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“good” 4 of 5 stars
Review of Comfort Inn & Suites

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Comfort Inn & Suites
3.0 of 5 Hotel   |   7007 Grover Street, Omaha, NE 68106   |  
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Ranked #39 of 73 hotels in Omaha
Waynesville Ga
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“good”
4 of 5 stars Reviewed September 3, 2013

Everything was great except the swimming pool, it was freezing. I would go to the desk and continue to complain but they said the pool was at the right temp so I kept complaing till finally they empty the pool and found out something was broken, they filled it back up and that was it, No sorry there is something wrong. But otherwise it was good.

Room Tip: Good for pet friendly and breakfast
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  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Comfort Inn & Suites, responded to this review, September 16, 2013
Dear CindyWaynesvilleGa,
Thank you for telling us about your stay with us. We appreciate your feedback. We are very sorry about the pool problem. We are sorry that you were inconvenienced. We have passed this feedback on to our staff. We value all guest feedback. It allows us to make the changes to the hotel to make it better. We hope that you and your family will consider us again in the future.

Sincerely,
Comfort Inn & Suites Omaha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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92 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
St. Louis, MO
Top Contributor
173 reviews 173 reviews
160 hotel reviews
Reviews in 116 cities Reviews in 116 cities
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed September 3, 2013

Great location, huge hotel, great breakfast, nice rooms, and friendly services. This is the largest Comfort Inn I have ever stayed at. The restaurant was closed for the Labor Day holiday, but the included breakfast was great! *Real* eggs and sausage, waffles, yogurt and lots of offerings. Much more extended than a continental breakfast. I would recommend staying here.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Comfort Inn & Suites, responded to this review, September 9, 2013
Dear td397,

Thank you for telling us about your stay with us. We value all guest feedback. It allows us to make changes to the hotel to make it better for you, and future guests. We hope you enjoyed your time in Omaha. Thank you for your time. We hope that you will consider us again in the future.

Sincerely,
Comfort inn & Suites Omaha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elgin
Top Contributor
85 reviews 85 reviews
28 hotel reviews
Reviews in 32 cities Reviews in 32 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 1, 2013 via mobile

Arrived in the wee hours of the morning with kids, baby and dogs. The desk clerk looked at our bedraggled lot and just handed me our keys. She had wondered if we would arrive. She told us when breakfast started, but that we would provably sleep thru it. Beds comfortable, shower strong, good breakfast. Overall a pleasant stay, though brief in time.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Comfort Inn & Suites, responded to this review, September 16, 2013
Dear jhd1966,

Thank you for telling us about your stay with us. We are so glad that we could accommodate you and your family. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you for your time. We hope that you will consider us again in the future.

Sincerely,
Comfort Inn & Suites Omaha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
No. CA
Top Contributor
75 reviews 75 reviews
35 hotel reviews
Reviews in 39 cities Reviews in 39 cities
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed August 26, 2013

I spent one night here for an event in the area. Check-in was great. Staff seemed friendly and ready to offer suggestions since I was unfamiliar to the area. The room was clean and comfortable. The hotel's complimentary breakfast is good - hot/cold foods & variety. This should have been a 4-star review. I rarely have big complaints about such places. However, there was so much noise on my floor that hotel security had to come up. And the noise didn't end after that. I no longer remember when it all quieted down, but it ruined my night's sleep. I hope others have a better experience, but I won't risk another stay there if I'm ever in the area.

  • Stayed August 2013, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Comfort Inn & Suites, responded to this review, September 16, 2013
Dear 101travlerNo_CA,

Thank you for telling us about your stay with us. Thank you for all of your comments and concerns. We appreciate your feedback about the noise in the hotel. We are sorry that you were inconvenienced. We have passed this feedback on to our staff. We use guest feedback to make changes to the hotel to make it better. Thank you for your time. We hope that you will consider us again in the future.

Sincerely,
Comfort Inn & Suites Omaha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Bloomfield, Michigan
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 5, 2013

This was my first visit to Omaha, Neb, so I didn't really know what to expect. The check in went very well. Great Customer Service !!! The room was good with the exception of the carpet. Everything else look like it had been updated, but the carpet had had it. I don't know if newer carpet is in other rooms. Hopefully it will be changed soon. Beds were comfortable and nice sheets. Breakfast was typical of other hotels with a breakfast bar. I enjoyed my stay, although I did hear a couple of complaints about the noise level in the bar on the main level.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Comfort Inn & Suites, responded to this review, August 18, 2013
Dear MissDee17,

Thank you for telling us about your stay with us. We really appreciate your comments and concerns. We strive as a hotel to provide a great place to stay. We hope that you enjoyed your first trip to Omaha. Thank you for staying with us. We hope that you will consider us again in the future.

Sincerely,
Comfort Inn & Suites Omaha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
1 review
3 of 5 stars Reviewed August 5, 2013

I have stayed at this hotel several times during the last three years, including the Berkshire Stockholders Meeting weekend every May. This is a bit late, but in May 2013, we had a room over the east side (bar) of the hotel on the the 7th or 8th floor and the noise VIBRATED the building until about 2 a.m. After the bar closed it sounded as if there was a drunken brawl outside the patio of the bar. Upon checkout the following Monday, we were told that they usually don't rent rooms over the bar on weekends. I had made the reservation nearly a whole year in advance..... Well, glory be, the Berkshire weekend is probably the busiest of the year in Omaha. Kick the music out for a couple nights and rent the whole place. It's called maximizing your revenue. I am seriously considering NOT staying there this coming May and perhaps never again. I also use the hotel when traveling to Colorado on I-80 as the location is ideal. Perhaps hotel management will read this and provide some comment about the bar noise migrating nearly to the top of the building. Otherwise, I'll find someplace else to stay in Omaha. Thank you.

Room Tip: Ask for a room on the west wing......at least Friday and Saturday nights... I do not know if they ha...
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Comfort Inn & Suites, responded to this review, August 18, 2013
Dear JL,

Thank you for your feedback about your stay. We appreciate all of your comments. Thank you for your feedback about the noise from the bar area. We are very sorry if this inconvenienced you. We will pass this on to our staff. We value all guest feedback. It allows us to make the necessary changes to the hotel to make it better. Thank you so much for your time. We hope that you will consider us again in the future.

Sincerely,
Comfort Inn & Suites Omaha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed August 1, 2013

This hotel was perfect for our family with four children. They have a nice, large family suite with a kitchen table, fridge, microwave, two bathrooms, three twin beds and a king bed in a separate room within the suite. The pool heater was not working during our stay but the pool is a good size. There was a restaurant on site with reasonable prices. My children enjoyed their stay so much they didn't want to leave. We will stay here next time we come to Omaha.

Room Tip: Unique family room for our large family with lots of space for the kids to stretch out.
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Comfort Inn & Suites, responded to this review, August 18, 2013
Dear Adventur0us_Family,

Thank you for telling us about your stay with us. We are so glad that you and your family stayed with us. We are glad that we could accommodate you. We are so glad that you enjoyed your family suite. We will pass his feedback on to our staff. They always appreciate hearing about their service. Thank you for your time. We hope that you will consider us again in the future.

Sincerely,
Comfort Inn & Suites Omaha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Comfort Inn & Suites

Address: 7007 Grover Street, Omaha, NE 68106
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #39 of 73 hotels in Omaha
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Inn & Suites 3*
Reservation Options:
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Omaha
Omaha Comfort Inn
Comfort Inn Omaha

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