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“Great Place” 5 of 5 stars
Review of Residence Inn Omaha Downtown/Old Market Area

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Residence Inn Omaha Downtown/Old Market Area
3.0 of 5 Hotel   |   106 South 15th Street, Omaha, NE 68102   |  
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Ranked #4 of 74 Hotels in Omaha
Saint Louis, Missouri, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“Great Place”
5 of 5 stars Reviewed 1 week ago NEW

Glory at the front desk never hesitated to make sure my reservations were right everytime. And i never pack lotion when i travel, no problem she had me covered every morning. Highly recommend this property to anyone visiting Old Market area of Omaha

  • Stayed December 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyle H, General Manager at Residence Inn Omaha Downtown/Old Market Area, responded to this review, 4 days ago
Dear Chad J...thank you for your review on TripAdvisor.com! And thank you for your kind words regarding Glory. I'm sure you know by now that she doesn't let anyone out into the cold with dry hands! Come back soon, Glory will have the lotion waiting. Happy Holidays!
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155 reviews from our community

Traveler rating
    111
    32
    11
    1
    0
See reviews for
23
29
7
67
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Sacramento, California
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We traveled here because of a work training and since it was for several weeks I took our 3 Labradors and my spouse. Thankfully there are many nice parks and paths to walk. We needed house keeping at least two times a week to keep the pet fur at a minimum. The one housekeeper who came to clean more regularly I don't remember her name but Amelia, Ysenia and Robin were always friendly and we saw them more often. It was cold and rained but the valets were all wonderful. Trey and Ivan were always holding doors open and greeting us. They've got plenty of bilingual staff (Spanish/English) and that's nice to hear if you come from a family and place that has a mix of languages spoken. Juana in the kitchen staff always greeted us for breakfast with better than decent food and drink. We'll be returning for work training again soon and I'm sure that the service and hospitality will be consistently good.

  • Stayed October 2014, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyle H, General Manager at Residence Inn Omaha Downtown/Old Market Area, responded to this review, 1 week ago
Dear Nia...how delightful to see your name attached to a TripAdvisor review! It's been awhile and we hope you're adjusting well to the new scenery. Thank you so much for your review, and I'm so happy you enjoyed your experience. Hopefully your travels will bring you and the dogs our way soon! Happy Holidays!
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Texas City, Texas
Top Contributor
108 reviews 108 reviews
99 hotel reviews
Reviews in 83 cities Reviews in 83 cities
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for a few nights on business in December. This hotel is maybe 10 minutes from the airport and located downtown. The hotel is in the old Federal Building, and many of the original architectural features have been retained. The hotel has lots of the original marble in public lobby areas. Guest rooms have high ceilings and are thoughtfully designed. My room seemed a bit trendy. The bed was very comfortable.The work desk area was nice. Valet parking was $15/day, but this is a DOWNTOWN hotel and parking lots are few. I paid $24/night for self parking the week before in an Anaheim hotel, so I was pleased to pay the $15 asked to let someone park my car for me....and bring it back when I needed it. The hotel was in good shape. The staff were very helpful at reception and in the breakfast area.This hotel is a gem,

Room Tip: Ask for a high floor to get a better view of the city.
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  • Stayed December 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyle H, General Manager at Residence Inn Omaha Downtown/Old Market Area, responded to this review, 1 week ago
Dear Bahnreise...thank you so much for your review of our hotel on TripAdvisor.com. We love when our guests are so happy with their experience that they will tell others about it! Actually, that's the exact way we operate at Residence Inn! Thank you so much, and we hope to see you again soon! Happy Holidays -
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Saint Louis, Missouri
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

was a guest at this property for the most part of 10 weeks from October to December. Staff displayed nothing less than outstanding service and tremendous professionalism. I dont remember all of their names but Sophie, Ashley, Cathy, Roberta, July, went above and beyond to make my stay enjoyable.

Room Tip: the one bedroom suites are pretty nice
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  • Stayed December 2014, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyle H, General Manager at Residence Inn Omaha Downtown/Old Market Area, responded to this review, 1 week ago
Dear Chatories...thank you so much for the review! We loved having you here and even though you're done with training, we hope to see you again in the near future! Happy Holidays, and thank you for the 10-weeks of fun!
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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Residence Inn for about 10 weeks during my stay at Omaha and they made me feel at home. The staff: Sophie, Ashley, Cathy, Maribel, July, Caleb, Ivan, Jake, Jimmie, Kyle, Brad, Aaron, Roberta, and Glory. They will go out of their way to make sure that you are more than satisfied with your stay. The rooms are beautiful. There is no competition for this place, it is an old federal building that has been converted. Very close to the Old Market with everything walking distance.

Room Tip: All the rooms are nice. They are like mini condo's with a full size kitchens, a seating and sle...
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  • Stayed December 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyle H, General Manager at Residence Inn Omaha Downtown/Old Market Area, responded to this review, 1 week ago
Dear Castro J...thank you so much for the review on TripAdvisor.com! Comments like yours mean the world to us, and we are so delighted you were pleased with your experience. Now, we know your travels are going to bring you back, and we certainly hope you'll choose us next time you're in town! Happy Holidays!
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Kansas City, Missouri
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I love hotels with character. This is in the old Federal Building -huge rooms-newly updated. Everything about this spot is top notch!

It is a downtown spot-so great location. The only negative is the parking. $15 valet per night. Shuttle will take you wherever you need to downtown-most places are within walking distance...when it's warm!!

Stayed December 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyle H, General Manager at Residence Inn Omaha Downtown/Old Market Area, responded to this review, 1 week ago
Dear Jeff C...thank you so much for your review on TripAdvisor.com! We certainly appreciate the kind words. Yes, valet parking can be quite difficult. Keep your eyes peeled for specials on our website where you can get valet included in the price! Quite honestly, parking in downtown Omaha can be quite tricky, which is why we try to take it off your hands! Hopefully you'll come back soon! All the Best -
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A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

From a guy who stays at hotels nearly every week of the year Sophie, July, Ivan, Ashlee, Caleb, and Aaron have hit the customer service nail on the head. The crew here will go out of their way to make this hotel a home away from home. The rooms are pristine and unique. They've remodeled a historic building to make a wonderfully unique addition to downtown Omaha. I've stayed at many other hotels in the area but now that I've found a "home" I see no reason to stay anywhere else.

Stayed December 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyle H, General Manager at Residence Inn Omaha Downtown/Old Market Area, responded to this review, 1 week ago
Thank you so much for the kind words regarding our staff at the Residence Inn! We love when our desire to serve is mentioned by our guests, and we sincerely hope to see you in the future! All the Best -
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Omaha Downtown/Old Market Area

Address: 106 South 15th Street, Omaha, NE 68102
Location: United States > Nebraska > Omaha
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #4 of 74 Hotels in Omaha
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Omaha Downtown/Old Market Area 3*
Number of rooms: 152
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