Let me start off by saying the hotel was very clean. The staff was friendly for the most part. We called to get our room serviced at 11:30 and advised we had our do not disturb sign out earlier and missed housekeeping. I advised that we would be leaving the room for the day and asked if they could stop by to service the room. The lady on the phone said no problem, she will send someone over and make a note of my call. We returned at 5:30 that night and it wasnt serviced. Had to go to the front desk to ask for additional towels, shampoo, etc. The lady at the front desk said that there was nothing in the notes about having our room serviced.
The pool is ICE COLD. Tried to go swimming with my son, but it wasnt possible. The breakfast is VERY limited. Hope you like waffles and hard boiled eggs because there is not much else. No scrambled eggs, no meats of any kind.
I have canceled my next stay in California that I had reserved at TownePlace Suites because of this experience.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Marriott, Orbitz, Priceline, Hotels.com, Agoda, Travelocity, Odigeo and Venere so you can book your TownePlace Suites Omaha West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Towneplace Suites Omaha West Hotel Omaha