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“Excellent Home Base for a Zoo Visit” 5 of 5 stars
Review of Hilton Garden Inn Omaha Downtown / Old Market Area

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Hilton Garden Inn Omaha Downtown / Old Market Area
3.0 of 5 Hotel   |   1005 Dodge St, Omaha, NE 68102   |  
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Special Offer
Henry Doorly Zoo Package
Ranked #12 of 74 Hotels in Omaha
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
“Excellent Home Base for a Zoo Visit”
5 of 5 stars Reviewed May 27, 2014

Really nice hotel. Beds were extremely comfortable and the hotel was quiet. The staff was very friendly and accommodating, and the breakfast is a good deal if you do the add-on to your room. When we were there, they were extremely busy with a hungry college sports team staying there, but the breakfast staff was still friendly and the service was very fast. The pool and hot tub were clean and pleasant. The Old Market area is full of great restaurants and fun things to do and see within an easy walk of the hotel (my 7 year old managed it fine), and is still just minutes from the zoo. $10/night parking may seem steep, but if you have ever tried to park in the Old Market area on a Friday night, you'll appreciate not having the worry.

Would highly recommend and will probably stay here again.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer L, Guest Relations Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review, 2 weeks ago
Thank you for taking a moment to share your experience. I am happy to hear you found the your stay to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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470 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Overland Park, Kansas
Top Contributor
82 reviews 82 reviews
48 hotel reviews
Reviews in 51 cities Reviews in 51 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 25, 2014 via mobile

Nice hotel in the heart of the action in the Old Market. Walk to lots of great restaurants and watering holes in one direction or the ball park and convention center the other. We stayed on the 8th floor which probably helped minimize the ground noise. Parking was very convenient next door but $10/night seems a little steep for Omaha.

Stayed May 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer L, Guest Relations Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review, 2 weeks ago
Thank you for taking a moment to share your experience. I am happy to hear you found the your stay to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 21, 2014

The breakfast was very good and well worth the room/breakfast combination. The accommodations were good. Would stay there again if the price was right. Hotel was close to the Old Market and the River. The parking garage was next to the hotel which was very convenient.

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
loudemarchi, Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review, September 3, 2014
Thank you for taking the time to review your stay at our property. I was thrilled to hear that our hotels location met your needs. We appreciate your feedback, and hope that your will stay with us again in the near future.
Regards
Lou DeMarchi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shawnee, United States
1 review
5 of 5 stars Reviewed May 19, 2014

The Hilton Garden Inn was within walking distace to tons of restaurants and amentities. The room was a great value. The hotel offered a fitness center and pool which made for a wonderful stay. The staff was friendly and very accomdating.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer L, Guest Relations Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review, 2 weeks ago
Thank you for taking a moment to share your experience. I am happy to hear you found the your stay to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, United States
1 review
4 of 5 stars Reviewed May 19, 2014

Location is great. The hotel was easy to find and was close to amenities. I was on the third floor so street noises were a little loud, but not overwhelming. Nearby walking paths around river and arena are great. Don't miss the pedestrian bridge!

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer L, Guest Relations Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review, 2 weeks ago
Thank you for taking a moment to share your experience. I am happy to hear you found the your stay to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincoln, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 19, 2014

My wife and I sought shelter at the Hilton when a massive storm forced us to stop 45 minutes from home. We went from annoyed to cheerful based on the excellent, welcoming staff. Our room was beautiful, and the service was excellent. We will stay here again!

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer L, Guest Relations Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review, 2 weeks ago
Thank you for taking a moment to share your experience. I am happy to hear you found the your stay to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gothenburg, United States
1 review
4 of 5 stars Reviewed May 17, 2014

As with most hotels, you run into different attendants that are helpful or not. Usually the I just wait for the next one to come on and things get rectified. Over all the stay here has always been pleasant and I would recommend it. Storms were a little loud but on the 7th floor that is expected and of course it is Nebraska. Tornado sirens the and severe thunderstorms the night we were there with no problems.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer L, Guest Relations Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review, 2 weeks ago
Thank you for taking a moment to share your experience. I am happy to hear you found the your stay to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Omaha Downtown / Old Market Area

Address: 1005 Dodge St, Omaha, NE 68102
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Omaha
#6 Romantic Hotel in Omaha
#8 Family Hotel in Omaha
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Omaha Downtown / Old Market Area 3*
Number of rooms: 178
Official Description (provided by the hotel):
The Hilton Garden Inn Omaha Downtown/Old Market Area hotel is in the vibrant Old Market District in the heart of Downtown Omaha. Just a short walk to the CenturyLink Center Omaha and TD Ameritrade Ballpark, the hotel is in the perfect location for visitors to the city, regardless of purpose of travel! 24-hour, complimentary shuttle service is offered to Omaha's Eppley Airfield (OMA), and also provides convenience for business travelers, serving many of the city's prominent enterprises such as ConAgra Foods, Union Pacific, National Park Service, and more! Enjoy one of the city's finer dining experiences from the comfort of the hotel, too. Spencer's for Steaks & Chops is a local favorite, serving the top 2% grade of beef in the state! Winning accolades for their wine list over the past few years, you're sure to be delighted by the outstanding service and remarkable quality of product prepared especially for you. Breakfast is served in the Great American Grill daily. A cooked-to-order buffet, including freshly cut fruit and warm, baked pastries is available at an affordable price from the friendliest breakfast staff to be found in Omaha. Your satisfaction and comfort is our highest priority, and we promise to deliver the best that Midwest hospitality has to offer, guaranteed! ... more   less 
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Also Known As:
Hilton Garden Inn Omaha Downtown / Old Market Area Hotel Omaha
Hilton Omaha
Omaha Hilton Garden Inn

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