My husband drove into Omaha after dark and found our destination hotel....Comfort Inn at the zoo. The attendant signed us in and told us to park at the other side of the building. We asked where the elevator was and he replied, "There isn't any."
We are both in our 70s and we were dismayed that such a lovely hotel had no elevator!! We lugged our suitcases up the stairs and searched for our room. Ah, after going around and around several hallways we finally found our room....at the other end of the hotel...on the opposite side of where we were told to park.
To say the least, we were totally tired and disgusted at this point. Would it be so terrible for the hotel to warn folks in their promotions of this lack of a standard feature? I suggest that they add an elevator at the outside wall of the hotel. Needless to say we will never stop at this hotel again.
On the plus side, the hotel and our room were spotless and nicely decorated. The breakfast room was lovely and the food was excellent. However, the lovely decor and great breakfast cannot compensate for the lack of an elevator.
At least we learned a lesson....we will always request an elevator when we travel.
- Official Description (provided by the hotel):
- The Comfort Inn® at the Zoo is conveniently located off Interstate 80 and is one of the closest hotels to the highly rated Omaha's Henry Doorly Zoo. TD Ameritrade Park is about two and a half miles away. This Omaha, NE hotel is minutes from the Durham Western Heritage Museum, the Joslyn Art Museum, the CenturyLink Center Omaha multipurpose facility and Lauritzen Gardens, Omaha's Botanical Center.All guest rooms have cable television with HBO, in-room movies, refrigerators, coffee makers, irons, ironing boards, hair dryers and massage shower heads. Executive and family suites come complete with microwaves, refrigerators and wet bars. Non-smoking rooms are available ... more less
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- Also Known As:
- Comfort Inn At The Zoo Hotel Omaha
- Zoo Hotel Omaha
- Comfort Inn Zoo
- Omaha Comfort Inn