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“A typical Courtyard, but a great overnight” 4 of 5 stars
Review of Courtyard by Marriott Anchorage Airport

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Courtyard by Marriott Anchorage Airport
3.0 of 5 Hotel   |   4901 Spenard Rd, Anchorage, AK 99517-3295   |  
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Ranked #26 of 69 hotels in Anchorage
Top Contributor
343 reviews 343 reviews
153 hotel reviews
Reviews in 139 cities Reviews in 139 cities
440 helpful votes 440 helpful votes
“A typical Courtyard, but a great overnight”
4 of 5 stars Reviewed October 14, 2013

Conveniently located to Anchorage Intl Airport (just outside the entrance at the corner of Spenard Drive). This property is nearby a lot of fast food and Village Inn.

Nothing special about the hotel but it is convenient and clean and quiet for an overnight before or between flights outve Anchorage.

Stayed October 2013, traveled on business
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212 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
new jersey
Top Contributor
54 reviews 54 reviews
37 hotel reviews
Reviews in 28 cities Reviews in 28 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed October 12, 2013

The Courtyard is just a five minute drive from the airport so very convenient if you come in late. It is a standard Courtyard with the nice "lounge" off the reception desk. They have an assortment of snacks, light meals and beverages in the evening. I think the prices are a little high but they are the same as all other Courtyards. The staff was great - from check-in to the lounge staff. I will say some of the guests are a little shady looking and I was a bit worried about my car as there always seemed to be young men hanging around in the car park with the hotel doors wedged open. That said - it was find.

I asked for a quiet corner room, which they happily provided. But it was a bit of an initial disappointment because you could hear the planes taking off and there was some very odd loud noise (perhaps a ventilation system of some sort) always on outside the window. I did get used to this after one night and I actually like listening to planes. So this is just a warning depending on your noise tolerance.

The room was standard Courtyard and they quickly accommodated my request for feather pillows. As others have noted the internet is not the greatest but it is free. The room was clean and comes with both microwave and mini-fridge. That would be doubly useful in the dead of winter when you don't want to go out for dinner at night!

All-in-all, I was happy with the value for the price I paid (a weekend discounted rate). And I will come back again.

Room Tip: Skip the highest numbers (x60-x70) if you are bothered by noise.
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  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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NMS-Lodging, Director of Marketing at Courtyard by Marriott Anchorage Airport, responded to this review, October 18, 2013
Hello –

I recently received a copy of your review and want to thank you for the feedback. Our goal is to not only provide great service, but also a property where guests feel safe. Please accept my sincere apology for the fact that you were worried about your car in the parking lot. The manager on duty walks the property several times a day and calls the local police if there is anything suspicious. There are also security cameras inside the hotel in common areas that are monitored constantly. The manager is looking into the specifics for the day you mentioned.

Thanks again for the feedback, and we look forward to seeing you again soon.

Shelley
Director of Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Andover, Minnesota
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 6, 2013

Very easy to find from airport. Staff were helpful and friendly. The room was clean and the bed was very comfortable. Had a nice meal downstairs at the bistro and enjoyed our coffee in the morning. Making reservation was easy and found all info online. Location is good for airport, shopping and park. The Marriott was quiet, clean and helpful even at our late arrival. We only stayed one night, and would stay again if we vacation again in Alaska. We did not need internet....we still used our phones to check email and had no problems.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashburn, Virginia
Top Contributor
256 reviews 256 reviews
44 hotel reviews
Reviews in 93 cities Reviews in 93 cities
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed October 5, 2013

We arrived at "rush hour" as there was a long line of guests checking in, but there were two associates who helped to keep the line moving. I asked if an upgrade was available (I'm Platinum Premier in the Marriott Rewards program) and was asked what type of upgraded I would like. I was told there was the possibility of a suite or a jacuzzi room. I opted for the suite and had no problems getting that for the length of our short stay. Even though the hotel is near the airport we weren't bothered my airplane noise. The hotel has an airport shuttle, but we did not utilize it. There are a number of restaurants that you can walk to if you don't have a car. The location is good for exploring Anchorage and the surrounding area. Since Anchorage isn't that big of a city we didn't see any benefit to pay more to stay downtown.

Our suite consisted of two rooms and the living room had a sofa, desk, tv, microwave, coffee maker, and mini-fridge. It was nice to have the extra room as my husband was waking up early due to the time difference, and he could watch tv without disturbing me. There was a large vanity, which was nice that we could both have our things out and not be in each others way. There was ample free parking and the WiFi was also complimentary. We had no problems with the WiFi. The hotel does have a bistro open for breakfast and dinner, but we did not eat here. There is also a lobby lounge. There are several computers located off the lobby that are available for internet use, and printing of boarding passes. Associates were always friendly and helpful. The only problem we encountered was when our keys were deactivated on the day of departure. We had gone out for a bit and when we returned prior to check-out our keys didn't work. I went back down to the front desk and the associate apologized and re-activated my key. The room rate was a bit high for mid-September, but I guess that's Anchorage!

We've stayed here several times and when back in Anchorage we'll stay again.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois, United States
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed September 29, 2013

Overall not a bad stay, but the thing that will make me not stay here again is the poor internet service. Very slow and it was a challange to stay productive. The workout room is not near as nice as it looks in the pictures online. Olypitical machine is broke and the weight bench is wobbles. Good service and friendly staff.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Zealand
Senior Contributor
44 reviews 44 reviews
31 hotel reviews
Reviews in 31 cities Reviews in 31 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed September 26, 2013

Stayed one night - arrived late and left early the next day. Got a good last minute deal on Hotels.com. Hotel room was a good size, clean, modern and sound proof. Great to have a laundry and coffee shop on site. Was really pleased with our stay and was minutes to the airport which was perfect

  • Stayed September 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado
Top Contributor
55 reviews 55 reviews
26 hotel reviews
Reviews in 32 cities Reviews in 32 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed September 23, 2013

Stayed here just one night, but will definitely stay again on our next trip. The staff is simply fantastic--the most friendly, helpful, courteous crew at every level I've ever come across. Seriously, this outfit is doing something right with staffing. From the shuttle drivers, to front desk, to housekeeping, to the maintenance crew, I was astounded at how every one of them would say hello, how is your stay, what can we do for you, etc.

The facility is in great shape too--furniture is in good repair, electronics work, bed was very comfortable, plenty of pillows provided, thermostat controls were functional and plenty of hot water with good pressure. They also have freezer space available for guests to use--i.e. to bring home fresh seafood, etc.

This place has earned our respect and future business. Two thumbs up!

Room Tip: top floor, end of hall away from elevator traffic
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Courtyard by Marriott Anchorage Airport

Address: 4901 Spenard Rd, Anchorage, AK 99517-3295
Phone Number:
Location: United States > Alaska > Anchorage
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Business Hotel in Anchorage
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Anchorage Airport 3*
Official Description (provided by the hotel):
Courtyard by Marriott surrounds travelers with the conveniences that make business and pleasure travel easy. Relax and get ready for the day ahead in one of our spacious guest rooms with plush bedding, well lit work desk with ergonomic chair, two phones with data ports, complimentary wireless internet access, microwave & refrigerator, complimentary weekday newspaper and in-room coffee. Plus, it's close to the airport and we offer complimentary airport shuttle service. Enjoy our newly redesigned lobby, with coffee and cocktail bar and media pods. The Bistro serves breakfast and dinner.When you need to unwind at the end of the day, take advantage of our swimming pool, whirlpool and exercise room. Courtyard: the hotel designed by business travelers. ... more   less 
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Also Known As:
Courtyard By Marriott Anchorage Airport Hotel Anchorage
Courtyard Anchorage Airport
Anchorage Courtyard
Anchorage Marriott

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