaha Downtown, responded to this review, August 4, 2013
Greetings! Thank you for your recent stay at Homewood Suites Omaha Downtown! We appreciate your honest feedback. Guest feedback is our best source of construction criticism and helps us ensure we're exceeding our guests expectations each and every stay!

Thank you for your many positive comments regarding your stay with us! We are pleased to know that you enjoyed your experience with us! Your comments on having grits at breakfast has been noted! We will be all over that for CWS 2014...cause we expect many southern teams back in Omaha.

Thanks again!

Linda Saron
General Manager
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A TripAdvisor Member
5 of 5 stars Reviewed June 17, 2013

Great hotel in a nice area close to tha town center. The parking lot was close to the hotelentrance, Rooms are clean, statt is nice and helpfull. I stayed only one night during a full week in Omaha. I was reccomended another hotel for a conference, found this on my way home. Looked nice was nice.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lsaronomaha, General Manager at Homewood Suites Omaha Downtown, responded to this review, August 4, 2013
Greetings! Thank you for your recent stay at Homewood Suites Omaha Downtown! We are pleased that you have taken the time to write a review of your stay with us! Feedback from guests is our most valuable tool in ensuring we are exceeding our guests expectations each and every stay!

We are pleased to hear you had a pleasant stay while traveling on business. We hope to have the opportunity to serve you again.

Sincerely,
Linda Saron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orchard Park NY
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 17, 2013

Perfect location to attend College World Series, which is across the street. We stayed first in room 821, top floor, farthest from elevators, and then 411, directly across from ice/vending. 821 offers quiet at the end of the hall if you don't mind a walk from the elevator, nice view of TD Ameritrade Stadium. 821 has a king and sleeper sofa, which could accommodate a family of 4, with no privacy between sleeper sofa and bed, but it's a spacious single room with a single TV. 411 is closer to the elevator, a little more noise as the ice/vending is right outside the door, also view of the stadium, but the sleeper sofa is in a separate room from the king bed and it has a TV in both the bedroom and the sleeper sofa room. Both rooms have kitchens with full fridge and they offer free van service wherever you would like to go, including the grocery store. Staff is outstanding, helpful, friendly and well trained -- must be good management. The only reason I gave it a 4 instead of a 5 was cleanliness of the lobby and common areas -- a minor quibble as I'm sure it's a challenge to keep up with all the baseball fans. Free breakfast was very good. Sausage gravy and biscuits one day, eggs and sausage the next, make-your-own waffles, cereal, fresh fruit, yogurt, oatmeal with different toppings, pop tarts, fresh juice, coffee available all day. A few other nice touches -- complimentary cold water, popcorn and peanuts in the lobby; complimentary water in your fridge; a small grocery store by the front desk that sold beer, wine, and many other things; complimentary newspapers. The indoor pool and hot tub are small, but would be perfect for younger kids. Fitness center is very adequate with not only treadmills and bikes, but also free weights. There is a grilling area off the pool area that has two Weber grills. If you're traveling with family on a budget, the high price of the room could prove to be well worth it for the value you receive in the extras. Free internet throughout, and a nice little business center. Nice sitting area off the lobby and on-site ATM.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KC
Top Contributor
52 reviews 52 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 14, 2013

We stayed in a handicap room for those "hard of hearing" as my spouse is hearing impaired.
We had a corner room, with hardwood floors. it was very spacious (big enough for wheelchairs of course) with an over-sized bathroom.
Not a big pool, goes to 5 feet deep.
Hot breakfast was very good. It was served buffet style. We were offered scrambled eggs with cheese, crispy bacon, boiled eggs, cereal, potatoes, bagels, waffles, oatmeal, even pop tarts etc.

If you are going to the College World Series, you will be diagonal from the northwest gate of the Ameritrade ball park. Hardly any way to be closer unless you stay at the Hampton Inn next door.

Room Tip: Rooms for hearing impaired have flashing doorbells that sound like fire alarms.
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lsaronomaha, General Manager at Homewood Suites Omaha Downtown, responded to this review, August 4, 2013
Greetings! Thank you for your recent stay at Homewood Suites Omaha Downtown! We are pleased that you have taken the time to write a review of your stay with us! Feedback from guests is our most valuable tool in ensuring we are exceeding our guests expectations each and every stay!

We are pleased to hear you had a pleasant stay overall and appreciate your positive comments regarding the quality of your room and of our breakfast offerings.

Thank you again for taking the time to review your stay at Homewood Suites Omaha Downtown. We hope to see you again soon.

Sincerely,
Linda Saron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Omaha Downtown

Address: 1314 Cuming St, Omaha, NE 68102
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Omaha
#1 Business Hotel in Omaha
#3 Romantic Hotel in Omaha
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Omaha Downtown 3*
Number of rooms: 123
Official Description (provided by the hotel):
At the Homewood Suites by Hilton Omaha Downtown, you'll enjoy easy access to all the sights of Downtown Omaha. Whether you're on an extended stay or a weekend break, you'll revel in our hotel's close proximity to the Qwest Convention Center and the Old Market Area. ... more   less 
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Also Known As:
Homewood Suites Omaha Downtown Hotel Omaha
Omaha Homewood Suites

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