To begin with, Milo’s Inn is difficult to find. It is in the middle of the block, wedged between two other similarly sized buildings. The sign is difficult to see. We drove past it the first time and had to turn around and drive slowly back. Upon exiting, my wife and I entered Milo’s Restaurant. Basically, it was a large open space with tables both on the sidewalk and inside the building. There was nothing to direct us to Milo’s Inn, which is actually behind Milo’s Restaurant. The servers were avoiding eye contact. My wife and I looked at each other. Where were we supposed to go? Eventually, we found our way to a small area with a desk in front of a narrow corridor. There was an irate lady there on her cellphone. She was calling Milo’s Inn. There was nobody there at the desk to check people in. A handwritten sign on the desk said that check in was after 3:00 p.m. It was after 3:00 p.m. The lady was there with her family. Apparently, she had been waiting for awhile. A few minutes more passed. I saw a woman enter the building. She walked up to the desk identified herself as the manager and checked this family in. It was now our turn. I gave her our name and presented our paperwork. I had made reservations through Booking.com about six weeks previously. In short, this woman explained to me that Milo’s Inn had been experiencing staff turnover and that it had no record of our reservation. In short, the rooms we had reserved had been rented out. She shrugged her shoulders. “Gee, I’m sorry.” It was now 4:30 on a Friday night. We had just driven to Boulder City from San Diego. My wife and I looked at each other. I nodded to her to leave. Frankly, I was relieved. I just wanted to get out of there. A quick look at one of the rooms revealed that it was not at all what the photographs made it appear to be. It was small and not furnished as nicely. Further, Milo’s Inn is immediately adjacent to Milo’s Restaurant. Milo’s Restaurant is not just a bed and breakfast kitchen, it is a full restaurant kitchen with a bar. Had we stayed at Milo’s Inn, we would have had kitchen smell, bar smell and cigarette smoke permeating the corridors and our rooms, not the mention the noise from a restaurant and bar extending into all hours. Outside, in our car, while trying to figure out what to do, we happened to remember that we had to mail a couple of letters. We drove to the Post Office. On the way, we saw the Boulder Dam Hotel. It is a beautiful, historic structure. My wife suggested that we stop by and ask if there had been any cancellations. As it turned out, there had been one. We took it. Now for the punch line. In order to accommodate our party of four, two adults and two children, we had to book two rooms at Milo’s Inn. The total cost was $298.00. We were able to book a suite accommodating the four of us at the Boulder Dam Hotel for only $112.00. In other words, we not only had a large, clean, well-appointed room at the Boulder Dam Hotel, but we saved $186.00. We also did not have the smells, noise and lack of service that we would have had if we stayed at Milo’s Inn. I should add, breakfast for the four of us the next day at the Boulder Dam Hotel, included in the room charge, was wonderful. In summary, we are grateful to Milo’s Inn for making the mistake it did. As a result, we stayed at a far superior hotel for much less.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.