We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great hotel! Great service!” 5 of 5 stars
Review of Hilton Garden Inn Omaha Downtown / Old Market Area

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Hilton Garden Inn Omaha Downtown / Old Market Area to your Saves list
Hilton Garden Inn Omaha Downtown / Old Market Area
3.0 of 5 Hotel   |   1005 Dodge St, Omaha, NE 68102   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
$20 Gas Card!
Ranked #12 of 76 Hotels in Omaha
Certificate of Excellence 2014
Philadelphia, United States
1 review
“Great hotel! Great service!”
5 of 5 stars Reviewed 4 days ago NEW

Great people make the hotel great... I had an excellent stay! The shuttle service was excellent and fast. The staff were all friendly and very helpful. In a prime location.. I would definitely stay here again.

  • Stayed April 2015, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer L, Guest Relations Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review, 2 days ago
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. I will be sure to inform all the staff of your great feedback! We do appreciate it!

We look forward to welcoming you back to our hotel in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

515 reviews from our community

Traveler rating
    304
    150
    40
    12
    9
See reviews for
113
133
32
174
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My family of four and my sister's family of four went to Omaha for the first time last week. I am a Hilton Honors member and an avid Trip Advisor researcher. After reading reviews on this hotel and it's location, I booked this hotel with the bed and breakfast package. The hotel offered free shuttle service within a 3 mile radius, so we didn't need to rent a car or pay for parking. All three shuttle drivers were great! Hilton Garden hotels have made-to-order breakfast in addition to regular continental fare. Overall I have to say the entire hotel staff were extremely friendly and accommodating. On the day we arrived, we were able to drop our luggage into one room before the official check in time so we could explore downtown. Our four teens enjoyed the unlimited complimentary hot chocolate! Our rooms were clean, nice, and well stocked. The hotel is close enough to walk around the shops and eateries at the Old Market. The next day, we scheduled the shuttle to take us to the Henry Doorly Zoo. We had a wonderful time there although it was cold and rainy and even snowed a little that evening. (I will have a separate review of the zoo). I definitely recommend this hotel and look forward to visiting it again. Thanks Hilton Garden Downtown Omaha!

Stayed April 2015, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer L, Guest Relations Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review, 1 week ago
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. I will be sure to inform all the staff of your great feedback! We do appreciate it!

We look forward to welcoming you back to our hotel in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My family really enjoyed our stay at the Omaha Hilton Garden Inn. We stayed at this hotel on our way to and from Denver. Our room was spacious and clean, the hotel staff was friendly, and our breakfast was delicious!

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer L, Guest Relations Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review, 1 week ago
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. I will be sure to inform all the staff of your great feedback! We do appreciate it!

We look forward to welcoming you back to our hotel in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

Nicely renovated rooms. Hotel clean and well maintained. Convenient parking. Helpful, efficient friendly staff. Breakfast charge but a good value. Good location near Old Market District. Large variety of restaurants in walking distance.

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer L, Guest Relations Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review, 2 weeks ago
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. I will be sure to inform all the staff of your great feedback! We do appreciate it!

We look forward to welcoming you back to our hotel in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had never been to Omaha before and wanted to stay close to parks and restaurants... this hotel fit the bill perfectly. It's across the street from Gene Leahy Mall, which is a nice walking path with cool water features. Keep walking southeast and you can walk around Conagra Lake and down to the riverfront. Lots of cool restaurants to choose from in the Old Market area, also within walking distance. After walking all afternoon, I found pineapple infused water and cookies waiting in the lobby... what a treat! The hotel offers an amazing breakfast for $11.95 but I'm not a big breakfast eater so didn't try it. You do have to pay for parking in the ramp next door. WiFi worked great for me; better than the hotel I stayed in the night before. The room had a Keurig coffee maker which made for a great cup of coffee in the morning. I would definitely stay here again.

Stayed April 2015, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer L, Guest Relations Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review, 2 weeks ago
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. I will be sure to inform all the staff of your great feedback! We do appreciate it!

We look forward to welcoming you back to our hotel in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I spent one evening at this hotel in March 2015 while on a short business trip. Overall it's a very nice hotel, located downtown close to a number of restaurants. Staff was very friendly and efficient and my room was very nicely appointed, with a comfy bed and a very nice workstation.

My only complaint was the WiFi signal, which was so weak that neither my phone nor my tablet could maintain a connection to it, and my laptop would regularly drop its connection (and speeds were glacially slow when it did manage to connect). I was in room 504 in case the hotel reads this.

Other than the WiFi, it was a very nice stay and I would definitely recommend it to others, particularly if they get their connectivity problems ironed out.

Stayed March 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer L, Guest Relations Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review, 3 weeks ago
Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay with us to your liking. I will be sure to inform all the staff of your great comments! I am sorry to hear about the internet problems you were having. We look forward to welcoming you back to our hotel in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincoln, Nebraska, United States
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

From the fruit infused ice water in the lobby to the friendly staff and comfortable room, this stay was a pleasure. When we headed out to the Old Market in the evening, we fortified ourselves with complimentary coffee and sweet treats. My favorite was the pineapple infused ice water waiting in the lobby after returning from a walk in the morning.

  • Stayed March 2015, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer L, Guest Relations Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review, 3 weeks ago
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. I will be sure to inform all the staff of your great feedback! We do appreciate it!

We look forward to welcoming you back to our hotel in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hilton Garden Inn Omaha Downtown / Old Market Area? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Omaha Downtown / Old Market Area

Address: 1005 Dodge St, Omaha, NE 68102
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Omaha
#5 Romantic Hotel in Omaha
#7 Family Hotel in Omaha
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Omaha Downtown / Old Market Area 3*
Number of rooms: 178
Official Description (provided by the hotel):
The Hilton Garden Inn Omaha Downtown/Old Market Area hotel is in the vibrant Old Market District in the heart of Downtown Omaha. Just a short walk to the CenturyLink Center Omaha and TD Ameritrade Ballpark, the hotel is in the perfect location for visitors to the city, regardless of purpose of travel! 24-hour, complimentary shuttle service is offered to Omaha's Eppley Airfield (OMA), and also provides convenience for business travelers, serving many of the city's prominent enterprises such as ConAgra Foods, Union Pacific, National Park Service, and more! Enjoy one of the city's finer dining experiences from the comfort of the hotel, too. Spencer's for Steaks & Chops is a local favorite, serving the top 2% grade of beef in the state! Winning accolades for their wine list over the past few years, you're sure to be delighted by the outstanding service and remarkable quality of product prepared especially for you. Breakfast is served in the Great American Grill daily. A cooked-to-order buffet, including freshly cut fruit and warm, baked pastries is available at an affordable price from the friendliest breakfast staff to be found in Omaha. Your satisfaction and comfort is our highest priority, and we promise to deliver the best that Midwest hospitality has to offer, guaranteed! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Travelocity, Expedia, Cheap Tickets, Priceline, Orbitz, Hotels.com, getaroom.com, Odigeo and TripOnline SA so you can book your Hilton Garden Inn Omaha Downtown / Old Market Area reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Omaha Downtown / Old Market Area Hotel Omaha
Hilton Omaha
Omaha Hilton Garden Inn

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn Omaha Downtown / Old Market Area, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.