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“Great place to stay” 5 of 5 stars
Review of Comfort Inn at the Zoo

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Comfort Inn at the Zoo
2.0 of 5 Hotel   |   2920 South 13th Court, Omaha, NE 68108   |  
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Ranked #36 of 74 Hotels in Omaha
Kansas City, Missouri
2 reviews
2 helpful votes 2 helpful votes
“Great place to stay”
5 of 5 stars Reviewed September 30, 2014

This is a great location in Omaha. We went to the zoo, and then to the pumpkin patch. It is located close to I-80 so it is easy to find your way around. It was a nice, clean, friendly and reasonably priced place to stay. The breakfast was awesome and the kids enjoyed the pool. The beds were comfortable. Will stay here again when in Omaha.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review, October 27, 2014
Dear 325Deb,

Thank you for telling us about your visit with us. We are so glad you and your family stayed with us. We are so glad you got experience Omaha. We are glad that you enjoyed the breakfast, and the pool. We will be sure to pass this feedback on to our staff. Thank you for your time. We hope that you will consider us again in the future.

Sincerely,
Comfort Inn Omaha at the Zoo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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143 reviews from our community

Traveler rating
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    53
    23
    12
    11
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Any
English first
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 6, 2014

Stayed here after attending a concert at the Century Link center. Love this hotel's location right off of 80, across from the zoo. Also has easy access to the Old Market/downtown by going right down 13th St. Good variety of items for their hot breakfast too

Stayed September 2014, traveled solo
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review, October 27, 2014
Dear Heather,

Thank you for telling us about your visit with us. We are so glad you chose our hotel for your hotel needs. We hope you enjoyed the concert that you attended. We value your feedback. Thank you for staying with us. We hope that you will consider us again in the future.


Sincerely,
Comfort Inn at the Zoo Omaha
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Keystone, South Dakota
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
126 helpful votes 126 helpful votes
5 of 5 stars Reviewed September 4, 2014

We stayed here a couple of years ago and loved it since we had the Grandchildren with us. When we were back to see the zoo in September we stayed at a big name hotel in Council Bluffs. Wish we would have stayed at the Comfort Inn at the Zoo instead. Has everything the big name hotel had and more. We enjoyed our stay here so much more.

  • Stayed September 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review, October 27, 2014
Dear going m,

Thank you for telling us about your visit with us. We appreciate your feedback. We are so glad you and your family stayed with us. We are glad you returned to the hotel. We value your feedback. We will be sure to pass it on to our hotel staff. Thank you for your time. We hope to see you again in the future.

Sincerely,
Comfort Inn Omaha at the Zoo
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Independence, Missouri
Senior Contributor
29 reviews 29 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 2, 2014

Spent one night at this property, everything was great the man at the front desk was friendly and helpful parking was limited other then that all was great. We stayed as to visit the zoo which is less then a mile from the hotel.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review, September 22, 2014
Dear Scott,

Thank you for telling us about your visit with us. We are so glad you and your family chose our hotel while you visited the zoo. Thank you so much for your feedback. We will pass it on to our staff. Thank you for your time. We hope that you will consider us again in the future.

Sincerely,
Comfort Inn Omaha Zoo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kalispell, Montana
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 29, 2014

We had a great time! It was during the week so maybe on weekends the pool gets overcrowded since it is small but we were the only one's using it the first night. We had actually only planned to stay one night but after a long day at the zoo we decided to stay another night. The only thing in the whole hotel we didn't like was that there was no elevator, that was not a great thing since I have a weight lifting restriction and had to carry luggage up a flight of stairs.

Room Tip: No elevator so make sure you can haul your luggage! There are luggage carts at the top of the stair...
See more room tips
  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review, September 1, 2014
Dear Hkmciver,

Thank you for telling us about your visit with us. Thank you for all of your comments and concerns about the hotel. Thank you for telling us your concerns about the need for an elevator in the hotel. We are very sorry for the inconvenience. If you choose to stay with us again please mention this too us so we can do our best to accommodate you. Thank you for your time. We hope that you will consider us again in the future.

Sincerely,
Comfort Inn at the Zoo
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Mount Cobb, Pennsylvania, United States
1 review
5 of 5 stars Reviewed August 27, 2014

Our group of four adults and a five year old had traveled 633 miles from Granby, CO after a family reunion. We didn't know how far we would be able to drive on our way back to PA and chose to stop in Omaha for the night although we did not have a reservation. We were able to book a double queen room. Due to a faulty air conditioning system, the reservation agent on duty upgraded us to a two bedroom suite with separate couch near the pool area. After a long day on the road, it was sheer bliss to sleep in separate rooms and be able to relax. Thank you to Ashley Steele for her kindness and consideration. She is an asset to the staff of Comfort Inn!

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review, September 1, 2014
Dear Carol,

Thank you for telling us about your visit with us. We really appreciate your feedback about the hotel. We are so glad that we could accommodate you and your family during your trip. Thank you for mentioning Ashley. We will be sure to let her know about this review. Thank you for your time. We hope to see you again in the future.

Sincerely,
Comfort Inn Omaha Zoo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 25, 2014

The staff was very helpful and polite! They had cookies at the front desk and an ice cream vending machine that our son just got a HUGE kick out of! They had an ATM in the lobby. The pool was a bit small, but worked just fine for our family of three. Their courtyard was lovely and hope to get one of those rooms next time! The shower could use a little attention with parts being loose and whatnot, but over all we really enjoyed our stay! We are already planning a trip back that way in a few months!

Stayed August 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review, September 1, 2014
Dear Krysti,

Thank you for telling us about your visit with us. We are so glad your chose us for your hotel needs. Thank you for telling us your concerns about the shower. We will be sure to pass that on to our maintenance staff. We use guest feedback to make the necessary changes to the hotel to make it better for you, and future guests to the hotel. Thank you for your time. We hope that you will visit with us again soon.

Sincerely,
Comfort Inn Omaha Zoo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn at the Zoo

Address: 2920 South 13th Court, Omaha, NE 68108
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #36 of 74 Hotels in Omaha
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn at the Zoo 2*
Number of rooms: 79
Official Description (provided by the hotel):
The Comfort Inn® at the Zoo is conveniently located off Interstate 80 and is one of the closest hotels to the highly rated Omaha's Henry Doorly Zoo. TD Ameritrade Park is about two and a half miles away. This Omaha, NE hotel is minutes from the Durham Western Heritage Museum, the Joslyn Art Museum, the CenturyLink Center Omaha multipurpose facility and Lauritzen Gardens, Omaha's Botanical Center.All guest rooms have cable television with HBO, in-room movies, refrigerators, coffee makers, irons, ironing boards, hair dryers and massage shower heads. Executive and family suites come complete with microwaves, refrigerators and wet bars. Non-smoking rooms are available ... more   less 
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Also Known As:
Comfort Inn At The Zoo Hotel Omaha
Zoo Hotel Omaha
Comfort Inn Zoo
Omaha Comfort Inn

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