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“Great experience!” 4 of 5 stars
Review of BEST WESTERN PLUS Kelly Inn

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BEST WESTERN PLUS Kelly Inn
3.0 of 5 Hotel   |   4706 S 108th St, Omaha, NE 68137   |  
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Ranked #22 of 74 Hotels in Omaha
Fairfield, Iowa, United States
1 review
1 helpful vote 1 helpful vote
“Great experience!”
4 of 5 stars Reviewed March 30, 2013

Very enjoyable stay! Price was great. We got the Zoo package and was well worth it. Rooms are very nice sizes and very clean. The beds are AMAZING! No complimentary breakfast, but there is a Perkins on site that gives you 10% off. Very good food, affordable! Location is ideal, alot of options for eating, shopping. Pool area is based more for small children...5 yrs and under. But my kids enjoyed it all the same. Nice fitness area for guests. Clean lobby and excellent staff, very friendly! I would return for another visit.

Room Tip: I had a room near the intersection area, it was a bit lively so if you like quiet I suggest a room o...
See more room tips
  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kellyinn, General Manager at BEST WESTERN PLUS Kelly Inn, responded to this review, April 2, 2013
Thank you for taking the time to post a review about your recent stay at the Best Western PLUS Kelly Inn Omaha Nebraska. Our staff definitely does an excellent job keeping the Hotel running great with customer service being a high priority. I am glad you enjoyed the water playland and the convenience of Perkins. Thanks for choosing to stay with us and we look forward to having you stay with us again in the future.
Carol Broer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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227 reviews from our community

Traveler rating
    85
    88
    32
    12
    10
See reviews for
137
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26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Watertown, South Dakota, USA
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 20, 2013

The pool was alright but could get crowded very fast on the weekends. The room wasn't 100% clean, some trash was missed from prior visitors, beds were uncomfortable. The stairs/storage area was a mess. There were no perks to stay at this hotel. Will be staying in the BW Settle inn or the BW White house next time. My family stays in Omaha 4 to 6 times a year.

  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kellyinn, General Manager at BEST WESTERN PLUS Kelly Inn, responded to this review, January 22, 2013
Thank you for taking the time to post a review about your recent stay at the Best Western PLUS Kelly Inn Omaha. Sorry for the issues with the room and bed, we have recently replaced our mattresses, sorry for the inconvenience. We are always updating our Hotel, hopefully you did enjoy our indoor water playland and hot tub. Thanks for choosing to stay with us and hope you will consider our Hotel for your next trip to Omaha.
Carol Broer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, CO
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 17, 2013 via mobile

Fine for me just passing through. The room was big, and everything was clean and worked. The coffee maker was the 'one cup at a time' kind, but better than nothing. No free breakfast, but there are cookies in the lobby pretty much all the time. There is a Perkins attached to the hotel that will give you 10% off if you are a guest. The BW in Council Bluffs is about $20.00/night cheaper, but I needed to get through town as quickly as possible in the morning, so I opted for this one. Didn't check out the pool. It is quite a large hotel for a BW, so I suspect they get more meeting business than others I have stayed at.

Stayed January 2013, traveled solo
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kellyinn, General Manager at BEST WESTERN PLUS Kelly Inn, responded to this review, January 22, 2013
Thank you for taking the time to post a review about your recent stay at the Best Western PLUS Kelly Inn Omaha Nebraska. I am glad you enjoyed your accommodations and the convenient location. Thank you for choosing to stay with us and we look forward to having you stay with us again in the future.
Carol Broer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Dodge, Iowa, United States
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 9, 2013

Big rooms and very friendly staff. I thought the rooms were very clean. Front desk was very informative and helpful. We ate at Perkins the next morning and you get a 10% discount when you stay at the hotel, thought that was an added bonus. Would recommend this hotel to anyone. Thanks!!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado Springs, Colorado, USA
1 review
5 of 5 stars Reviewed December 12, 2012

The hotel surpassed my expectations for comfort and service. It wasn't the cleanest, but still a good value. The pool was great for small children and the hot tub worked good. The Perkins restaurant was slow with service and was a little skimpy with the sides, but this is probably average for a Perkins style eatery. Will definitely stay again!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kellyinn, General Manager at BEST WESTERN PLUS Kelly Inn, responded to this review, December 13, 2012
Thank you for taking the time to post a review about your recent stay at the Best Western PLUS Kelly Inn Omaha Nebraska. Our staff definitely does an excellent job keeping the Hotel running great with customer service being a high priority. I am glad you enjoyed the water playland and hot tub. Thanks for choosing to stay with us and we look forward to having you stay with us again in the future.
Carol Broer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 30, 2012 via mobile

This was our second (possibly our third) stay at this Inn. We are traveling cross country with our dog for the winter so our car is loaded to the gills. The staff (Carol) was incredibly helpful in getting us a room that was not only on the first floor and near an exit door, but where we could also have our car just outside the window so we could see it. She was very patient, understanding and professional.
The inn is suffering a bit with old age in that the carpet and wall paper could use replacement. The bedding was just fine and upgraded, new flat screen tv, micro and mini fridge all good. The bathroom sink was clogged and there was a constant rhythmic chirp of some sort coming out of the vent, so we had a very disturbed night of sleep. By the time we were aware of these problems, we were settled in with our dog and way too tired to move and make an issue of it. I was surprised to find Carol there again in the morning and when I told her of the problems, she very kindly adjusted my rate which helped a great deal in taking the sting out of a not so great night. They are very pet friendly and gave our dog biscuits and me pet waste bags. With great customer service like that, we are able to overlook the few shortcomings and we will return the next time we are in the Omaha area.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kellyinn, General Manager at BEST WESTERN PLUS Kelly Inn, responded to this review, December 13, 2012
I want to thank you for taking the time to post a reveiw on your recent stay at the Best Western PLUS Kelly Inn Omaha. I am very glad you enjoyed the location of your room, but sorry for the inconvenience with the issues in the room. Maintenance did fix the problems in the room, thanks for letting us know. Thanks for choosing to stay with us and we look forward to having you stay with us in the future.
Carol Broer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Kelly Inn

Address: 4706 S 108th St, Omaha, NE 68137
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Omaha
#24 Business Hotel in Omaha
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Kelly Inn 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Best Western Plus Kelly Hotel Omaha
Best Western Kelly Hotel
Best Western Omaha
Omaha Best Western

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