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“Weekend Getaway” 5 of 5 stars
Review of Hilton Garden Inn West Omaha

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Hilton Garden Inn West Omaha
3.0 of 5 Hotel   |   17879 Chicago St, Omaha, NE 68118   |  
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Ranked #14 of 74 Hotels in Omaha
Waterloo, United States
1 review
4 helpful votes 4 helpful votes
“Weekend Getaway”
5 of 5 stars Reviewed September 30, 2013

With a last minute need for our anniversary I was able to get a room with a hot tub. They had to do a little finagling and we got a room with a roll in shower, but overall with the surrounding theather and comedy club we had a great time.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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200 reviews from our community

Traveler rating
    98
    65
    24
    12
    1
See reviews for
50
36
16
87
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
London, UK
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 29, 2013

As expected. No frills hotel that does the basics well.
Staff were helpful and always friendly.

Bar closes very early at 10.00pm
Free wifi.

If you don't fancy (or want a change from) the hotel restaurant, it's only five minutes walk from Village Pointe shopping centre - which provides good range of eateries.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 28, 2013

The Hilton Garden lived up to all of y expectations for the brand. The staff were very friendly and went out of their way to help me when I needed to do some laundry and the washing machine was temporarily out of order. They called my room as soon as the machine was up and running.

The hotel is located just below Center Pointe mall with lots of options for food.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Top Contributor
156 reviews 156 reviews
120 hotel reviews
Reviews in 86 cities Reviews in 86 cities
203 helpful votes 203 helpful votes
4 of 5 stars Reviewed September 28, 2013

I stayed at the Hilton Garden Inn for an overnight short business trip. It was one of those hectic schedules where the room is only a place to sleep and change clothes, so my observations are limited, but it was a good stay and I’d use it again.

I had requested a room with a King Bed; the only one available when I checked in was an Accessible Room; the woman at the reception desk asked me if that would be OK. No problem at all. This was one of those trips where I got a room that was probably too good for my purposes: it had a very spacious living room with a separate TV, mini-kitchen facilities and the bathtub was an oversized version with water jets. Too bad I didn’t have a chance to enjoy it! I had arrived at 11 AM and was checked in right away; I really appreciated that since it gave me time for a swim before the meetings started. The outdoor pool was closed for the season; the indoor pool was the usual smallish version you get in a Garden Inn, but clean and OK for swimming laps. No chance to check out the gym or the Wi-Fi.

One complaint: my room was too cold. I checked the heating/AC unit and the buttons to control them were gone! Vandalism or just a change to control the temperatures centrally? I don't know but was grateful the blankets were warm. The unit was also pretty noisy when it operated. I woke u briefly when it turned on in the middle of the night.

Service at breakfast was a little slow; I got there at a busy time and there were only 2 women serving, which may not have helped. Buffet was very reasonable ($4.23 including taxes) but not sumptuous: a couple of trays of scrambled eggs, one with onions and other ingredients, one plain, the usual fresh fruit and breads, and oatmeal. There are no restaurants within walking distance but plenty nearby if you have a car; it’s also convenient to a large shopping mall.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FARGO
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 24, 2013 via mobile

I am currently staying at the Hilton Garden Inn.
The rooms are clean and the amenities up to date.
The room has a Keurig coffee maker, microwave, small refrigerator, and TV.
Beds are comfortable and the place is what you would expect for this price in this chain of hotels.

Stayed September 2013, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Top Contributor
64 reviews 64 reviews
25 hotel reviews
Reviews in 35 cities Reviews in 35 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 19, 2013

My idea of a near perfect mid priced hotel. My room was lovely, clean and very nicely decorated. The hotel has a small restaurant with a limited menu, but the few things I sampled were quite good. Staff and amenities first class!

Room Tip: Try the spinach artichoke dip!
See more room tips
  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRAND ISLAND, NE, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 18, 2013

Everything here was great, except that we got a walk in shower in our bathroom and you couldn't access the water control from outside of the shower, so you had to stand in the cold water until it warmed up. I will just ask for a tub bathroom next time.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn West Omaha

Address: 17879 Chicago St, Omaha, NE 68118
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Omaha
#10 Business Hotel in Omaha
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn West Omaha 3*
Number of rooms: 118
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Also Known As:
Hilton Garden Inn West Omaha Hotel Omaha
Hilton Garden Inn Omaha
Hilton Omaha
Omaha Hilton

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