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“Great place to stay with very nice rooms and close to the airport” 5 of 5 stars
Review of Holiday Inn Express Anchorage

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Holiday Inn Express Anchorage
2.5 of 5 Hotel   |   4411 Spenard Rd, Anchorage, AK 99517   |  
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Ranked #13 of 71 Hotels in Anchorage
Certificate of Excellence
San Diego
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Great place to stay with very nice rooms and close to the airport”
5 of 5 stars Reviewed July 24, 2013

I only spent one night there, checking in after arriving on the ARR train from Seward before flying out in the morning. Check in was quick, staff pleasant, room was immaculate, clean smelling. White bedding was clean, bed comfortable, and pillows were oh so soft for me. Liked the larger room refrigerator, microwave, flat panel TV, and coffee maker. Wifi connection was easy with good speed. Walked across the street to McDonalds for a late night snack. Back in the room cleaned up and went to sleep in minutes. Light blocking curtains were just what I needed. Got up for breakfast, more than enough choices for me. Much better than the nearby McDonalds and Wendys. Airport shuttle loaded up and departed on time, we were there in minutes. Driver was polite and helpful loading and unloading. Next time I return, I know where I will stay.

Room Tip: Backside rooms can be quieter than rooms facing Spenard.
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  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlobalTravellerANC, General Manager at Holiday Inn Express Anchorage, responded to this review, July 30, 2013
Thank you LocalGuySDCA for taking the time to share your experience during your recent stay at the Holiday Inn Express Anchorage. I am happy to hear that you enjoyed your stay and I hope to welcome you back the next time your travels bring you to Anchorage.

Sincerely,

Tia Lewis
General Manager
Holiday Inn Express Anchorage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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270 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
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English first
Wapakoneta, Ohio
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 13, 2013

This was by far the best place we stayed in Alaska. Modern décor, A/C, black out curtains, free breakfast, and comfy beds and pillows. The only problem I had was with the staff when we were trying to get breakfast. We got down there 10 min til breakfast was over and they were already picking up the food and refused to put in more pancake batter so we could have pancakes. One person told me they didn't have any more and another said it would take them 20 minutes. Obviously someone was not telling the truth.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review, July 17, 2013
Thank you for taking the time to review our property. I am pleased that despite your challenges with our breakfast team your overall experience was positive. Without trying to make excuses for our breakfast hosts it does take about 20 minutes to ready the batter for the machine, however, we should have had the machine stocked and making pancakes for the entire length of our breakfast hours. I appreciate you bringing this to my attention and will be sure to speak with each of our breakfast hosts to prevent a future occurrence.

Sincerely,

Tia Lewis
General Manager
Holiday Inn Express Anchorage
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abilene, Texas, United States
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 9, 2013

We stayed here one night. We had to leave too early for the breakfast, so we did not try that. The room was clean and updated. The front desk employees were very helpful. There is a shuttle to the airport. The driver didn't seem excited about his job, but he did get us from point A to point B.

Room Tip: The first floor is partially underground, so if you prefer an above ground view, you will need a 2nd...
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review, July 11, 2013
Hello,

Thank you for taking time to review our property. I'm sorry you were unable to enjoy the breakfast but am please that you enjoyed the rest of your stay. I will be sure to share your comments with our staff.

Thank you again for choosing Holiday Inn Express Anchorage.

Sincerely,
Tia Lewis
General Manager
Holiday Inn Express Anchorage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Valdosta, Georgia
Level Contributor
52 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed July 9, 2013

Probalby the quickest shuttle pick up I have ever had. Less than 10 minutes from call to hotel to shuttle was at airport. Front desk staff also very friendly and helpful. Room was very average though and needs better Light blocking curtains or shades. Good breakfast

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review, July 11, 2013
Thank you for taking the time to share your experience at the Holiday Inn Express Anchorage. I am glad to hear that you appreciated the prompt shuttle service. I apologize for the condition of our drapes and assure you that new ones have already been ordered. We are just waiting for them to arrive before we can start installing them.

Thank you again for your comments, we hope to welcome you back to Holiday Inn Express the next time you are in Anchorage.

Sincerely,
Tia Lewis
General Manager
Holiday Inn Express Anchorage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 7, 2013 via mobile

Comfortable stay.
Airport shuttle.
Breakfast included.
Cookies and milk at 8 pm.
One room can accommodate up to 5. Great for families.
Gym available.
We also got a cab easily to the railway station.
Great location near many restaurants and walmart.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review, July 11, 2013
Thank you for taking time to review our property. I truly appreciate the comments and feedback you've provided and am pleased that you enjoyed your stay with us. I do hope the rest of your vacation was just as great if not better.

Sincerely,
Tia Lewis
General Manager
Holiday Inn Express Anchorage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Watertown, New York
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 1, 2013

This was by far the nicest place we stayed during our AK trip. The staff was so friendly and went out of their way to make sure you were comfortable. The room was clean and so comfortable. We had a wonderful view of the mountains vs the street. The business center had 2 PCs which made for no waiting. fridge in the rooms. Good breakfast, cozy beds, moose prints in the back parking lot. Nice workout center and pool (pool area super hot) Other hotels should take their lead.

Room Tip: ask for a room facing the mountains
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review, July 11, 2013
Thank you so much for sharing your experience. I am so happy that you enjoyed your stay with us. I will make sure to share your comments with our staff as I'm certain they will serve as encouragement to "keep up the good work".

Thank you for choosing Holiday Inn Express. I look forward to welcoming you back the next time your travel plans bring you to Anchorage.

Sincerely,
Tia Lewis
General Manager
Holiday Inn Express Anchorage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plano, Texas
Level Contributor
415 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed July 1, 2013

We were just here overnight. Located within a couple of miles of the airport and if you need it, the hotel shuttle runs 24 hours a day. We arrived by car at 2:00AM and check in still only took 2 minutes.The room was typical HI Express which meant no surprises. Breakfast the next morning was warm and quick including pancakes. We were on the main floor but make sure that you are not on the first floor which is actually below ground. Wake up call was on time and check out was as quick as check in.

Room Tip: stay away from first floor.
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  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review, July 2, 2013
I am so glad to hear that you found our staff to be professional and friendly. We certainly do our best to make the guest experience one to remember. Thank you so much for taking the time to share your comments. I will make sure to share them with my staff.

Sincerely,

Tia Lewis
General Manager
Holiday Inn Express Anchorage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Anchorage

Address: 4411 Spenard Rd, Anchorage, AK 99517
Phone Number:
Location: United States > Alaska > Anchorage
Amenities:
Free Breakfast Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Family Hotel in Anchorage
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Anchorage 2.5*
Number of rooms: 128
Official Description (provided by the hotel):
The Holiday Inn Express-Anchorage Airport is conveniently located just 1 mile from the Ted Steven s Anchorage International Airport and 10 minutes from Anchorage s historic downtown district, with all the major shopping and fine dinning restaurants. Take a ride on the Alaska Railroad, see the starting line of the world famous Iditarod trail, kids can play at the Imaginarium or H2Oais Indoor Water Park. Attend events at the Egan Center, the Sullivan Arena,the new Dena ina Civic & Convention Center or Anchorage s Performing Arts Center. Alyeska Ski Resort and the town of Girdwood are a short drive south on the New Seward Highway, along the Turnagain Arm where you can look out for wildlife such as moose, Dall sheep and the bald eagle. But if you don t see them on the road, you can visit the Alaska Zoo or Big Game Alaska Wildlife Center. Surrounding companies include, BP Exploration, Conoco Phillips, North Slope Telecom, Inc., and Arctic Slope Regional Corp. The Holiday Inn Express-Anchorage Airport has 129 smartly appointed guestrooms, with microwaves and refrigerators in all rooms, Free wireless Internet access throughout the hotel, 24 hour airport shuttle, and our Express Start Breakfast Bar featuring our world famous cinnamon rolls. ... more   less 
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Also Known As:
Holiday Inn Express Anchorage Hotel Anchorage
Anchorage Holiday Inn Express
Holiday Inn Anchorage

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