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“Very pleasant stay” 5 of 5 stars
Review of Hilton Garden Inn Omaha Downtown / Old Market Area

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Hilton Garden Inn Omaha Downtown / Old Market Area
3.0 of 5 Hotel   |   1005 Dodge St, Omaha, NE 68102   |  
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Ranked #12 of 74 Hotels in Omaha
PHILLIPSBURG
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Very pleasant stay”
5 of 5 stars Reviewed 2 days ago NEW

The staff are exceptionally friendly and helpful. Room was quiet, bed nice, hot tub great, overall a very pleasant stay in downtown Omaha. Would recommend it. Great value! Treated with cookies, coffee, lemon or lime water at check in. Nice. Breakfast area was large enough to not feel cramped.

  • Stayed January 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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486 reviews from our community

Traveler rating
    286
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    40
    12
    9
See reviews for
106
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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  • French first
  • German first
  • Japanese first
  • Portuguese first
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English first
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Especially the service at the front desk. Would like to recognize Joann. She goes the "extra mile" to be sure all your needs are met. The rooms are very clean and always made up perfectly when I arrive. The hotel is very conveniently located to downtown and the freeway.

  • Stayed January 2015
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coon Rapids, United States
1 review
5 of 5 stars Reviewed 1 week ago

We were very pleased with the location, the amenities, the cleanliness, and the staff. It was an overall excellent stay. We were within walking distance of everywhere we wanted to go. (The Market Square, several eating places, and the Holland Performing Arts Center)

  • Stayed January 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer L, Guest Relations Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review, 4 days ago
Thank you for taking a moment to share your experience. I am happy to hear they found their stay to their liking. We look forward to welcoming them back to our hotel in the future. You Can Count On Us!
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Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

It isn't the top of the line or anything, but a really nice hotel for a night in the Old Market in Omaha. It's close to a lot of restaurants, which is great. There is a free shuttle to the airport, which was a key item for us as we had an early flight. It is just as you would expect from a Hilton Garden Inn.

  • Stayed January 2015, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer L, Guest Relations Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review, 1 week ago
Thank you for taking a moment to share your experience. I am happy to hear they found their stay to their liking. We look forward to welcoming them back to our hotel in the future. You Can Count On Us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha, United States
1 review
5 of 5 stars Reviewed 1 week ago

I've always enjoyed staying at the Hilton Garden Inn near downtown Omaha. I've always been welcomed efficiently and with a smile. My favorite part of my stay is always the breakfasts. I love the cooks and waitstaff. They make my favorite omelets or whatever I'm in the mood for, and they're quick. I'm never waiting very long. They make for a great start to my day.

  • Stayed January 2015, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer L, Guest Relations Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review, 1 week ago
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. I will be sure to inform all the staff of your great feedback! We do appreciate it!

We look forward to welcoming you back to our hotel in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
omaha, ne
Top Contributor
186 reviews 186 reviews
30 hotel reviews
Reviews in 46 cities Reviews in 46 cities
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 2 weeks ago

For getting a new make over it was kind of disappointing-I tried hard to figure out where thery spent the money!!! It was all fine -great location if you are flying out-and the bar across the street was great

  • Stayed January 2015, traveled as a couple
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer L, Guest Relations Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review, 2 weeks ago
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with stay. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. We hope you will consider staying with us in the future. You Can Count On Us. Guaranteed.
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NYC
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Everything from check in, throughout our stay, and on through check out went smooth as silk. Free shuttle service whenever, wherever we wanted to go. Everything sparkling clean, including the gym and pool. Rooms you'd expect from the Hilton Garden Inn. Great location. Friendly, helpful staff. And everyone smiling like they are happy to be there. I would certainly return in the future.

  • Stayed January 2015, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer L, Guest Relations Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review, 2 weeks ago
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. I will be sure to inform all the staff of your great feedback! We do appreciate it!

We look forward to welcoming you back to our hotel in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Omaha Downtown / Old Market Area

Address: 1005 Dodge St, Omaha, NE 68102
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Omaha
#6 Romantic Hotel in Omaha
#8 Family Hotel in Omaha
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Omaha Downtown / Old Market Area 3*
Number of rooms: 178
Official Description (provided by the hotel):
The Hilton Garden Inn Omaha Downtown/Old Market Area hotel is in the vibrant Old Market District in the heart of Downtown Omaha. Just a short walk to the CenturyLink Center Omaha and TD Ameritrade Ballpark, the hotel is in the perfect location for visitors to the city, regardless of purpose of travel! 24-hour, complimentary shuttle service is offered to Omaha's Eppley Airfield (OMA), and also provides convenience for business travelers, serving many of the city's prominent enterprises such as ConAgra Foods, Union Pacific, National Park Service, and more! Enjoy one of the city's finer dining experiences from the comfort of the hotel, too. Spencer's for Steaks & Chops is a local favorite, serving the top 2% grade of beef in the state! Winning accolades for their wine list over the past few years, you're sure to be delighted by the outstanding service and remarkable quality of product prepared especially for you. Breakfast is served in the Great American Grill daily. A cooked-to-order buffet, including freshly cut fruit and warm, baked pastries is available at an affordable price from the friendliest breakfast staff to be found in Omaha. Your satisfaction and comfort is our highest priority, and we promise to deliver the best that Midwest hospitality has to offer, guaranteed! ... more   less 
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Also Known As:
Hilton Garden Inn Omaha Downtown / Old Market Area Hotel Omaha
Hilton Omaha
Omaha Hilton Garden Inn

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